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"Let start with the bad. I have always paid cash for my stays get there and was told no cash had to pay with credit card or no check in. So the other c ... " More
Center City stay
Within a 15-minute walk of this Center City hotel, you'll find Rittenhouse Square and Kimmel Center for the Performing Arts. Reading Terminal Market and Franklin Institute Science Museum are also within 2 miles (3 km).
Business services
This hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, express check-out, and valet parking. Self parking, WiFi in public areas, and a computer station are also offered.
Comfy beds, WiFi
Boasting comforts like pillowtop beds and premium bedding, the 294 guestrooms also offer 24-hour room service and flat-screen TVs with first-run movies. WiFi, wired Internet, and minibars are also available.
Nov 24, 2019 by K. Ware
Thanks for the 5 out of 5 rating!
Oct 5, 2019 by K. Ware
Thank you for your feedback we hope to host you again soon
Jul 7, 2019 by K. Ware
Thanks for choosing the Westin Philadelphia we hope that we are your choice hotel when your travels take you to Philadelphia!
May 3, 2019 by K. Ware
Thanks for your feedback, Our apologies for the authorization hold on your credit card. I am happy to hear that your billing opportunity was resolved. I believe I spoke with you on the phone , I placed the call on hold to research this matter however the phone was disconnected after a few moments on hold. I believe Anthony The assistant Front Office Manager spoke with company you booked your reservation with to resolve this matter. Once again we apologize for this inconvenience
Feb 5, 2019 by Hotel Manager
Dear Anonymous, Thank you for taking the time to share feedback regarding your visit. Its nice to see that you enjoyed our location and found our staff to be most helpful. We look forward to your next visit with us. Kind Regards, Matt
Jan 1, 2019 by K. Ware
We appreciate the time you took to give us your feedback. We hope to host you again whenever your travels bring you back to Philadelphia
Jul 31, 2018 by Karim
I am glad we turned your stay around after your arrival experience. We appreciate your feedback and thanks for staying with us!
Mar 14, 2018 by Matt Nelson - Hotel Manager
Dear Anonymous reviewer, Thank you for the positive rating. We are glad you enjoyed and hope you will visit again soon. Best Regards, Matt
There's a restaurant on site. You can enjoy a drink at the bar/lounge. You'll find a 24-hour business center on site. A computer station is on site, and both WiFi and wired Internet are available in public spaces for a fee. Event space at this hotel measures 16600 square feet (1542 square meters) and includes a conference center. A 24-hour fitness center, tour/ticket assistance, and multilingual staff are also featured at the business-friendly The Westin Philadelphia. For a fee, parking is available. This 4-star Philadelphia hotel is smoke free.
Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)
Available in some public areas: WiFi (surcharge) , Wired Internet access - surcharge
Self parking (surcharge) , Valet parking (surcharge)
The Westin Philadelphia offers 294 air-conditioned accommodations with minibars and video-game consoles. Pillowtop beds feature down comforters and premium bedding. 55-inch flat-screen televisions come with first-run movies and pay movies. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, designer toiletries, and hair dryers. This Philadelphia hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and coffee/tea makers. Microwaves, refrigerators, and hypo-allergenic bedding can be requested. Housekeeping is provided daily.
Guests can enjoy cooked-to-order breakfast for a fee.
Winthorpe and Valentine - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Late night fare is available from 24-hour room service.
Recreational amenities at the hotel include a 24-hour fitness center.
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.