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"Was clean Not bad for the price. " More

By a verified traveler on Mon 06 Sep 2021

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Hotel Description

Hotel near Fashion Outlets of Niagara Falls in Niagara Falls

In Niagara Falls

You'll be within half a mile (1 km) of Solar Eclipse April 8th 2024 and 2 miles (3 km) of Fashion Outlets of Niagara Falls with a stay here. Seneca Niagara Resort & Casino and Niagara Falls State Park are also within 6 miles (10 km).

Renovated in 2020

A gym, free self parking, and laundry facilities are featured at this hotel. WiFi in public areas is free. Staff at the 24-hour front desk can provide around-the-clock assistance.

Standard Room, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$71* Per night/room Apr 10 - Apr 11

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Single Sofabed;Larger Room)

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

SureStay Plus Hotel by Best Western Niagara Falls East ratings based on 19 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for SureStay Plus Hotel by Best Western Niagara Falls East

Everyone (14) Couples (3) Family (1)
4 out of 5
Was clean Not bad for the price.

Posted by on Sep 6, 2021

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Comment from Hotel Management

Sep 9, 2021 by sangeeta patel

thanks for staying with us.your feed back very important.

2 out of 5
When checking in there was no one at the front desk. I rang the bell and still no one came. I called the hotel, while standing in the lobby and still had no help, I then walked to the laundry room, where I found a worker and was finally helped. Upon booking the hotel on Travelocity, I had checked pay at hotel, when I arrived at the hotel they had already charged my credit card, I had planned on using another one. When going into the hotel room itself, the cleanliness of the room was poor. The breakfast option in the morning was helpful.

Posted by on Jul 27, 2021

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Comment from Hotel Management

Jul 28, 2021 by sangeeta patel

we are sorry you were unhappy. we will fix the issue as soon as and sorry again.

5 out of 5

Posted by on Jun 24, 2021

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Comment from Hotel Management

Jul 5, 2021 by sangeeta patel

thanks for staying with us.

5 out of 5
Owner operated with no staff on site do to covid , owner completes all jobs and was very friendly and caring. Hotel was spotless , couldnt ask for a better stay.

Posted by on May 24, 2021

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Comment from Hotel Management

May 27, 2021 by sangeeta patel

thanks for staying with us.your feedback very important for us. i hope see you again.

3 out of 5

Posted by on Jul 6, 2020

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5 out of 5
The manager was very helpful and friendly. The hotel is nice, clean and safe.

Posted by on Oct 25, 2019

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2 out of 5

Posted by on Sep 24, 2019

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5 out of 5
The rooms were very clean and the staff were pleasant. I could've used more towels and washcloths. Overall I'd stay again

Posted by on Aug 20, 2019

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4 out of 5
We came with our dog. The room we were given was perfect because it had a wood-look linoleum floor which was well taken care of and didn't show that any other dogs had been there.

Posted by on Aug 10, 2019

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4 out of 5

Posted by on Aug 8, 2019

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About the SureStay Plus Hotel by Best Western Niagara Falls East

Location 9100 Niagara Falls Blvd, Niagara Falls, NY 14304

Property Features

Free breakfast is available. Public spaces have free WiFi. A fitness center, a vending machine, and coffee/tea in a common area are also featured at SureStay Plus Hotel by Best Western Niagara Falls East. Free self parking is available. A complete renovation of SureStay Plus Hotel by Best Western Niagara Falls East was completed in June 2020. This Niagara Falls hotel is smoke free.

  • 69 guestrooms or units
  • 3 levels
  • Built in 2009
  • Breakfast available (free)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Niagara Falls Station (8.3 km / 5.2 mi)
  • Parking: Free self parking

Room Amenities

SureStay Plus Hotel by Best Western Niagara Falls East offers 69 accommodations with hair dryers and irons/ironing boards. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations. This Niagara Falls hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Telephone
  • Iron and ironing board
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

Guests are served free breakfast.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Wheelchair accessible parking
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 25.00 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Guests must contact this property in advance to reserve onsite parking

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash.

For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and window guards in each accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60Ā°C/140Ā°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • 6 Niagara Falls Ny
  • Motel 6 Niagara Falls Ny
  • A1 Motel
  • Motel 6 NIAGARA FALLS NY
  • Surestay Plus By Niagara Falls
  • SureStay Plus Hotel by Best Western Niagara Falls East Hotel
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.