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The Ben West Palm, Autograph Collection

4.0 star property
4-star hotel near Clematis Street

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Photo gallery for The Ben West Palm, Autograph Collection

Outdoor pool, pool umbrellas, sun loungers
Beach nearby
Junior Suite, 1 King Bed, View | Egyptian cotton sheets, premium bedding, minibar, in-room safe
2 restaurants, breakfast, lunch served; local and international cuisine
Junior Suite, 1 King Bed, View | Egyptian cotton sheets, premium bedding, minibar, in-room safe
Reviews
9.2

Wonderful

Popular amenities

  • Pet friendlyPet friendlyPet friendly
  • Breakfast availableBreakfast availableBreakfast available
  • Pool
  • Parking availableParking availableParking available
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry

Explore the area

Map
251 N NARCISSUS AVE, West Palm Beach, FL, 33401
  • Popular LocationClematis Street3 min walk
  • Popular LocationThe Square12 min walk
  • Popular LocationPalm Beach County Convention Center19 min walk
  • AirportBoca Raton, FL (BCT)29 min drive

Room options

View all photos for Room, 2 Queen Beds (Interior)

Room, 2 Queen Beds (Interior) | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 2 Queen Beds (Interior)

8.5/10 Very Good
  • 343 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Interior)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 1 King Bed (Interior)

10/10 Exceptional
  • 343 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Mobility Accessible, Tub)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 2 Queen Beds (Mobility Accessible, Tub)

  • 347 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, View (Mobility Accessible, Tub)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 1 King Bed, View (Mobility Accessible, Tub)

  • 341 sq ft
  • Marina view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Hearing Accessible)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 2 Queen Beds (Hearing Accessible)

  • 347 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, View (Hearing Accessible)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 1 King Bed, View (Hearing Accessible)

  • 341 sq ft
  • Marina view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View (Mobility Accessible, Tub)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 1 King Bed, City View (Mobility Accessible, Tub)

  • 341 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View (Hearing Accessible)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 1 King Bed, City View (Hearing Accessible)

  • 341 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, View

Room, 1 King Bed, View | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 1 King Bed, View

9.3/10 Wonderful
  • 343 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, View

Junior Suite, 1 King Bed, View | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Junior Suite, 1 King Bed, View

  • 638 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, City View

Room, 2 Queen Beds, City View | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 2 Queen Beds, City View

8.6/10 Very Good
  • 347 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, View

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 2 Queen Beds, View

8.8/10 Excellent
  • 347 sq ft
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 1 King Bed, City View

9.6/10 Exceptional
  • 343 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

  • 347 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, City View (Mobility Accessible, Tub)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 2 Queen Beds, City View (Mobility Accessible, Tub)

  • 347 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, City View (Hearing Accessible)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 2 Queen Beds, City View (Hearing Accessible)

  • 347 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Mobility Accessible, Tub)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 1 King Bed (Mobility Accessible, Tub)

  • 341 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Hilton West Palm Beach
Pool
Hot Tub
Free airport shuttle
Free WiFi
4.4 out of 5, Excellent, (1006)
The price is $229
per night
$298 total
includes taxes & fees
Jun 7 - Jun 8
Hilton West Palm Beach

About the neighborhood

West Palm Beach

Close to the beach.You'll find Clematis Street and The Square within a 15-minute walk of this West Palm Beach hotel. Palm Beach County Convention Center and Worth Avenue Mall are also within 2 miles (3 km).

What's nearby

  • Clematis Street - 3 min walk
  • The Square - 12 min walk
  • Palm Beach County Convention Center - 19 min walk
  • Worth Avenue - 4 min drive
  • Port of Palm Beach - 10 min drive

Getting around

  • Brightline West Palm Beach Station - 9 min walk
  • Palm Beach Intl. Airport (PBI) - 10 min drive

Restaurants

  • Elisabetta’s - 1 min walk
  • Grease Burger Beer and Whiskey Bar - 3 min walk
  • Duffy's Sports Grill - 2 min walk
  • Batch New Southern Kitchen and Tap: West Palm Beach - 2 min walk
  • Sassafras - 3 min walk

About this property

The Ben West Palm, Autograph Collection

4-star hotel near Clematis Street
The Ben West Palm, Autograph Collection offers its guests an outdoor pool, a 24-hour fitness center, and complimentary bicycles. There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces.

Event space at this hotel measures 7791 square feet (724 square meters) and includes conference space. A library, a terrace, and multilingual staff are also featured at the business-friendly The Ben West Palm, Autograph Collection. Parking is available for a fee.

This 4-star West Palm Beach hotel is smoke free.

  • 1 building
  • 208 guestrooms or units
  • 8 levels
  • 2 dining venues
  • 2 bars or lounges
  • Meeting rooms
  • 7791 sq ft of conference space
  • 724 sq m of conference space
  • Built in 2020
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Fireplace in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar by the pool
The Ben West Palm, Autograph Collection offers 208 air-conditioned accommodations with minibars and laptop-compatible safes. Each accommodation is individually decorated. Beds feature Egyptian cotton sheets and premium bedding. 55-inch Smart televisions come with premium cable channels and Netflix. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This West Palm Beach hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Languages

English, French, Portuguese, Spanish

Property amenities

Family friendly

  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Valet parking on site (USD 57 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 1:00 PM on weekends; USD 20 to 40 for adults and USD 10 to 20 for children
  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar
  • Couples/private dining

Things to do

  • 24-hour gym
  • Free bicycle rentals
  • Library
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Pool hoist on site
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 55-inch Smart TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 5:00 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 145.00 per accommodation, per stay
  • Only dogs are allowed
  • Weight limit: 50 lbs per pet
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 12 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 20.00–40.00 for adults, and USD 10.00–20.00 for children
  • Valet parking fee: USD 57 per night (in/out privileges)
  • Pet fee: USD 145.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Union Pay. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Up to 12 children stay free in the same room as the parent or guardian when using exisiting bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

The Ben West Palm, Autograph Collection Hotel
The Ben West Palm, Autograph Collection West Palm Beach
The Ben West Palm, Autograph Collection Hotel West Palm Beach

Frequently asked questions

How close is The Ben West Palm, Autograph Collection to the airport?

The Ben West Palm, Autograph Collection is 5.6 mi (10-min drive) away from the Palm Beach Intl. Airport (PBI) airport, the closest popular airport to the property.

How much does it cost to stay at The Ben West Palm, Autograph Collection?

As of May 24, 2024, prices found for a 1-night stay for 2 adults at The Ben West Palm, Autograph Collection on Jun 3, 2024 start from $327.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Ben West Palm, Autograph Collection have an airport shuttle?

Airport shuttle services are not available at The Ben West Palm, Autograph Collection.

How close is The Ben West Palm, Autograph Collection to the beach?

This hotel is 10.1 mi (16-min drive) from Lake Worth Beach and 1.4 mi (3-min drive) from Merrian Road Beach. Don't forget your sunscreen!

Does The Ben West Palm, Autograph Collection offer free breakfast?

Free breakfast isn’t offered at The Ben West Palm, Autograph Collection, but cooked-to-order breakfast is offered for a fee of between USD 20.00 and 40.00 for adults, USD 10.00 and 20.00 for children. It's available on weekdays from 7:00 AM to 11:00 AM and weekends from 7:00 AM to 1:00 PM.

Is there a casino at The Ben West Palm, Autograph Collection?

No, there is no casino at this hotel, but Club Vegas Casino Arcade (7-min drive) and Lake Worth Casino Building and Beach Complex (15-min drive) are nearby.

What time is check-in at The Ben West Palm, Autograph Collection?

Check-in start time: 4:00 PM; Check-in end time: 5:00 AM.

Is there free parking at The Ben West Palm, Autograph Collection?

Free parking is not available at this hotel. Valet parking is available for USD 57 per night.

Does The Ben West Palm, Autograph Collection have a pool?

The Ben West Palm, Autograph Collection features an outdoor pool.

Does The Ben West Palm, Autograph Collection have a restaurant?

There are 2 onsite restaurants, offering options like local and international cuisine, ocean views, and brunch.

Does The Ben West Palm, Autograph Collection have a spa?

There are no spa services available at this hotel.

How close is The Ben West Palm, Autograph Collection to downtown West Palm Beach?

The Ben West Palm, Autograph Collection is 0.1 mi away from West Palm Beach.

The Ben West Palm, Autograph Collection Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 252 out of 335 reviews" "
Rating 8 - Good. 42 out of 335 reviews" "
Rating 6 - Okay. 19 out of 335 reviews" "
Rating 4 - Poor. 12 out of 335 reviews" "
Rating 2 - Terrible. 10 out of 335 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

6/10 Okay

Cole Richardson

Traveled with partner
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
The property was nice but the staff was not very knowledgeable or helpful. The area around it was great where the restaurants are but we were followed by several sketchy characters and one night at dinner there was a disturbing dispute between a husband, wife and kids on the corner of the property involving the cops. We also called the front desk for the 6 AM yoga class the night before confirming the location and time and the instructor didn’t show up. When I talked to the staff they acted unaware and there are signs in every room as well as the elevator and we called to confirm. We made the most of our trip and I have never left a review that wasn’t positive but it was one thing after the other. There were a couple incredible staff members that were the only reason we didn’t leave the property.
Stayed 7 nights in Feb 2024

10/10 Excellent

Marlowe

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible hotel and the amenities were 5 star ⭐️ Highly recommend for couples and families!
Stayed 1 night in Feb 2024

10/10 Excellent

Austin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel with terrific staff!
Excellent hotel with a welcoming staff and lovely rooms. This hotel is a gem! The rooftop pool area is amazing and nightlife is perfect. All of your employees are so friendly and helpful. Love this place!
Rooftop restaurant and pool area
Night scene
Stayed 1 night in Feb 2024

10/10 Excellent

Sig

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, outstanding & attentive staff made our stay delightful!
Stayed 4 nights in Jan 2024

10/10 Excellent

gary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Normand

Stayed 1 night in Jan 2024

10/10 Excellent

Jennifer

Stayed 4 nights in Jan 2024

10/10 Excellent

Larry

Stayed 1 night in Jan 2024

8/10 Good

Areej

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location. Friendly & helpful staff
Stayed 3 nights in Dec 2023