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4.3 out of 5

"Hyatt Centric City PA was one of the best hotels we ever stayed. We love the helpful staff, the safety of the elevator, we loved our corner suite, the ... " More

By a verified traveler on Mon 07 Aug 2023

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Hotel Description

4-star hotel near Rittenhouse Square

Center City stay

Within a 15-minute walk of this Center City hotel, you'll find Rittenhouse Square and Pennsylvania Convention Center. Reading Terminal Market and University of Pennsylvania are also within 2 miles (3 km).

Business services

This hotel features a restaurant, a 24-hour gym, and a bar/lounge. Traveling on business? Take advantage of the free WiFi in public areas, express check-in, and valet parking. Express check-out, dry cleaning, and concierge services are also on offer.

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
$195* Per night/room Oct 29 - Oct 30

Suite, Corner

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Corner

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds (High Floor)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Hyatt Centric Center City Philadelphia ratings based on 15 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hyatt Centric Center City Philadelphia

Everyone (6) Couples (1) Family (8)
5 out of 5
Hyatt Centric City PA was one of the best hotels we ever stayed. We love the helpful staff, the safety of the elevator, we loved our corner suite, the central location walking distance to everything Philly (except need a ride to south Philly but rental car and train nearby and easy for the hotel to get a cab in just 5 min for a ride back to airport. The check in was easy & the mistaken charge at check-out was quickly resolved. The desk staff during the weekend day & night was so nice, helpful and friendly especially Marlana and Patrick. We took advantage of the rec's for the restaurants all around the hotel which were so good except the pizza place directly across was not good, all the other suggestions were spot on. The cleaning staff were so helpful when we needed something for the room. Patchwork restaurant in the hotel breakfast was so good. We loved our stay.

Posted by on Aug 7, 2023

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Comment from Hotel Management

Aug 8, 2023 by Noelle

Thank you for the feedback!

5 out of 5
The staff was all very nice. I was pleased that we were able to check in a lot earlier. It gave us a chance to relax since it was a overnight flight. The only thing I didn’t not like was in the room there wasn’t a door to the shower area.

Posted by , from KANEOHE on Apr 14, 2022

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Comment from Hotel Management

Apr 14, 2022 by Hotel Management

Thank you for your feedback! We look forward to welcoming you back soon.

5 out of 5
Don't care for the layout of the bathroom. there is no door that separates the shower and sink from the room.

Posted by on Mar 21, 2022

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Comment from Hotel Management

Mar 22, 2022 by Natalie

Thanks for staying with us, we appreciate your feedback!

5 out of 5
New, warm (not chilly like many hotels), friendly courteous staff, good location

Posted by , from HERSHEY on Mar 14, 2022

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Comment from Hotel Management

Mar 20, 2022 by Hotel Management

Thank you for the great review, we are so happy you enjoyed your stay with us.

5 out of 5
Very comfortable room with nice crisp sheets. Excellent location. I only wish I had known that the marathon course was so close; I would have gotten out earlier to cheer!

Posted by , from ITHACA on Nov 21, 2021

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Comment from Hotel Management

Nov 22, 2021 by Natalie

Thank you for choosing to stay with us, we appreciate your feedback!

3 out of 5
The rooms were clean and contemporary. We had a terrible experience parking - the hotel garage was full. We booked this hotel especially due to the advertised "on site valet parking" They gave us a list of other garages all of which were also filled. After 2 hours of driving around we found a garage with a spot. Called the front desk and were told they would reimburse our parking if we brought the receipt. The next morning we brought the receipt only to be told that they could not help us at that time. I asked for a manager to call me but I did not receive a call.

Posted by on Nov 8, 2021

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Comment from Hotel Management

Nov 8, 2021 by Natalie

Thank you for choosing to stay with us, I apologize for the parking situation, as sometimes our garage and surrounding garages fill up rather quickly. We appreciate your feed back.

4 out of 5

Posted by on Sep 13, 2021

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2 out of 5
I felt safe. However, the area is run down and dirty.

Posted by on Sep 6, 2021

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Comment from Hotel Management

Sep 7, 2021 by Natalie

Thanks for staying with us, we appreciate your feedback!

5 out of 5
the room is very spacious and clean. But its cups are of bad quality.

Posted by on Aug 14, 2021

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Comment from Hotel Management

Aug 15, 2021 by Hotel Management

Thank you for your feedback!

5 out of 5

Posted by on Jul 18, 2021

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About the Hyatt Centric Center City Philadelphia

Location 1620 Chancellor St, Philadelphia, PA 19107

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 5342 square feet (496 square meters) and includes conference space. The business-friendly Hyatt Centric Center City Philadelphia also features a 24-hour fitness center, concierge services, and dry cleaning/laundry services. Parking is available for a fee. This 4-star Philadelphia hotel is smoke free.

  • 332 guestrooms or units
  • 13 levels
  • 5342 sq ft of conference space
  • 496 sq m of conference space
  • Built in 2020
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front-desk safe
  • Concierge
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Train station: 30th St Station (2.2 km / 1.3 mi)
  • Metro station: 15th-16th & Locust Station (0.2 km / 0.1 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Hyatt Centric Center City Philadelphia offers 332 accommodations with MP3 docking stations and safes. Each accommodation is individually furnished and decorated. 60-inch flat-screen televisions come with satellite channels and pay movies. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

  • MP3 dock
  • Flat-screen television
  • Satellite channels
  • Movies for purchase
  • Coffee maker
  • Hypo-allergenic bedding
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (on request)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Wardrobe or closet
  • Toothbrush and toothpaste available

Food & Drink

For a fee, guests can enjoy to-go breakfast daily from 6:00 AM to noon.

Hyatt Centric Center City Philadelphia has a restaurant on site.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

  • Health or beauty spa nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Braille or raised signage
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 100 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Carbon monoxide detector
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Parking height restrictions apply
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 75 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 4.00–25.00 per person
  • Valet parking fee: USD 65.12 per night (in/out privileges)
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hyatt Centric Center City Philadelphia Hotel
  • Hyatt Centric Center City Philadelphia Philadelphia
  • Hyatt Centric Center City Philadelphia Hotel Philadelphia

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.