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4.4 out of 5

"It was quick & instructions were clear. I believe the receptionist was wearing gloves , so I could presume not sanitizingjis hands in between customer ... " More

By a verified traveler on Sun 04 Oct 2020

Hotel Description

4-star hotel near Rittenhouse Square

Central Philadelphia getaway

Within a 10-minute walk of this Center City hotel, you'll find Walnut Street and Rittenhouse Square. Mutter Museum and City Hall are also within half a mile (1 km).

Business services

A restaurant and a health club are featured at this hotel. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. Express check-out, a computer station, and dry cleaning are also on offer.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and coffee/tea makers, the 439 guestrooms also offer free WiFi and TVs with satellite channels. Free newspapers, free local calls, and hair dryers are also available.

Deluxe Room, 2 Queen Beds, Accessible, Bathtub (Mobility)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Room, 2 Queen Beds, Accessible (Hearing)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Club Level Petite Guestroom with Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Club Level Deluxe Guestroom with 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll In Shower)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Sonesta Philadelphia Rittenhouse Square ratings based on 35 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Sonesta Philadelphia Rittenhouse Square

Everyone (25) Couples (3) Family (7)
4 out of 5
It was quick & instructions were clear. I believe the receptionist was wearing gloves , so I could presume not sanitizingjis hands in between customers.

Posted by on Oct 4, 2020

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Comment from Hotel Management

Oct 5, 2020 by Steve

Thank you for choosing Sonesta Philadelphia Downtown Rittenhouse Square. We're glad you enjoyed a very good experience overall. Our front desk staff indeed uses personal protective equipment, including gloves, while working with our guests. I assure you we do discard our gloves in favor of new gloves on a regular basis, as our goal is to protect not just our valued guests, but our cherished associates as well. We hope you will plan to visit us again soon in Center City Philly!

5 out of 5

Posted by on Feb 16, 2020

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Comment from Hotel Management

Feb 17, 2020 by Steve

We appreciate the wonderful rating of your stay with us at Sonesta Philadelphia Rittenhouse Square, and we look forward to welcoming you back to our Center City hotel the next time your plans find you visiting Philly!

4 out of 5

Posted by on Dec 30, 2019

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Comment from Hotel Management

Dec 30, 2019 by Steve

Thank you for choosing Sonesta Philadelphia Downtown Rittenhouse Square. We're glad you experienced an enjoyable visit, and we look forward to hosting you again the next time you visit Philly!

5 out of 5
Nice lobby, and the Art Bar was great. Our room was comfortable and had everything we needed for a weekend trip.

Posted by on Oct 7, 2019

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Comment from Hotel Management

Oct 7, 2019 by Steve

We appreciate the stellar rating following your recent stay with us at Sonesta Downtown Rittenhouse Square! Thank you for sharing feedback about your stylish, comfortable guestroom, as well as the delicious food in Art Bar. We look forward to your next visit to our Center City hotel!

5 out of 5
The Sonesta was very clean. The ambience was beautiful. Staff was nice. Check in and out was easy.

Posted by on Sep 30, 2019

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Comment from Hotel Management

Sep 30, 2019 by Steve

Thank you for the wonderful feedback about your recent stay with us at Sonesta Philadelphia Downtown Rittenhouse Square! We appreciate the accolades for our friendly, helpful team, and we're glad that the great service added value to your experience. We look forward to your next stay at our Center City hotel!

5 out of 5
Nice location, friendly staff, very clean room. Nice bar also.

Posted by on Sep 29, 2019

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Comment from Hotel Management

Sep 29, 2019 by Steve

We're glad you enjoyed a great experience while staying with us recently at Sonesta Philadelphia Downtown Rittenhouse Square! We appreciate the accolades about our friendly, helpful team, as well as our ideal Center City location and our staff's attention to detail regarding cleanliness. We look forward to hosting you again the next time you visit Philly!

1 out of 5
Well it started at check in, I was assigned a room who was already preoccupied. Went up the the 19th floor and key card is not working, tried calling the front desk no one is picking up. Finally I was ready to head down the elevator when a cleaning staff saw me and offered to open the door so I can at least drop my suitcases in. That’s when we saw the room was already preoccupied by another guest. Myself and the staff member Went back downstairs to rectify the issue. They assigned me a different room which wasn’t occupied.

Posted by on Sep 15, 2019

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Comment from Hotel Management

Sep 16, 2019 by Steve

I apologize that we made such a serious error at the time of your check-in, and I trust that we quickly rectified the issue. This rarely happens, and I suspect that we mad keys for the wrong room, as opposed to actually checking you in to an occupied room in our system. Your review does not touch on the other aspects of your stay, but I trust that once our initial error was corrected, the remainder of your experience was far better. I hope you will plan to give us a chance to deliver a far better experience the next time you visit Center City Philly!

5 out of 5
The location was so close to anything you need restaurants, shops, sightseeing and you could see the city hall from the front entrance of the hotel. The staff was so helpful and friendly. Would definitely go back to this hotel.

Posted by , from Shelbyville, TN on Sep 3, 2019

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Comment from Hotel Management

Sep 3, 2019 by Steve

Anayely, we appreciate the great rating and wonderful comments about your great stay with us at Sonesta Philadelphia Downtown Rittenhouse Square! Our hotel indeed boasts an ideal Center City location, steps from so many places to dine, shop, and visit. I'm glad our friendly, helpful team took such great care of you! We look forward to your next stay with us in Philly!

5 out of 5

Posted by on Sep 2, 2019

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Comment from Hotel Management

Sep 3, 2019 by Steve

Thank you for the excellent rating of your stay with us at Sonesta Philadelphia Downtown Rittenhouse Square! We're glad you enjoyed a wonderful experience as our guest, and we can't wait to host you again soon for another great visit to Center City Philly!

5 out of 5
Rooms were very clean and well-kept. The staff was very friendly and helpful. It be better if there were two bellmen on duty, not just one.

Posted by on Sep 1, 2019

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Comment from Hotel Management

Sep 1, 2019 by Steve

We're glad you enjoyed your stay with us at Sonesta Philadelphia Downtown Rittenhouse Square, thanks to our friendly, helpful team! We obsess about cleanliness, and we appreciate your observations about the staff's efforts in that regard. I apologize that you experience a delay in waiting for assistance from a bellperson; there are busy times where we staff 2-3 bellpersons. We look forward to hosting you again the next time you return to Center City Philly!

About the Sonesta Philadelphia Rittenhouse Square

Location 1800 Market St, Philadelphia, PA 19103

Renovations + Closures

The following facilities or services will be unavailable from May 21 2020 to December 31 2020 (dates subject to change):

  • Bar/Lounge(s)
  • Dining venue(s)

Property Features

There's a restaurant on site. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Event space at this hotel measures 16000 square feet (1486 square meters) and includes conference space. A health club, multilingual staff, and concierge services are also featured at the business-friendly Sonesta Philadelphia Rittenhouse Square. For a fee, parking is available. This 4-star Philadelphia hotel is smoke free.

  • 439 guestrooms or units
  • 25 levels
  • 16000 sq ft of conference space
  • 1486 sq m of conference space
  • Dining venue
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: Philadelphia Intl. Airport (PHL) (16.9 km / 10.5 mi)
  • Train station: Philadelphia, PA (ZFV-30th Street Rail Station) (1.5 km / 0.9 mi)
  • Metro station: City Hall Station (0.5 km / 0.3 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Sonesta Philadelphia Rittenhouse Square offers 439 accommodations with safes and complimentary newspapers. Televisions come with premium satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply).

  • Television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Shower
  • Cribs (free)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to noon.

Sonesta Philadelphia Rittenhouse Square has a restaurant on site.

Nearby Activities

Recreational amenities at the hotel include a health club.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property will place an authorization for the first night's room and tax charge after 4 PM the day prior to the check-in date for any bookings where payment for the stay will be made on site instead of at the time of booking.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast.The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Credit card pre-authorization
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250.00 per accommodation, per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 8 and USD 20 for adults, USD 5 and USD 15 for children (approximately)
  • Valet parking fee: USD 51 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Philadelphia Sonesta Hotel
  • Sonesta Philadelphia Rittenhouse Square Hotel
  • Sonesta Philadelphia Rittenhouse Square Philadelphia
  • Sonesta Philadelphia Rittenhouse Square Hotel Philadelphia
  • Sonesta Philadelphia
  • Sonesta Philadelphia Downtown Hotel

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.