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Holiday Inn Hotel & Suites St. Catharines Conference Center, an IHG Hotel

3.0 star property
Family-friendly hotel with 1 indoor pools, connected to the convention center in St. Catharines

Choose dates to view prices

Photo gallery for Holiday Inn Hotel & Suites St. Catharines Conference Center, an IHG Hotel

2 bars/lounges
Exterior
Front of property
Suite, 1 King Bed, Jetted Tub | Premium bedding, desk, soundproofing, iron/ironing board
Breakfast, lunch, dinner served; American cuisine
Reviews
8.0

Very good

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • Pet friendly
  • PoolPoolPool
  • Parking included
  • Free WiFiFree WiFiFree WiFi
  • Restaurant

Explore the area

Map
327 Ontario St, St. Catharines, ON, L2R5L3
  • Popular LocationMontebello Park2 min drive
  • Popular LocationMeridian Centre3 min drive
  • Popular LocationRoyal Canadian Henley Rowing Course5 min drive
  • AirportToronto, ON (YYZ-Pearson Intl.)69 min drive

Room options

View all photos for Suite, 1 Bedroom, Accessible (Mobil, Roll Shwr)

Premium bedding, desk, soundproofing, iron/ironing board

Suite, 1 Bedroom, Accessible (Mobil, Roll Shwr)

  • 313 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Jetted Tub

Suite, 1 King Bed, Jetted Tub | Premium bedding, desk, soundproofing, iron/ironing board

Suite, 1 King Bed, Jetted Tub

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Mobil, Roll Shwr)

Premium bedding, desk, soundproofing, iron/ironing board

Suite, 1 Bedroom, Accessible (Mobil, Roll Shwr)

  • 313 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Mobil, Roll Shwr)

Premium bedding, desk, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Accessible (Mobil, Roll Shwr)

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Premium bedding, desk, soundproofing, iron/ironing board

Suite, 1 Bedroom

  • 313 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, desk, soundproofing, iron/ironing board

Standard Room, 1 King Bed

  • 313 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Premium bedding, desk, soundproofing, iron/ironing board

Suite, 1 Bedroom

  • 313 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Premium bedding, desk, soundproofing, iron/ironing board

Suite, 1 Bedroom

  • 313 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, desk, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds

  • 313 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room | Premium bedding, desk, soundproofing, iron/ironing board

Standard Room

  • 300 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom

Premium bedding, desk, soundproofing, iron/ironing board

Suite, 1 Bedroom

  • 313 sq ft
  • Sleeps 6
  • 2 Queen Beds

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Exterior
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4.3 out of 5, Excellent, (1002)
The price is $451
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$510 total
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About the neighborhood

St. Catharines

City center stay.Your stay at this York - Haig hotel places you within 2 miles (3 km) of Montebello Park and FirstOntario Performing Arts Centre. Meridian Centre and Lakeside Park Beach are also within 3 miles (5 km).

What's nearby

  • Montebello Park - 2 min drive
  • FirstOntario Performing Arts Centre - 3 min drive
  • Meridian Centre - 3 min drive
  • Royal Canadian Henley Rowing Course - 5 min drive
  • Brock University - 8 min drive

Getting around

  • St. Catharines Station - 7 min drive
  • Toronto Pearson Intl. Airport (YYZ) - 69 min drive

Restaurants

  • McDonald's - 10 min walk
  • Wendy's - 3 min drive
  • Starbucks - 3 min drive
  • Antipastos Di Roma - 4 min drive
  • Burger King - 2 min walk

About this property

Holiday Inn Hotel & Suites St. Catharines Conference Center, an IHG Hotel

Family-friendly hotel with 1 indoor pools, connected to the convention center in St. Catharines
Holiday Inn Hotel & Suites St. Catharines Conference Center, an IHG Hotel offers its guests an indoor pool and a fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and meeting rooms are available. Event space at this hotel measures 19375 square feet (1800 square meters) and includes a conference center. A rooftop terrace, barbecue grills, and an arcade/game room are also featured at the family-friendly Holiday Inn Hotel & Suites St. Catharines Conference Center, an IHG Hotel. Self parking is free.

This St. Catharines hotel is smoke free.

  • 1 building
  • 181 guestrooms or units
  • 9 levels
  • 2 bars or lounges
  • Meeting rooms
  • 19375 sq ft of conference space
  • 1800 sq m of conference space
  • Built in 1970
  • Terrace on the roof
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Lockers available
  • Coffee shop
  • Dining venue
Holiday Inn Hotel & Suites St. Catharines Conference Center, an IHG Hotel offers 181 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

This St. Catharines hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English, French

Property amenities

Family friendly

  • Arcade/game room
  • Bowling alley
  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee: CAD 5 to 15 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Bowling alley
  • Gym
  • Indoor pool
  • Piano
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies

Bedroom

  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CAD 69.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities or services will be unavailable from November 24 2023 to June 30 2024 (dates subject to change):
  • Fitness facilities
  • Sauna
  • Swimming pool
The following facilities are closed on Christmas Day:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • Pets: CAD 35.00 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 15.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: CAD 300.00 per accommodation

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 5–15 per person
  • Pet fee: CAD 35.00 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out fee: CAD 69.00 (subject to availability)
  • Rollaway bed fee: CAD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards
Cashless transactions are available
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Carte Blanche. This property uses a grey water recycling system.
    For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel St. Catharines
Holiday Inn St. Catharines
Holiday Inn Hotel Suites St. Catharines Conference Center

Frequently asked questions

How close is Holiday Inn Hotel & Suites St. Catharines Conference Center, an IHG Hotel to the airport?

Holiday Inn Hotel & Suites St. Catharines Conference Center, an IHG Hotel is 20.2 mi (25-min drive) away from the Niagara Falls, NY (IAG-Niagara Falls Intl.) airport, the closest popular airport to the property.

How much does it cost to stay at Holiday Inn Hotel & Suites St. Catharines Conference Center, an IHG Hotel?

As of May 18, 2024, prices found for a 1-night stay for 2 adults at Holiday Inn Hotel & Suites St. Catharines Conference Center, an IHG Hotel on May 20, 2024 start from $103.16, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Holiday Inn Hotel & Suites St. Catharines Conference Center, an IHG Hotel have an airport shuttle?

Airport shuttle services are not available at Holiday Inn Hotel & Suites St. Catharines Conference Center, an IHG Hotel.

How close is Holiday Inn Hotel & Suites St. Catharines Conference Center, an IHG Hotel to the beach?

This hotel is 2.6 mi (7-min drive) from Lakeside Park Beach.

Does Holiday Inn Hotel & Suites St. Catharines Conference Center, an IHG Hotel offer free breakfast?

Free breakfast isn’t provided at Holiday Inn Hotel & Suites St. Catharines Conference Center, an IHG Hotel, but cooked-to-order breakfast is offered for a fee of between CAD 5 and 15 per person.

Is there a casino at Holiday Inn Hotel & Suites St. Catharines Conference Center, an IHG Hotel?

No, there is no casino at this hotel, but Fallsview Casino (17-min drive) and Casino Niagara (17-min drive) are nearby.

What time is check-in at Holiday Inn Hotel & Suites St. Catharines Conference Center, an IHG Hotel?

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM.

Is there free parking at Holiday Inn Hotel & Suites St. Catharines Conference Center, an IHG Hotel?

This hotel offers free self parking.

Does Holiday Inn Hotel & Suites St. Catharines Conference Center, an IHG Hotel have a pool?

Holiday Inn Hotel & Suites St. Catharines Conference Center, an IHG Hotel features an indoor pool. Guests can enjoy pool access from 7:00 AM to 10:00 PM.The pool will be unavailable from November 24 2023 to June 30 2024 (dates subject to change).

Does Holiday Inn Hotel & Suites St. Catharines Conference Center, an IHG Hotel have a restaurant?

Holiday Inn Hotel & Suites St. Catharines Conference Center, an IHG Hotel is home to Ostin's Restaurant, which features American cuisine and brunch. The dining venue(s) are closed on Christmas Day.

Does Holiday Inn Hotel & Suites St. Catharines Conference Center, an IHG Hotel have a spa?

There are no spa services available at this hotel.

How close is Holiday Inn Hotel & Suites St. Catharines Conference Center, an IHG Hotel to downtown St. Catharines?

Holiday Inn Hotel & Suites St. Catharines Conference Center, an IHG Hotel is 1.2 mi away from St. Catharines.

Holiday Inn Hotel & Suites St. Catharines Conference Center, an IHG Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 389 out of 1000 reviews" "
Rating 8 - Good. 366 out of 1000 reviews" "
Rating 6 - Okay. 135 out of 1000 reviews" "
Rating 4 - Poor. 57 out of 1000 reviews" "
Rating 2 - Terrible. 53 out of 1000 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Donald

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
was unaware the property was under renovations, but was a minor issue
Stayed 4 nights in Feb 2024

6/10 Okay

Peter

Liked: Staff & service
Disliked: Property conditions & facilities
Under construction
Stayed 1 night in Feb 2024

6/10 Okay

Henry

Disliked: Property conditions & facilities
Hotel is under renovations
Stayed 1 night in Jan 2024

2/10 Terrible

Jason

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Came there expecting a nice weekend with my wife. Pool and gym closed. Lobby under Reno. Shower handle needed to be fixed. Room vent blows only cold air. Manager said you should have read the website details. Kids hockey team running around because they are bored, nothing to do. You closed the pool?? I paid for two queen beds got one king suite. Would be an upgrade if the place worked. Bath with jets was also broken. Unacceptable. Ten years ago this place was A . Sad to see it go downhill.
Stayed 1 night in Jan 2024

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Under construction but this was not an issue. Everything was great and would come back and/or recommend this property
Stayed 1 night in Jan 2024

10/10 Excellent

Orville

Traveled with partner
Liked: Cleanliness, amenities
Stayed 1 night in Jan 2024

2/10 Terrible

Carolyn

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Very upset, I Book this hotel because it had a pool, after I arrived and checked in i was told it's under construction and jot open. After I complained I was told there was nothing they could do because I booked with Expidia. Also breakfast is included but only if you book through the hotel, which I didn't. I thought it would be better to book with expidia but I'm really not seeing the benefits of this right now!!!!!
Stayed 1 night in Jan 2024

10/10 Excellent

Dave

Stayed 1 night in Dec 2023

10/10 Excellent

Alitsha

Stayed 2 nights in Jan 2024

10/10 Excellent

Allison

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We got a suite and it was lovely; comfortable bed, fireplace, rainfall shower, big whirlpool tub. Housekeeping was thorough (lots of places have reduced housekeeping these days, but we got housekeeping every day). The hotel is under major construction, so the coffee shop and pool ere closed. The restaurant, bar, and arcade were all great. The only negative was the noise. If you are from Ontario, you know that this is travel hockey season, and every hotel will be filled with hockey kids, but this was the worst. The first night, there were kids running around till 2am, hiding from hotel staff in the stairwells! But they must have either checked out or got a good talking to, because the second night was much better.
Stayed 2 nights in Jan 2024