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"Parking was limited, but rooms were just lovely. Clean and wonderful cocktails at Zoe's. " More

By a verified traveler on Sun 07 Nov 2021

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Fairmont, Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$270* Per night/room Oct 8 - Oct 9

Double Room, 2 Double Beds (Fairmont Room)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Double Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Fairmont, Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 Queen Bed, View (Fairmont Room)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Fairmont Chateau Laurier ratings based on 11 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Fairmont Chateau Laurier

Everyone (7) Couples (1) Family (2)
5 out of 5
Parking was limited, but rooms were just lovely. Clean and wonderful cocktails at Zoe's.

Posted by on Nov 7, 2021

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Comment from Hotel Management

Nov 8, 2021 by Paul Lortal

Dear Deborah, Thank you for your review and for choosing our hotel. I’m happy that you enjoyed Zoe's cocktails. Fairmont Château Laurier offers a limited number of self-parking spaces for guests at the moment due to the extension project. Alternate parking is available within a short distance from the hotel. -700 SUSSEX Distance from hotel 290 m. -RIDEAU CENTRE Distance from hotel 600 m. -NATIONAL ARTS CENTRE Distance from hotel 450 m. I’m looking forward to having you again as a guest in our hotel. Paul Lortal Guest Services Manager

4 out of 5

Posted by on Feb 17, 2020

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Comment from Hotel Management

Feb 18, 2020 by Claude

Thank you for taking the time to share your rating with us. We hope to welcome you back one day soon. Sincerely, Marion te Winkel Director of Operations

5 out of 5

Posted by on Feb 4, 2020

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Comment from Hotel Management

Feb 4, 2020 by Claude

Thank you for taking the time to share your rating with us. We are so pleased that your stay was a memorable one and we hope to welcome you again soon. Sincerely, Marion te Winkel Director of Operations

5 out of 5

Posted by on Jan 2, 2020

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Comment from Hotel Management

Jan 3, 2020 by Marion te Winkel

We are pleased to hear that you enjoyed your visit to our Castle over Christmas. We hope to welcome you back again soon. Sincerely, Marion te Winkel Director of Operations

3 out of 5
Building is beautiful. Guest room walls are paper thin and at 1:00 AM i had to ask to be moved to a different room due to loud arguing in the room beside mine.

Posted by , from St petersburg on Dec 29, 2019

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Comment from Hotel Management

Jan 4, 2020 by Marion te Winkel

Dear Kross, We are pleased to hear that you enjoyed our very special building. I sincerely regret the inconvenience you experienced as a result of the noise from guests occupying nearby rooms, causing disruption to your rest and relaxation. We do have a Quiet Enjoyment Policy to ensure that all of our guests respect the comfort of their fellow guests and our Security Officers do their best to maintain quiet enjoyment, however, it is evident that we failed to do so in this instance. We hope to welcome you back again soon, Sincerely, Marion te Winkel Director of Operations

3 out of 5

Posted by on Dec 13, 2019

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Comment from Hotel Management

Dec 16, 2019 by Claude

Thank you for sharing your rating with us. We hope to welcome you again soon. Sincerely, Marion te Winkel Director of Operations

5 out of 5

Posted by on Nov 24, 2019

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Comment from Hotel Management

Nov 25, 2019 by Claude

Thank you for taking the time to share your rating with us. We hope to welcome you again soon. Sincerely, Marion te Winkel Director of Operations

5 out of 5

Posted by , from EDMONTON on Jun 13, 2022

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2 out of 5
We thought for a 400$ Room it be bigger So we where upset plus 51 $ for two drinks and a small three piece cheese plate was very expensive.

Posted by on Feb 14, 2021

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Comment from Hotel Management

Sep 29, 2021 by Patrick

We sincerely regret the disappointing experience during your stay with us. Our mission is to turn moments into memories and we regret that we failed to do so during your recent visit. We hope you give us another chance, by returning one day. We are confident that you will not be disappointed. Sincerely, Patrick Vincelette Director of Rooms

4 out of 5
I liked the location of the hotel. The room was far from the elevator.

Posted by on Jan 12, 2020

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Comment from Hotel Management

Jan 14, 2020 by Claude

Thank you for sharing your valuable feedback with us. We do all possible to accommodate the requests of our guests and we are glad that you enjoyed the location of your guestroom. We hope to welcome you back soon. Sincerely, Marion te Winkel Director of Operations

About the Fairmont Chateau Laurier

Location 1 Rideau St, Ottawa, ON K1N 8S7

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Laundry facilities
  • Microwave (on request)
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired internet access (surcharge)

Available in some public areas: WiFi (surcharge) , Internet access in public areas - high speed

Parking

Valet parking (surcharge)

Hotel Policies

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.