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"The property could be renovated. It didn’t seem as dated in the pictures online. " More

By a verified traveler on Fri 30 Jul 2021

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Hotel Description

4-star boutique hotel near Parliament Hill

Central Ottawa getaway

Within a 15-minute walk of this Downtown Ottawa hotel, you'll find University of Ottawa and Byward Market Square. Also, Parliament Hill is within half a mile (1 km) and Carleton University is within 3 miles (5 km).

Business services

A restaurant and a bar/lounge are featured at this hotel. Traveling on business? Take advantage of the 3 conference rooms, free WiFi in public areas, and laundry service. Self parking is offered and multilingual staff can provide around-the-clock assistance.

Intimate Queen Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$153* Per night/room Sep 7 - Sep 8

Spacious Corner Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Romantic Luxury Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Cozy Family Double Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Majestic King Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premier King Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Arc The Hotel ratings based on 7 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Arc The Hotel

Everyone (3) Couples (2) Family (2)
4 out of 5
The property could be renovated. It didn’t seem as dated in the pictures online.

Posted by on Jul 30, 2021

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Comment from Hotel Management

Aug 3, 2021 by Sean

We hope you found your room to be clean and comfortable!

4 out of 5

Posted by on Nov 16, 2019

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Comment from Hotel Management

Nov 16, 2019 by W

Thank you for the review! We look forward to hosting you again soon. Whitney

3 out of 5
Too small of a room, faced a brick wall and the overall hotel is not appealing

Posted by on Dec 17, 2019

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Comment from Hotel Management

Dec 18, 2019 by w

Thank you very much for your feedback, I am so sorry to hear you had such a terrible view. We try very hard to work with the views the hotel has in it's location. Being in a city center it's always challenging. Next time, please ask front desk to offer you a room with a view, we will always do this so long as we have availability. thank you very much for your feedback. have a great Wednesday.

5 out of 5

Posted by on Sep 9, 2019

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Comment from Hotel Management

Sep 23, 2019 by Whitney

Thank you for staying with us! Please consider staying with us again next time you are in Ottawa. Director of Sales and Marketing - Whitney

5 out of 5
Conveniently located within walking distance to the downtown core. Staff were friendly and helpful.

Posted by on Jun 25, 2019

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3 out of 5
Hotel had no water from 10pm to 6am when we checked in. Couldn't take a warm shower when we got back to the hotel room.

Posted by on Jun 8, 2019

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3 out of 5
Staff had a strong accent making it difficult to understand. Weird customers w weird noises.

Posted by on Sep 6, 2021

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Comment from Hotel Management

Sep 10, 2021 by Amol

Thank you for staying with us.

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There are 3 meeting rooms available. The business-friendly Arc The Hotel also features multilingual staff, dry cleaning/laundry services, and an ATM. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Ottawa hotel is smoke free.

  • 1 building
  • 112 guestrooms or units
  • 8 levels
  • Built in 2001
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Ottawa, ON (XDS-Ottawa Train Station) (4.9 km / 3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Arc The Hotel offers 112 accommodations with laptop-compatible safes and coffee/tea makers. Memory foam beds feature premium bedding. This Ottawa hotel provides complimentary wireless Internet access. Bathrooms include bathrobes, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Memory foam beds
  • In-room dining
  • Television
  • Coffee maker
  • Luxury bedding
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Toothbrush and toothpaste available
  • Desk chair

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 10:30 AM.

Arc The Hotel has a restaurant serving breakfast, lunch, and dinner.

Room service is available.

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Golfing nearby

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 19

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: CAD 50 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 25 lbs)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

This property uses a grey water recycling system

Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property uses a grey water recycling system. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • Grey water recycling system
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Credit card pre-authorization
  • Staff temperature checks are conducted regularly
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 18
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Parking height restrictions apply
  • Number of children who can stay free - 2
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: CAD 9.99 per accommodation, per night

The resort fee includes:

  • Fitness center access
  • Internet access
  • Phone calls
  • Housekeeping

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between CAD 9 and CAD 17 for adults, CAD 9 and CAD 17 for children (approximately)
  • Secured self parking fee: CAD 25 per day (in/out privileges)
  • Pet fee: CAD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: CAD 100.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Arc Hotel
  • Arc Hotel Ottawa
  • Arc Ottawa
  • Hotel Arc
  • Arc The Hotel Hotel
  • Arc The Hotel Ottawa
  • Arc The Hotel Hotel Ottawa

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Awards & Affiliations

The property is a member of Preferred Hotels & Resorts.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.