Center City stay
Within a 10-minute walk of this Center City hotel, you'll find Pennsylvania Convention Center and Reading Terminal Market. Also, City Hall is within half a mile (1 km) and Liberty Bell Center is within 2 miles (3 km).
This hotel features a 24-hour fitness center and a bar/lounge. Traveling on business? Take advantage of the business center, free WiFi in public areas, and valet parking. Enjoy the free buffet breakfast each morning.
Free WiFi, refrigerators
The individually decorated guestrooms offer free WiFi and hair dryers. Refrigerators, rainfall showerheads, and coffee/tea makers are also available.
Jan 26, 2020 by Patrick
Good Day. Thank you for completing the survey. We appreciate your fair and honest review about your visit to our modest hotel. We wish you and your family many happy journeys. -Patrick and the Best Western Plus Team
Jan 12, 2020 by Patrick
Good Morning Ms. Emily. After speaking with you late last night, we came to a mutual financial agreement for your stay when you depart this morning. We are still waiting for Travelocity to contact us so they can refund your card. You confirmed they would contact us. Your review has elements that the hotel cannot control, from people's personal smoking preference to the socio-economic conditions people live in. Personally, I do not judge another person on these things. Please also know any US, or non-US CITY will probably charge for parking. We were notified about the need to cool one of your 3 rooms down. We do apologize the unit was not cooling the room at your arrival. Our housekeeper took care of the issue right away. There was an issue with knowing how to control the HVAC unit with the remote. They thanked our housekeeper for fixing the unit and did not call back to inform us of any new issue. We are very glad your safety is our #1 goal with a working smoke detector system. Our helpful partner 3rd parties know we are a 100% non-smoking hotel. We do apologize that any guest can ignore the proper etiquette and smoke inside the hotel. We never want your safety to be compromised, and truly thankful for a very effective alarm system. You do have choices to stay, wherever you want, when traveling. Each Best Western is owned and operated by different people around the world. Research is always the key. If you had an issue with paying for parking, look for non-city hotels. Most are free parking. We hope for the best for your family as you struggle through those personal issues you raised during our conversation. I have had 5 family or friends have serious health issues. I hope things work out. Travel safely. -Patrick and the Best Western Plus Team
Dec 17, 2019 by Patrick
Good Day. We appreciate the time you took to complete the survey. At this special time of year, we wish you and your family the Happiest of Holidays. -Patrick and the Best Western Plus Team
Aug 21, 2019 by Patrick
Good Day. We do sincerely apologize for not reaching the highest score in all categories when you filled out for the survey. We will bring the survey results back to the leadership of the hotel and see what we can do to raise the score to a “10”. We fell short of meeting your travel needs. Again, please accept my personal apology for any issue you had while visiting out hotel. You are more than welcome to contact myself or Jessica, our General Manager, to discuss your personal experience and see what we can do to make things “right”. Thank you for your time. -Patrick, Night Manager and the Best Western Plus Philadelphia Convention Center Team
Jul 31, 2019 by Patrick
Thank you for your review. We are glad you enjoyed your stay. We look forward to your next visit.
Aug 4, 2019 by Patrick
Thank you for your feedback. We look forward to your next visit. At the Best Western Plus Philadelphia Convention Center, we are always concerned about our guests’ comfort. Have a wonderful day. -Your Hospitality Team -Patrick, Night Manager
Aug 4, 2019 by Patrick
Thank you for your feedback. We are sorry to have let you down during your stay at our hotel. At the Best Western Plus Philadelphia Convention Center, we are always concerned about our guests’ comfort. We will certainly pass on to the proper department the concerns you raised and work to resolve this for any future guests. Have a wonderful day. -Your Hospitality Team -Patrick, Night Manager
Jun 4, 2019 by Best Western Hotels & Resorts
Thank you for taking the time to provide feedback of your recent stay, and we are sorry to hear that it did not exceed your expectations. Your satisfaction is important to us and we hope you will give us another chance and stay with us again.
There's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. There's an onsite business center. The business-friendly Best Western Plus Philadelphia Convention Center Hotel also features a 24-hour fitness center, coffee/tea in a common area, and dry cleaning/laundry services. For a fee, parking is available. This Philadelphia hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge) , Valet parking (surcharge)
Best Western Plus Philadelphia Convention Center Hotel offers 107 air-conditioned accommodations with safes and designer toiletries. These individually decorated and furnished accommodations include desks. Guests can surf the web using the complimentary wireless Internet access. Refrigerators and coffee/tea makers are provided. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Cribs/infant beds (complimentary) are also available. Housekeeping is provided daily.
Guests are served free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Recreational amenities at the hotel include a 24-hour fitness center.
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Parking is available (surcharge) a half-block away in a public lot. For more details, contact the property using the number provided on the booking confirmation email.
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.