"Location is great. The room needs some updating and could have been a bit cleaner. At check-in we were told we could have a late check out of 1pm. At ... " More
Center City stay
Within a 10-minute walk of this Center City hotel, you'll find Pennsylvania Convention Center and Reading Terminal Market. Also, City Hall is within half a mile (1 km) and Liberty Bell Center is within 2 miles (3 km).
Business services
A 24-hour fitness center is featured at this hotel, along with free WiFi in public areas and a snack bar/deli. Business travelers can take advantage of the business center. Express check-out, a computer station, and luggage storage are also on offer.
Free WiFi, flat-screen TVs
The individually decorated guestrooms offer free WiFi and hair dryers. Flat-screen TVs with cable channels provide entertainment options, and other amenities include rainfall showerheads and coffee/tea makers. Housekeeping is available once per stay.
Mar 25, 2021 by Alonzo
Thank you for staying with us, we appreciate it!
Mar 10, 2020 by Patrick
Good Day Anonymous. I do apologize for the miscommunication from the front desk to housekeeping about your delayed departure. We will certainly pass on your review about your stay to the proper departments. We also appreciate the time you took to complete the survey. We wish you and your family many happy travels. -Patrick and the Best Western Plus Team
Jan 26, 2020 by Patrick
Good Day. Thank you for completing the survey. We appreciate your fair and honest review about your visit to our modest hotel. We wish you and your family many happy journeys. -Patrick and the Best Western Plus Team
Dec 17, 2019 by Patrick
Good Day. We appreciate the time you took to complete the survey. At this special time of year, we wish you and your family the Happiest of Holidays. -Patrick and the Best Western Plus Team
Aug 21, 2019 by Patrick
Good Day. We do sincerely apologize for not reaching the highest score in all categories when you filled out for the survey. We will bring the survey results back to the leadership of the hotel and see what we can do to raise the score to a “10”. We fell short of meeting your travel needs. Again, please accept my personal apology for any issue you had while visiting out hotel. You are more than welcome to contact myself or Jessica, our General Manager, to discuss your personal experience and see what we can do to make things “right”. Thank you for your time. -Patrick, Night Manager and the Best Western Plus Philadelphia Convention Center Team
Jul 31, 2019 by Patrick
Thank you for your review. We are glad you enjoyed your stay. We look forward to your next visit.
Aug 4, 2019 by Patrick
Thank you for your feedback. We look forward to your next visit. At the Best Western Plus Philadelphia Convention Center, we are always concerned about our guests’ comfort. Have a wonderful day. -Your Hospitality Team -Patrick, Night Manager
Aug 4, 2019 by Patrick
Thank you for your feedback. We are sorry to have let you down during your stay at our hotel. At the Best Western Plus Philadelphia Convention Center, we are always concerned about our guests’ comfort. We will certainly pass on to the proper department the concerns you raised and work to resolve this for any future guests. Have a wonderful day. -Your Hospitality Team -Patrick, Night Manager
Due to COVID-19, this property’s food and beverage options may be limited.
There's a snack bar/deli on site. A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. The business-friendly Best Western Plus Philadelphia Convention Center Hotel also features a 24-hour fitness center, express check-out, and ATM/banking services. This Philadelphia hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Best Western Plus Philadelphia Convention Center Hotel offers 107 air-conditioned accommodations with safes and coffee/tea makers. These individually decorated and furnished accommodations include desks. 39-inch flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided once per stay.
Recreational amenities at the hotel include a 24-hour fitness center.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts only chip-and-PIN credit cards for onsite payments
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Parking is available (surcharge) a half-block away in a public lot.
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This hotel accepts only chip-and-PIN credit cards for onsite payments. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards and debit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.