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4.3 out of 5
Excellent!
See all 23 travelocity Reviews

"Very comfortable and clean. The continental breakfast was great, there was a lot to choose from. " More

By a verified traveler on Sun 19 Jun 2022

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Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$140* Per night/room Sep 27 - Sep 28

Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible (Hearing)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Accessible (Hearing)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Hampton Inn by Hilton New Paltz ratings based on 23 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hampton Inn by Hilton New Paltz

Everyone (13) Couples (4) Family (8)
2 out of 5
Check in very slow. Only one person was available to check in several guests and the process was extremely slow

Posted by on Aug 26, 2023

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Comment from Hotel Management

Aug 30, 2023 by Customer Care Team

Hi Syed, thank you for sharing your feedback about your recent stay at Hampton Inn New Paltz. I'm truly sorry for the inconvenience you faced during check-in. Your valuable input helps us improve our service. We're committed to ensuring a smoother experience in the future. We hope to have the pleasure of welcoming you back for a more seamless visit.Best,Guest Experience TeamHampton Inn by Hilton New Paltz

2 out of 5

Posted by on Aug 20, 2023

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Comment from Hotel Management

Sep 14, 2023 by Customer Care Team

Dear guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team

4 out of 5

Posted by on Feb 22, 2023

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Comment from Hotel Management

Mar 15, 2023 by Shelly

Thank you for staying with us!

5 out of 5

Posted by on Jan 21, 2023

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5 out of 5

Posted by on Dec 15, 2022

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5 out of 5

Posted by , from ATLANTA on Sep 30, 2022

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5 out of 5
Very comfortable and clean. The continental breakfast was great, there was a lot to choose from.

Posted by on Jun 19, 2022

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1 out of 5
Your web app bait and switched my reservation and then refused to return my payment. Used your service for years without a hiccup and then you screwed me over with your app bait and switch trick and will never use your service again and will report you to my bank and State of CT attorney general’s office for deceptive fraudulent practices. You should be ashamed of yourselves. Hope that 200 dollars was worth it to you to lose a loyal customer. Will tell everyone I can and post it where I can. You cannot take peoples money deceptively and not expect repercussions. I think that about sums up my satisfaction or more importantly lack thereof.

Posted by , from SEYMOOUR on Jun 3, 2022

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5 out of 5
The location was nice and close to the NYS Thruway. Made it easy for when we departed.

Posted by , from WEBSTER on May 18, 2022

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5 out of 5
Directions to the Inn were easy to follow and it was easy to find. The room was just fine, although the floor was cold. I have yet to find a hotel/motel that doesn't have cold floors. It was perfect for my overnight stay.

Posted by on May 7, 2022

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.