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4.4 out of 5

"Great location , easy parking. Helpful staff. Be careful if using the Marriott reservation system - gave us an incorrect price that we noticed on ema ... " More

By a verified traveler on Mon 10 Feb 2020

Hotel Description

3-star eco-friendly hotel near Byward Market Square

Downtown Ottawa stay

You'll be steps from Byward Market Square and within a 10-minute walk of National Arts Centre with a stay at this Downtown Ottawa hotel. National Gallery of Canada and Bytown Museum are also within half a mile (1 km).

Business services

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the fitness center and conveniences like a 24-hour front desk and laundry facilities.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and coffee/tea makers, the 183 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Other amenities include hair dryers, safes, and showers.

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
$86* Per night/room Apr 17 - Apr 18

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Courtyard by Marriott Downtown Ottawa ratings based on 9 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Courtyard by Marriott Downtown Ottawa

Everyone (2) Couples (1)
4 out of 5
Great location , easy parking. Helpful staff. Be careful if using the Marriott reservation system - gave us an incorrect price that we noticed on email confirmation ( much higher ) . Would not honor original so we made reservation through Travelocity at better rate.

Posted by on Feb 10, 2020

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Comment from Hotel Management

Feb 10, 2020 by Marian H.

Thanks for staying with us. We appreciate your feedback!

4 out of 5
Great location and friendly staff. Decent, clean room.

Posted by on Aug 11, 2019

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Comment from Hotel Management

Aug 23, 2019 by Marian H.

Thanks for staying with us. We appreciate your feedback!

5 out of 5

Very well located near downtown businesses and market. Unbelievably friendly staff and a good value.

Pros: Free breakfast, Close restaurants, Free Internet
First of all, for the cost this was a very amenable place to stay. The rooms were adequately sized and comfortable. Second, the location was great for nearby restaurants and market, and just a short walk from museums and government bldgs. Third, the staff was very helpful, friendly and engaging. Nothing seemed like a bother including giving lengthy directions to local attractions. Last, but not least, it seemed like every lilac and shrub in the city was in bloom in mid-May--a second spring for us southerners. As for cons: it is not a luxury hotel so go (and spend) elsewhere if that is your prime concern. Also, there was some street noise especially when the local bars close, but that is the 'cost' for this location.

Posted by , from Richmond, Virgina, USA on Feb 3, 2011

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4 out of 5

Good location

The front desk staffs are helpful and nice. The location is excellent. All attractions are within walking distance. The price is reasonable. The room is good.

Posted by on Jun 3, 2010

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4 out of 5

Great location, good value.

We enjoyed the location, just blocks away from Parliament Hill. The parking was convenient and allowed us to keep our car in one location and conveniently walk to attractions near Parliament Hill. The front desk staff was especially friendly and helpful.

Posted by on Aug 26, 2007

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4 out of 5

Best location for shopping

My family stayed 2 nights. The hotel is located near good restraunts and shopping area. Room rating is mid-low, but location is great.

Posted by on Jul 3, 2007

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5 out of 5
The location for skating and dining at Byward market was fantastic.

Posted by on Feb 26, 2019

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Comment from Hotel Management

Feb 27, 2019 by Marian H.

Thank you kindly for your feedback. We are delighted to hear that you took advantage of what our location has to offer. We hope to welcome you back with us soon!

5 out of 5
Will definitely be going back to the Courtyard Marriott!

Posted by on Aug 7, 2016

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5 out of 5

Enjoyed the location

Staff gave great service. Rooms were very clean. Location was great,right in city centre Byward Market.

Posted by , from North Bay, ON, Canada on Oct 17, 2013

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About the Courtyard by Marriott Downtown Ottawa

Location 350 Dalhousie St, Ottawa, ON K1N7E9

Renovations + Closures

The property will be renovating from 01 November 2019 to 14 May 2020 (completion date subject to change). The following areas are affected:

  • Select guestrooms

Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Property Features

Courtyard by Marriott Downtown Ottawa offers its guests an indoor pool, a fitness center, and a children's pool. There's a restaurant on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Business amenities include a 24-hour business center and a meeting room. A terrace, multilingual staff, and gift shops/newsstands are also featured at the eco-friendly Courtyard by Marriott Downtown Ottawa. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 3-star Ottawa hotel is smoke free.

  • 183 guestrooms or units
  • 4 levels
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Children's pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Ottawa, ON (YOW-Macdonald-Cartier Intl.) (16 km / 10 mi)
  • Train station: Ottawa Station (4.6 km / 2.9 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Courtyard by Marriott Downtown Ottawa offers 183 accommodations with safes and coffee/tea makers. Flat-screen televisions come with cable channels. Rooms have partially open bathrooms. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Bathrooms are partially open
  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM and 9:30 AM.

The Bistro - This bistro serves breakfast and dinner.

Nearby Activities

An indoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 15.00 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • UnionPay

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 250 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: CAD 15.00 for adults and CAD 7.00 for children (approximately)
  • Self parking fee: CAD 20 per day (in/out privileges)
  • Nearby parking fee: CAD 16 per night
  • Late check-out fee: CAD 150.00 (subject to availability)
  • Rollaway bed fee: CAD 15.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

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You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

  • Green Key Eco-Rating Program
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.