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 Philadelphia •1 Room
 Philadelphia • 1 Room
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The Westin Philadelphia

4-star property
99 S 17th St, Philadelphia, PA 1-855-201-7819
4.0 out of 5
Very good!
See all 21 travelocity Reviews

"Everything was excellent. The only problem I had was that there were no directions on how to turn the lights on and off (especially the lights behind ... " More

By a verified traveler on Sun 17 Mar 2024

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Hotel Description

4-star hotel near Liberty Place, connected to a shopping center

City center retreat

You'll be steps from Liberty Place and within a 10-minute walk of Rittenhouse Square with a stay at this Center City hotel. Kimmel Center for the Performing Arts and Reading Terminal Market are also within half a mile (1 km).

Renovated in 2023

This hotel features a restaurant, a gym, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, express check-out, and valet parking. Self parking, WiFi in public areas, and a computer station are also offered.

Traditional Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 3 Max
$212* Per night/room May 5 - May 6

Traditional Room, 1 King Bed (Mobility Accessible, Tub)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Traditional Room, 2 Queen Beds (Mobility Accessible, Tub)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Traditional Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Executive Suite, 1 Bedroom (Mobility Accessible, Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 4 Max

The Westin Philadelphia ratings based on 21 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Westin Philadelphia

Everyone (10) Couples (1) Family (4)
5 out of 5
Everything was excellent. The only problem I had was that there were no directions on how to turn the lights on and off (especially the lights behind the beds) and there were no directions on how to adjust the thermostat. The room was very warm. Somehow, after pushing several buttons several times, I got cool air blowing during the night. All staff were very friendly and helpful. Congratulations for a job well done.

Posted by on Mar 17, 2024

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4 out of 5

Posted by on Feb 26, 2024

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3 out of 5
Parking is terrible Stopped able at the sink doesn’t work

Posted by on Feb 18, 2024

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5 out of 5
Lovely staff. Very helpful.

Posted by , from NEW PALTZ on May 14, 2023

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Comment from Hotel Management

May 23, 2023 by Rachel

Thank you for sharing your feedback!

5 out of 5
Maintenance staff were not wearing masks - I encountered them twice in elevators - they put them On but we’re obviously not wearing them around the hotel when not in front of guests

Posted by on Oct 10, 2021

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Comment from Hotel Management

Oct 10, 2021 by K.Ware

Carla, our apologies for this matter. Thanks for the feedback and for bringing this matter to our attention . Safety and well being is a priority of ours We will address our team members in regards to wearing personal protective equipment.

3 out of 5
The cleaning staff BOTH mornings was very inconsiderate! Starting at about 8:15/8:30am they were having loud conversations in the hall (right outside our door in fact) and when, I can only assume, was cleaning the rooms all around us - would let the door SLAM continuously! That went on for over an hour! It was the weekend! People get to sleep in a little when in a hotel. I couldn’t believe they would be so unaware of the rooms they KNEW people were in and not make any effort to NOT SLAM DOORS time after time!

Posted by on Sep 21, 2021

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Comment from Hotel Management

Sep 21, 2021 by K. Ware

Valerie, Thanks for your feedback. I apologize for your rest being interrupted due to slamming doors. We will alert the appropriate managers to ensure that this does not negatively impact stays in the future. Once again our apologies and we hope this will not deter you from staying with us whenever your travels bring you back to Philadelphia

1 out of 5
We weren’t able to check in

Posted by on Aug 22, 2021

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Comment from Hotel Management

Sep 16, 2021 by K. Ware

Theresa, We apologize that you stay didn't go according to plan. we hope to do better whenever your travels bring you back to Philadelphia

5 out of 5
Everything was great!

Posted by on Jul 18, 2021

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Comment from Hotel Management

Jul 21, 2021 by Hotel Manager

Wonderful, visit again soon!

5 out of 5

Posted by on Jul 11, 2021

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Comment from Hotel Management

Jul 25, 2021 by K.Ware

Thanks for the perfect score!

5 out of 5

Posted by on Jun 30, 2021

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About the The Westin Philadelphia

Location 99 S 17th St, Philadelphia, PA 19103

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. A 24-hour business center and meeting rooms are available. A computer station is on site, and both WiFi and wired Internet are available in public spaces for a fee. Event space at this hotel measures 16600 square feet (1542 square meters) and includes a conference center. A fitness center, multilingual staff, and dry cleaning/laundry services are also featured at the business-friendly The Westin Philadelphia. For a fee, parking is available. A complete renovation of The Westin Philadelphia was completed in April 2023. This 4-star Philadelphia hotel is smoke free.

  • 294 guestrooms or units
  • 15 levels
  • Meeting rooms
  • 16600 sq ft of conference space
  • 1542 sq m of conference space
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Refrigerator (on request)
  • Microwave (on request)
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired internet access (surcharge)

Available in some public areas: WiFi (surcharge) , Wired internet access - surcharge

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Train station: Philadelphia, PA (ZFV-30th Street Rail Station) (1.7 km / 1.1 mi)
  • Metro station: 19th St Station (0.4 km / 0.2 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

The Westin Philadelphia offers 294 accommodations with video-game consoles and safes. Pillowtop beds feature down comforters and premium bedding. 55-inch flat-screen televisions come with first-run movies and pay movies. Bathrooms include shower/tub combinations with rainfall showerheads, and designer toiletries. In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves, refrigerators, and hypo-allergenic bedding can be requested. Renovation of all guestrooms was completed in April 2023.

  • Pillowtop beds
  • In-room dining (24 hours)
  • Flat-screen television
  • Premium channels
  • First-run movies
  • Movies for purchase
  • Refrigerator available
  • Microwave available
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Shower and tub combination
  • Rainfall showerhead
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Gaming console
  • Hair dryer available
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or closet
  • Desk chair

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 11:00 AM.

Lea Restaurant & Bar - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Late night fare is available from 24-hour room service.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per stay.
  • Free cribs (infant beds)!

Pet Policy

  • Pets are welcome
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system, and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Staffed front desk
  • Carbon monoxide detector
  • LGBTQ friendly
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Contactless food service / room service is available
  • Reservation might be required for some facilities onsite
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Children stay free - maximum age 18
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Number of children who can stay free - 2
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 15–30 per person
  • Fee for in-room wireless internet: USD 14.95 per day (rates may vary)
  • Fee for in-room wired internet: USD 14.95 per day (rates may vary)
  • Fee for wireless internet in public areas: USD 14.95 per day (rates may vary)
  • Fee for wired internet in public areas: USD 14.95 per day (rates may vary)
  • Self parking fee: USD 65 per day
  • Covered valet parking fee: USD 65 per day (in/out privileges)
  • Rollaway bed fee: USD 25.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Philadelphia Westin
  • Westin Hotel Philadelphia
  • Westin Philadelphia
  • Westin Philadelphia Hotel
  • The Westin Philadelphia Hotel
  • The Westin Philadelphia Philadelphia
  • The Westin Philadelphia Hotel Philadelphia

You should know

  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.