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Novotel Ottawa City Centre

4.0 star property
Eco-certified hotel near University of Ottawa

Choose dates to view prices

Photo gallery for Novotel Ottawa City Centre

Exterior
Terrace/patio
Exterior
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Daily buffet breakfast (CAD 25 per person)
Reviews
8.6

Excellent

Popular amenities

  • Pet friendlyPet friendlyPet friendly
  • Breakfast available
  • PoolPoolPool
  • Free WiFiFree WiFiFree WiFi
  • Parking availableParking availableParking available
  • LaundryLaundryLaundry

Check out the area

Map
33 Nicholas St, Ottawa, ON, K1N 9M7
  • Popular LocationUniversity of Ottawa2 min walk
  • Popular LocationShaw Centre3 min walk
  • Popular LocationParliament Hill12 min walk
  • AirportOttawa, ON (YOW-Macdonald-Cartier Intl.)15 min drive

Room options

View all photos for Executive Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Executive Room, 1 King Bed

  • 431 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

  • 210 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Superior Room, 2 Double Beds

  • 269 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed with Sofa bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed with Sofa bed

  • 220 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Front of property
reStays Ottawa
Free WiFi
Restaurant
Air conditioning
Gym
4.7 out of 5, Exceptional, (1042)
The price is $438
per night
$520 total
includes taxes & fees
May 28 - May 29
reStays Ottawa

About the neighborhood

Ottawa

Downtown Ottawa stay.At this Downtown Ottawa hotel, you'll be well placed to visit University of Ottawa and Shaw Centre, both within a 5-minute walk. Ottawa Art Gallery and Rideau Centre are also within half a mile (1 km).

What's nearby

  • University of Ottawa - 2 min walk
  • Shaw Centre - 3 min walk
  • Byward Market Square - 6 min walk
  • National Gallery of Canada - 12 min walk
  • Parliament Hill - 12 min walk

Getting around

  • Rideau Station - 3 min walk
  • Ottawa, ON (XDS-Ottawa Train Station) - 5 min drive
  • Ottawa International Airport (YOW) - 16 min drive

Restaurants

  • Poulet Rouge Rideau Centre - 2 min walk
  • JOEY Rideau - 2 min walk
  • McDonald's - 3 min walk
  • Clocktower Brew Pub - 2 min walk
  • Tim Hortons - 4 min walk

About this property

Novotel Ottawa City Centre

Eco-certified hotel near University of Ottawa
Novotel Ottawa City Centre offers its guests an indoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business center and meeting rooms are available. Event space at this hotel measures 1905 square feet (177 square meters) and includes conference space. A terrace, multilingual staff, and concierge services are also featured at the eco-certified Novotel Ottawa City Centre. For a fee, parking is available.

This Ottawa hotel is smoke free.

  • 1 building
  • 283 guestrooms or units
  • 9 levels
  • Meeting rooms
  • 1905 sq ft of conference space
  • 177 sq m of conference space
  • Built in 1988
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Novotel Ottawa City Centre offers 283 accommodations with laptop-compatible safes and espresso makers. LCD televisions are featured in guestrooms. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Ottawa hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, English, French, Spanish

Property amenities

Family friendly

  • Free crib
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour offsite parking (CAD 30 per night)
  • Self parking on site (CAD 30 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: CAD 25 for adults and CAD 11 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle rentals
  • Gym
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator
  • Front entrance ramp
  • Hand-held showerhead
  • Low-height bed
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • Low-height view port in door
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways
  • Wheelchairs on site

Room amenities

Entertainment

  • LCD TV

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per pet, per night
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 50

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CAD 25 for adults and CAD 11 for children
  • Self parking fee: CAD 30 per night
  • Nearby parking fee: CAD 30 per night(15 ft away; open 24 hours)
  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a smoke detector in each accommodation. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Children 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Novotel Ottawa
Novotel Hotel Ottawa
Novotel Ottawa
Novotel Ottawa Hotel
Ottawa Hotel Novotel
Ottawa Novotel
Ottawa Novotel Hotel
Accor Ottawa
Novotel Ottawa Hotel Ottawa
Novotel Ottawa City Centre Hotel
Novotel Ottawa City Ottawa
Novotel Ottawa City Centre Hotel
Novotel Ottawa City Centre Ottawa
Novotel Ottawa City Centre Hotel Ottawa

Frequently asked questions

How close is Novotel Ottawa City Centre to the airport?

Novotel Ottawa City Centre is 9.7 mi (16-min drive) away from the Ottawa International Airport (YOW) airport, the closest popular airport to the property.

How much does it cost to stay at Novotel Ottawa City Centre?

As of May 14, 2024, prices found for a 1-night stay for 2 adults at Novotel Ottawa City Centre on Jun 2, 2024 start from $136.06, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Novotel Ottawa City Centre have an airport shuttle?

Airport shuttle services are not available at Novotel Ottawa City Centre.

Does Novotel Ottawa City Centre offer free breakfast?

Free breakfast isn’t provided at Novotel Ottawa City Centre, but buffet breakfast is offered for a fee of CAD 25 for adults and CAD 11 for children. It's available every day from 6:00 AM to 11:00 AM.

Is there a casino at Novotel Ottawa City Centre?

No, there is no casino at this hotel, but Casino du Lac Leamy (7-min drive) and Rideau Carleton Raceway (19-min drive) are nearby.

What time is check-in at Novotel Ottawa City Centre?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at Novotel Ottawa City Centre?

Free parking is not available at this hotel. Self parking is available for CAD 30 per night.

Does Novotel Ottawa City Centre have a pool?

Novotel Ottawa City Centre features an indoor pool.

Does Novotel Ottawa City Centre have a restaurant?

Novotel Ottawa City Centre is home to The Albion Rooms, which features international cuisine and brunch.

Does Novotel Ottawa City Centre have a spa?

There are no spa services available at this hotel.

How close is Novotel Ottawa City Centre to downtown Ottawa?

Novotel Ottawa City Centre is 0.6 mi away from Ottawa.

Novotel Ottawa City Centre Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 816 out of 1559 reviews" "
Rating 8 - Good. 447 out of 1559 reviews" "
Rating 6 - Okay. 158 out of 1559 reviews" "
Rating 4 - Poor. 82 out of 1559 reviews" "
Rating 2 - Terrible. 56 out of 1559 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Khaled

Liked: Cleanliness, staff & service, property conditions & facilities
Near everything
Stayed 1 night in Feb 2024

8/10 Good

Elana

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
I frequent this hotel often because of business travel. Overall, it’s excellent but there are a few things that annoy me and which I feel should be much better dealt with by the hotel. First, the water pressure in the showers is abysmal. If you have long hair, good luck rinsing it. Terrible. Second, the floor of my shower has often been a bit gray, even though the rest of the washroom is clean. The hotel rooms are also kept at a crazy 18C before guests check in, so the first couple hours of your stay in the room (during winter months) are painfully cold. Finally, there’s not enough light in the rooms. There are 3-4 tiny lamps placed across the room, but no overhead light to really give good visibility.
Stayed 2 nights in Feb 2024

8/10 Good

Leroy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The shower was bad - very difficult to regulate, was a turn-off. The toiletries such as lotion was poor quality and difficult to dispense. I need to know these are addressed before returning.
Stayed 1 night in Feb 2024

6/10 Okay

Aline de

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities
-
Stayed 1 night in Feb 2024

2/10 Terrible

brenda

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The hallways were freezing within the hotel, going to the pool. There were no nonslip stairs. The pool was not cleaned regularly, and the fire alarm went off we are in the morning, because security did not do it. Job would not recommend this hotel at all.
Stayed 2 nights in Feb 2024

10/10 Excellent

Lisa

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay here! We walked all over the market and had a delicious charcuterie board in the hotel restaurant - best we have had. Room was spotless, bed comfortable and staff great!
Stayed 1 night in Feb 2024

2/10 Terrible

Dounia

Stayed 2 nights in Feb 2024

8/10 Good

Jen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Brittany

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very nice and helpful. The breakfast buffet was totally worth it and the staff were incredibly kind.
Stayed 4 nights in Feb 2024

8/10 Good

Stéphane

Stayed 1 night in Feb 2024