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Hilton Philadelphia at Penn's Landing

4-star property
201 S. Christopher Columbus Blvd, Philadelphia, PA 1-855-201-7819
2.8 out of 5
See all 13 travelocity Reviews

"Very loud due to street noise " More

By a verified traveler on Mon 06 Mar 2023

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Hotel Description

4-star hotel near University of Pennsylvania

Central Philadelphia getaway

A stay at this Center City hotel places you within half a mile (1 km) of Independence Hall and 2 miles (3 km) of Liberty Bell Center. Reading Terminal Market and Rittenhouse Square are also within 2 miles (3 km).

Business services

This hotel features an indoor pool, a 24-hour gym, and a restaurant. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. You'll appreciate the sauna, bar/lounge, and snack bar/deli.

Room, 1 King Bed, Accessible (Roll-in Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$187* Per night/room Jun 30 - Jul 1

Room, 1 King Bed (Waterfront View)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds (Waterfront View)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 Bedroom, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Hilton Philadelphia at Penn's Landing ratings based on 13 Verified Reviews

Review Summary
2.8 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Hilton Philadelphia at Penn's Landing

Everyone (7) Couples (1) Family (6)
3 out of 5
Very loud due to street noise

Posted by on Mar 6, 2023

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Comment from Hotel Management

Mar 7, 2023 by Hotelmgmt

Donald, our goal is to offer all of our guests a peaceful, pleasant experience and we regret that a concern with noise affected your visit. Our team will use your feedback to see how we can make improvements for your future stays. Thank you and we hope to welcome you back soon.

1 out of 5
Was wrongly charged over $100- parking situation was not described clearly and rude front desk when try to ask questions. Our room was located right off the elevator and had to deal with young kids hanging out, screaming, swearing, running, swearing until 1 am. Front desk said they would take care of it- kids left and then came back. Did not feel safe confronting myself as our room was right there.

Posted by on Feb 13, 2023

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Comment from Hotel Management

Feb 17, 2023 by Hotelmgmt

We thank you, Victoria, for taking the time to share your feedback. We are sorry that there was any confusion regarding your bill. We will look into this with our team right away. It is unfortunate that the disruptions you experienced continued through the night. We wish you would have reached out again so we could have better assisted you. We share your frustration but we hope for another opportunity to show you the seamless stay we are capable of providing and that you deserve. Until then.

3 out of 5

Posted by on Aug 1, 2022

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1 out of 5
Cleanliness standards are VERY low. The elevator from the parking garage had a horrible smell and there was a suspicious puddle in the corner.

Posted by on May 29, 2022

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Comment from Hotel Management

Jun 12, 2022 by Hotelmgmt

We're very disappointed to learn that a few areas of our property were not at their best during your stay, Joann, as cleanliness is always a top priority for us. We sincerely apologize for any discomfort you faced and will be bringing these issues to the attention of our team so they can be resolved immediately. Thank you for your review. We hope you'll visit us again soon so we can work to improve your impression of us.

5 out of 5

Posted by on Apr 17, 2022

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3 out of 5
I was misgendered several times despite my name being congruent with my gender.

Posted by on Feb 2, 2022

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Comment from Hotel Management

Feb 2, 2022 by Hotelmgmt

Richard, we apologize for any disappointments you had during your visit. We will address this internally with our team to ensure we are always providing the best service to our guests and as a learning experience. We hope you will give us another chance to welcome you back so that we can exceed your expectations and renew your trust in us.

4 out of 5

Posted by on Oct 9, 2021

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3 out of 5
Enjoyed the river and the walkway with food karts. Regarding my room; Didnt like the furniture (needs repairing), bathroom tissue holder was broken and the mold around the base boards.

Posted by on Aug 14, 2021

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Comment from Hotel Management

Aug 17, 2021 by Hotelmgmt

Your review is much appreciated as we always look for ways to enhance your future visits. Strolling by the water is one of my favorite things to do here and we are glad you enjoyed it too! I definitely will review your valuable feedback internally so that we can earn another star or two next time. Revisit soon!

5 out of 5
the room was cleaned

Posted by on Jul 25, 2021

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Comment from Hotel Management

Jul 28, 2021 by Hotelmgmt

Thank you for staying with us at Hilton Philadelphia at Penn's Landing. We are pleased you appreciated the cleanliness of our hotel and hope to have you stay with us again for another enjoyable experience.

1 out of 5
Sadly, after looking forward to traveling once again, this trip was a HUGE DISAPPOINTMENT!! We chose the Hilton due to their high cleaning standards, yet this is not accurate! The first hotel room we were given was not cleaned. There was a soda can near the bed, hair on the toilet, thick dust and some brown stain on the lamp. You have to take three elevators to get from the attached parking garage to the hotel room floor. The hotel restaurant had dirty plates, a limited menu with overpriced items! Trying to call the front desk was a joke, range 20 times with no answer. DO NOT SATY AT THE HILTON PHILADELPHIA AT PENN'S LANDING!!! HORRIBLE HOTEL!!!

Posted by on Jul 6, 2021

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Comment from Hotel Management

Jul 9, 2021 by Hotelmgmt

We apologize for any disappointments that impacted your stay as this is not the experience we want you to have. Your feedback will be reviewed with our housekeeping team so that we can make improvements. We look forward to having the opportunity to welcome you back the next time you are in Philadelphia so that we can create a stay that is perfect from start to finish.

About the Hilton Philadelphia at Penn's Landing

Location 201 S. Christopher Columbus Blvd, Philadelphia, PA 19106

Property Features

Hilton Philadelphia at Penn's Landing offers its guests an indoor pool, a sauna, and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 24000 square feet (2230 square meters) and includes a conference center. A terrace, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Hilton Philadelphia at Penn's Landing. Parking is available for a fee. This 4-star Philadelphia hotel is smoke free.

  • 350 guestrooms or units
  • 22 levels
  • 24000 sq ft of conference space
  • 2230 sq m of conference space
  • Built in 2000
  • Deli
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Train station: Philadelphia University City Station (4.8 km / 3 mi)
  • Metro station: 2nd St. Station (0.8 km / 0.5 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Hilton Philadelphia at Penn's Landing offers 350 accommodations with iPod docking stations and MP3 docking stations. Beds feature pillowtop mattresses. Flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, designer toiletries, and hair dryers. This Philadelphia hotel provides complimentary wireless Internet access. Business-friendly amenities include complimentary weekday newspapers, safes, and phones. Housekeeping is provided daily.

  • Pillowtop beds
  • IPod dock
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 11 AM.

BAR SEATING AREA ONLY - This bar serves lunch, dinner, and light fare. Happy hour is offered.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a sauna, and a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool or health club without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Sailing nearby
  • Boat tours nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility (in select rooms)
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 3:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per stay.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75.00 per pet, per stay (maximum USD 75 per stay)
  • Only dogs and cats are allowed
  • Maximum 1 per room (weight limit: 75 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and debit cards. Cash is not accepted.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Guests are provided with hand sanitizer and cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Car recommended
  • Cashless transactions are available
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 17
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Carbon monoxide detector
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Parking height restrictions apply
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 22.95 for adults and USD 18.00 for children
  • Self parking fee: USD 37.00 per day (in/out privileges)
  • Valet parking fee: USD 55 per day (in/out privileges)
  • Pet fee: USD 75.00 per pet, per stay (maximum USD 75 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hyatt Penn's Landing Philadelphia
  • Hyatt Regency Penn's Landing
  • Hyatt Regency Penn's Landing Hotel
  • Hyatt Regency Penn's Landing Hotel Philadelphia
  • Hyatt Regency Philadelphia Penn's Landing
  • Penn's Landing Hyatt Philadelphia
  • Penn's Landing Hyatt Regency Philadelphia
  • Philadelphia Hyatt
  • Philadelphia Hyatt Regency
  • Regency Hyatt Philadelphia
  • Hilton Philadelphia Penn's Landing Hotel
  • Hilton Penn's Landing Hotel
  • Hilton Philadelphia Penn's Landing
  • Hilton Penn's Landing
  • Hyatt Regency Philadelphia At Penn`s Landing Hotel Philadelphia
  • Hyatt Regency Penns Landing
  • Hyatt Regency Philadelphia Hotel
  • Hyatt Penns Landing Hotel
  • Hilton Philadelphia at Penn's Landing Hotel
  • Hilton Philadelphia at Penn's Landing Philadelphia
  • Hilton Philadelphia at Penn's Landing Hotel Philadelphia

You should know

  • Pool access available from 8:00 AM to 10:00 PM.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.