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Hilton Garden Inn Ottawa Downtown

3.5 star property
Hotel near Supreme Court of Canada in Ottawa

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Photo gallery for Hilton Garden Inn Ottawa Downtown

Lobby
Indoor pool, sun loungers
Exterior
Hypo-allergenic bedding, down comforters, blackout drapes
Bar (on property)
Reviews
8.6

Excellent

Popular amenities

  • Pet friendlyPet friendlyPet friendly
  • Breakfast availableBreakfast availableBreakfast available
  • Pool
  • Parking availableParking availableParking available
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry

Explore the area

Map
361 Queen Street, Ottawa, ON, K1R 0C7
  • Popular LocationParliament Hill19 min walk
  • Popular LocationUniversity of Ottawa2 min drive
  • Popular LocationByward Market Square2 min drive
  • AirportGatineau, QC (YND-Ottawa Executive)21 min drive

Room options

View all photos for Signature Room, 2 Queen Beds

Hypo-allergenic bedding, down comforters, blackout drapes

Signature Room, 2 Queen Beds

9.3/10 Wonderful
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower) | Hypo-allergenic bedding, down comforters, blackout drapes

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

8.8/10 Excellent
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Small)

Hypo-allergenic bedding, down comforters, blackout drapes

Room, 1 King Bed (Small)

9.4/10 Exceptional
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking

Deluxe Room, 2 Queen Beds, Non Smoking | Hypo-allergenic bedding, down comforters, blackout drapes

Deluxe Room, 2 Queen Beds, Non Smoking

9.5/10 Exceptional
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, River View

Room, 1 King Bed, River View | Hypo-allergenic bedding, down comforters, blackout drapes

Room, 1 King Bed, River View

9.8/10 Exceptional
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Room, 1 King Bed

Hypo-allergenic bedding, down comforters, blackout drapes

Signature Room, 1 King Bed

8.9/10 Excellent
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Hypo-allergenic bedding, down comforters, blackout drapes

Deluxe Room, 1 King Bed

8.8/10 Excellent
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, down comforters, blackout drapes

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Novotel Ottawa City Centre
Pool
Pet friendly
Free WiFi
Restaurant
4.2 out of 5, Very Good, (1603)
The price is $156
per night
$185 total
includes taxes & fees
Jun 9 - Jun 10
Novotel Ottawa City Centre

About the neighborhood

Ottawa

City center stay.Within a 15-minute walk of this Downtown Ottawa hotel, you'll find Supreme Court of Canada and Canadian War Museum. Parliament Hill and Rideau Canal are also within 2 miles (3 km).

What's nearby

  • Canadian War Museum - 14 min walk
  • Parliament Hill - 19 min walk
  • University of Ottawa - 2 min drive
  • Byward Market Square - 2 min drive
  • National Gallery of Canada - 3 min drive

Getting around

  • Lyon Station - 2 min walk
  • Ottawa, ON (XDS-Ottawa Train Station) - 12 min drive
  • Ottawa International Airport (YOW) - 17 min drive

Restaurants

  • Spin Kitchen & Bar - 3 min walk
  • Tim Hortons - 2 min walk
  • The Royal Oak Pubs - 5 min walk
  • Occo Kitchen - 2 min walk
  • Swizzles - 3 min walk

About this property

Hilton Garden Inn Ottawa Downtown

Hotel near Supreme Court of Canada in Ottawa
Hilton Garden Inn Ottawa Downtown offers its guests an indoor pool and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and 9 meeting rooms are available. A terrace, multilingual staff, and coffee/tea in a common area are also featured at Hilton Garden Inn Ottawa Downtown. Parking is available for a fee.

This Ottawa hotel is smoke free.

  • 1 building
  • 175 guestrooms or units
  • 10 levels
  • Built in 2018
  • Deli
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Convenience store
  • Terrace
  • Fireplace in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hilton Garden Inn Ottawa Downtown offers 175 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Beds feature down comforters. 50-inch flat-screen televisions come with satellite channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Housekeeping is provided weekly.

Languages

Arabic, English, Filipino, French, Hindi

Property amenities

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Covered self parking on site (CAD 25 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: CAD 20.95 for adults and CAD 10.48 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Doorbell and phone notification
  • Elevator (42 inch wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 50-inch flat-screen TV with satellite channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 19

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: CAD 50 per accommodation, per stay (maximum CAD 70 per stay)
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CAD 20.95 for adults and CAD 10.48 for children
  • Covered self parking fee: CAD 25.00 per night (in/out privileges)
  • Pet fee: CAD 50 per accommodation, per stay (maximum CAD 70 per stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 19 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 19 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards in each accommodation.

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

National Ascend Collection
National Ascend Collection Ottawa
National Hotel Ascend Collection hotel
National Hotel Ascend Collection hotel Ottawa
Hilton Garden Inn Ottawa Downtown Hotel
Hilton Ottawa Downtown Ottawa
Hilton Garden Inn Ottawa Downtown Hotel
Hilton Garden Inn Ottawa Downtown Ottawa
Hilton Garden Inn Ottawa Downtown Hotel Ottawa

Frequently asked questions

How close is Hilton Garden Inn Ottawa Downtown to the airport?

Hilton Garden Inn Ottawa Downtown is 8.3 mi (17-min drive) away from the Ottawa International Airport (YOW) airport, the closest popular airport to the property.

How much does it cost to stay at Hilton Garden Inn Ottawa Downtown?

As of May 26, 2024, prices found for a 1-night stay for 2 adults at Hilton Garden Inn Ottawa Downtown on Jun 26, 2024 start from $142.44, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hilton Garden Inn Ottawa Downtown have an airport shuttle?

Airport shuttle services are not available at Hilton Garden Inn Ottawa Downtown.

Does Hilton Garden Inn Ottawa Downtown offer free breakfast?

Free breakfast isn’t provided at Hilton Garden Inn Ottawa Downtown, but buffet breakfast is offered for a fee of CAD 20.95 for adults and CAD 10.48 for children. It's available every day from 7:00 AM to 10:00 AM.

Is there a casino at Hilton Garden Inn Ottawa Downtown?

No, there is no casino at this hotel, but Casino du Lac Leamy (7-min drive) and Rideau Carleton Raceway (18-min drive) are nearby.

What time is check-in at Hilton Garden Inn Ottawa Downtown?

Check-in start time: 4:00 PM; Check-in end time: anytime.

Is there free parking at Hilton Garden Inn Ottawa Downtown?

Free parking is not available at this hotel. Self parking is available for CAD 25.00 per night.

Does Hilton Garden Inn Ottawa Downtown have a pool?

Hilton Garden Inn Ottawa Downtown features an indoor pool.

Does Hilton Garden Inn Ottawa Downtown have a restaurant?

Yes, there is a restaurant on site.

Does Hilton Garden Inn Ottawa Downtown have a spa?

There are no spa services available at this hotel.

How close is Hilton Garden Inn Ottawa Downtown to downtown Ottawa?

Hilton Garden Inn Ottawa Downtown is 0.3 mi away from Ottawa.

Hilton Garden Inn Ottawa Downtown Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 544 out of 1007 reviews" "
Rating 8 - Good. 275 out of 1007 reviews" "
Rating 6 - Okay. 98 out of 1007 reviews" "
Rating 4 - Poor. 52 out of 1007 reviews" "
Rating 2 - Terrible. 38 out of 1007 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kris

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and well maintained hotel. The staff were super friendly and went the extra mile. We would definitely stay there again.
Stayed 2 nights in Feb 2024

6/10 Okay

Teresa K

Business traveler
Disliked: Amenities
Nothing spectacular. The tub was old and chipped. The headboard was dirty. I requested a view but the view I got was construction and dumpsters that looked like a back alley. I stay here all the time but the room I got in this visit was below my expectations. The bed was noisy and wobbly. The pillows went flat after sleeping in them. The bedding was think and way too crispy/non soft. Bedding and bed and pillows seemed cheaply made. Not Hilton quality. If it was my first time staying here I would not necessarily return. It wasn't horrible but I don't think it meets Hilton expectations. Check in person lacked friendly service and seemed rushed and that I was bothering her when I checked in. She didn't bother to tell us about any of the hotel amenities such as breakfast, parking, check out time, etc. Just gave us a sheet of paper with all the details. Check out was slow and he seemed distracted and not focused on the task at hand and this added to the slow response time. Overall, I wasn't very impressed with this hotel this visit. Maybe it was an old outdated room they put me in. I asked for a higher room I was told I had the last room available. Not impressed this visit.
Stayed 2 nights in Feb 2024

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay
Stayed 1 night in Feb 2024

10/10 Excellent

Barbara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Seamless late check in. Super friendly and helpful staff. Great guest laundry.
Stayed 1 night in Feb 2024

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

KATE

Stayed 1 night in Feb 2024

8/10 Good

Jordan

Stayed 1 night in Feb 2024

10/10 Excellent

Michelle

Liked: Cleanliness, property conditions & facilities
Lovely layout of room. Great pool.
Stayed 1 night in Feb 2024

10/10 Excellent

Shelley

Stayed 2 nights in Feb 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024