City center retreat
Within a 15-minute walk of this Center City hotel, you'll find Rittenhouse Square and Kimmel Center for the Performing Arts. Also, Franklin Institute Science Museum is within half a mile (1 km) and Reading Terminal Market is within 2 miles (3 km).
This hotel features a restaurant, a gym, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, express check-out, and valet parking. Self parking, WiFi in public areas, and a computer station are also offered.
Comfy beds, WiFi
Boasting comforts like pillowtop beds and premium bedding, the 294 guestrooms also offer 24-hour room service and flat-screen TVs with first-run movies. WiFi, wired Internet, and rainfall showerheads are also available.
Oct 10, 2021 by K.Ware
Carla, our apologies for this matter. Thanks for the feedback and for bringing this matter to our attention . Safety and well being is a priority of ours We will address our team members in regards to wearing personal protective equipment.
Sep 21, 2021 by K. Ware
Valerie, Thanks for your feedback. I apologize for your rest being interrupted due to slamming doors. We will alert the appropriate managers to ensure that this does not negatively impact stays in the future. Once again our apologies and we hope this will not deter you from staying with us whenever your travels bring you back to Philadelphia
Sep 16, 2021 by K. Ware
Theresa, We apologize that you stay didn't go according to plan. we hope to do better whenever your travels bring you back to Philadelphia
Jul 21, 2021 by Hotel Manager
Wonderful, visit again soon!
Jul 25, 2021 by K.Ware
Thanks for the perfect score!
Jan 27, 2021 by K. Ware
Roxanne, Thanks for the great review we hope to see you again when your travels bring you back to Philadelphia
Feb 8, 2021 by Hotel Manager
Thank you for the 5 out of 5 review!
Sep 21, 2020 by Juan Carlos
Hello Sheila, we truly apologize for all the inconveniences encountered during your stay. Your feedback is extremely valuable and we truly appreciated, hopefully you will give the Westin Philadelphia another chance in the near future
Aug 15, 2020 by K.Ware
Good day Morgan thanks for your feedback. Would you mind sharing with me what went awry during your visit?
There's a restaurant on site. You can enjoy a drink at the bar/lounge. There's an onsite 24-hour business center. A computer station is on site, and both WiFi and wired Internet are available in public spaces for a fee. Event space at this hotel measures 16600 square feet (1542 square meters) and includes a conference center. A fitness center, tour/ticket assistance, and multilingual staff are also featured at the business-friendly The Westin Philadelphia. For a fee, parking is available. This 4-star Philadelphia hotel is smoke free.
Available in all rooms: WiFi (surcharge) , Wired internet access (surcharge)
Available in some public areas: WiFi (surcharge) , Wired internet access - surcharge
Self parking (surcharge) , Valet parking (surcharge)
The Westin Philadelphia offers 294 accommodations with video-game consoles and safes. Pillowtop beds feature down comforters and premium bedding. 55-inch flat-screen televisions come with first-run movies and pay movies. Bathrooms include shower/tub combinations with rainfall showerheads, and designer toiletries. In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves, refrigerators, and hypo-allergenic bedding can be requested.
For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 11:00 AM.
Winthorpe and Valentine - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Late night fare is available from 24-hour room service.
Recreational amenities at the hotel include a fitness center.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott). This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global) and SafeStay (AHLA - USA).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.