Aug 30, 2023 by Customer Care Team
Hi Syed, thank you for sharing your feedback about your recent stay at Hampton Inn New Paltz. I'm truly sorry for the inconvenience you faced during check-in. Your valuable input helps us improve our service. We're committed to ensuring a smoother experience in the future. We hope to have the pleasure of welcoming you back for a more seamless visit.Best,Guest Experience TeamHampton Inn by Hilton New Paltz
Sep 14, 2023 by Customer Care Team
Dear guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team
Mar 15, 2023 by Shelly
Thank you for staying with us!