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4.0 out of 5

"Beautiful place. Clean. Jairo, our butler made our trip easy, took care of everything. " More

By a verified traveler on Fri 12 Nov 2021

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Hotel Description

4.5-star luxury property near Los Corales Beach, connected to a shopping center

Beachfront retreat

You'll find Los Corales Beach and Cocotal Golf and Country Club within a 15-minute walk of this Punta Cana property. Bavaro Beach and Cortecito Beach are also within 3 miles (5 km).

All-inclusive

This all-inclusive property features a private beach, a golf course, and an attached winery. Enjoy beachfront dining and relax with free beach cabanas and sun loungers. There's fun for all ages with a free kid's club and a children's pool, and barbecue grills are available on site.

Junior Suite Garden View Adults Only

Bed Count 1 King Bed Maximum Occupancy 3 Max
$379* Per night/room Dec 19 - Dec 20

Junior Suite Deluxe

Bed Count 1 King Bed Maximum Occupancy 4 Max

Two Bedroom Master Suite

Bed Count 1 King Bed Maximum Occupancy 7 Max

The Reserve Presidential Suite Ocean Front

Bed Count 1 Full Bed Maximum Occupancy 3 Max

The Reserve Suite Ocean Front

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Nikte 2Bedroom Master Loft Suite

Bed Count 1 Full Bed Maximum Occupancy 6 Max

Paradisus Palma Real Golf & Spa Resort All Inclusive ratings based on 28 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Paradisus Palma Real Golf & Spa Resort All Inclusive

Everyone (15) Couples (6) Family (4)
1 out of 5
again the airline cancelled our flights 12 hours before departure to punta cana. Unfortunately we were unable to find another flight in such short notice. So the vacation that we wanted to take we could not. The cherry on top of this horrible experience is the hotel not refunding our money for a stay that we were not able to attend. We keep getting emails of how we liked our stay, they did not even know we were not there!!!!! I have contacted the hotel and Travelocity yet to get a refund for over 3 thousand dollars. Do not stay here

Posted by on May 29, 2022

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Comment from Hotel Management

Jun 13, 2022 by Guest Service Center Management

Dear Jayne, Allow us to extend a warm thank you for choosing us as the destination for your vacations; additionally, for taking the time to reach out regarding your experience. At Meliá, we value all the observations from our guests infinitely since they encourage us to maintain the spirit of hospitality that we proudly always show. We always want our guests to take away memorable experiences, whether experiencing the culture or interacting with our employees, who are the heart of our organization. Melia Resorts' brand promise is; to create travel experiences where guests can immerse themselves in the destination's authentic culture while delivering a high-quality service. We are sincerely saddened to learn that your current opinion differs from the expected. We lament if, due to specific circumstances, it was not possible to maintain the promise made to an extent. Please accept our sincere apologies if there was any misimpression of our services. We sincerely regret what happened with your airline and the impact it has had on the perception of our brand. After carefully reviewing our records and communicating again with our operational team, we confirmed that we received the reimbursement request from the agency. The process applied was reported to the agency. In this regard, we kindly ask you to contact your travel agent in order to obtain any information you may need. We sincerely apologize for any inconvenience this may have caused. We would love to have another opportunity to host you at Paradisus Palma Real to regain your faith in our brand. Kind Regards, Guest Service Center Management.

5 out of 5

Posted by on Jan 2, 2022

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5 out of 5
Beautiful place. Clean. Jairo, our butler made our trip easy, took care of everything.

Posted by , from POUGHQUAG on Nov 12, 2021

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Comment from Hotel Management

Nov 13, 2021 by Guest Service Center Management

Dear Vera, Thank you very much for choosing us as your vacation destination. We are delighted to notice that you had a great time at Paradisus Palma Real and embraced the exceptional service received from Jairo, to whom we will pass on your words. We are looking forward to welcoming you back soon. Kind regards,

5 out of 5
This was a FABULOUS hotel!! The staff was amazing! Pedro and Wanda are the best bartenders on the island. This was our first trip post covid and their procedures made us feel so safe! Pool was gorgeous, loved the food! Highly recommend!

Posted by on Jul 20, 2021

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Comment from Hotel Management

Jul 20, 2021 by Guest Service Center Management

Dear Guest, Thank you very much for choosing us as your destination for your trip to Punta Cana. We are glad to know that you enjoyed your stay, our facilities, and the attentive service received from Pedro and Wanda. We appreciate your recommendation and are looking forward to welcoming you back soon. Kind regards

2 out of 5
Very disappointed of this place, the beach was full of seaweed, service was bad. People are very rude hard to find nice people. It was our first time in Punta Cana, not happy at all.

Posted by on Jun 7, 2021

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Comment from Hotel Management

Jun 10, 2021 by Guest Service Center Management

Dear Guest, First of all, we would like to thank you for choosing us as your vacation destination. However, please accept our apologies for the situations you experienced with the service provided by our staff. We strive to provide an excellent vacation to all our guests, and we are concerned that we have not met your expectations. Our resort has always been known for excellent customer service, and we can assure you that it is not our standard. Regarding the presence of algae, unfortunately, this natural phenomenon affects all the beaches of the Caribbean and we have put in place a daily cleaning system to minimize its impact. In this regard, we will follow up on your remarks about the beach, and strengthen our daily cleaning procedures. We hope to get the chance to welcome you back again, to redeem your current experience. Kind regards,

5 out of 5
We were upgraded to Melia Grand Reserve it was excellent

Posted by on Mar 23, 2021

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Comment from Hotel Management

Mar 25, 2021 by Guest Service Center Management

Dear Guest, We are glad to notice that you enjoyed yor stay at our sister hotel and appreciate that you shared your experience. We are looking forward to welcoming you back soon. Kind regards,

5 out of 5

Posted by on Feb 22, 2020

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Comment from Hotel Management

Feb 24, 2020 by Guest Service Center Management

Dear Guest, Thank you very much for staying at Paradisus by Melia Palma Real. We're glad that you enjoyed your stay and are looking forward to receive you soon again. Kind regards,

3 out of 5
Nice place but worn out! Lots of things didn’t work In our 1 bedroom unit - Neither TV & multiple lights. There was no microwave and no plates or utensils in kitchen. Disappointing.

Posted by on Jan 8, 2020

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Comment from Hotel Management

Jan 8, 2020 by Guest Service Center Management

Dear Guest, Thank you for your honest feedback. We hope you spent despite of that a pleasant time at our resort. We are sorry to hear that your room has not met your expectations, for which we reiterate our excuses and assure you that we will share your comments with the departments in charge to ensure the proper maintenance and care of our rooms. We sincerely hope that the circumstances above mentioned do not deprive us of the pleasure of welcoming you again in a future occasion. Sincerely,

5 out of 5
Excellence in service outstanding restaurants awesome staff.

Posted by on Nov 23, 2019

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Comment from Hotel Management

Nov 27, 2019 by Guest Service Center Management

Dear Guest, Thank you very much for your review. We love to know that you spend a great time at our resort, enjoying a good service and excellent restaurants. We look forward to welcome you back soon. Warm regards

1 out of 5
Property is VERY clean. However, we waited over 1.5 hours after check-in for our rooms to be ready. Very commercialized, staff did not seem to care to give a personalized experience.

Posted by on Nov 13, 2019

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Comment from Hotel Management

Nov 17, 2019 by Guest Service Center Management

Dear Guest, Thanks for your feedback and the time you invested to share your experience with us. Furthermore, your words regarding our team surprise us, since they are known for their kind and friendly attitude. Rest assured, we will share your remarks with all the departments involved. Hopefully, we will have another opportunity to welcome you and offer you an unforgettable experience. Warm Regards

About the Paradisus Palma Real Golf & Spa Resort All Inclusive

Location Playa de Bávaro, Punta Cana, La Altagracia 23000

All-inclusive Details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • In-room minibar (all beverages included)
  • Dining availability limited at one or more venues

Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.

Water activities

  • Kayaking
  • Rowing/canoeing
  • Sailing
  • Surfing/body boarding

Land activities
  • Fitness facilities
  • Soccer
  • Tennis
  • Volleyball
  • Kids club
  • Access to 27-hole golf course
  • 1 round of golf during stay for guests ages 18 years old and older
  • Golf green fees
  • Transportation to golf course

Lessons/classes/games
  • Aerobics
  • Bartending
  • Cooking
  • Dancing
  • Pilates
  • Water fitness
  • Yoga

Entertainment

  • Onsite entertainment and activities
  • Access to onsite nightclubs
  • Onsite live performances
  • Theme parties

Not included

  • Use of golf cart
  • Use of golf equipment
  • Motorized water sports
  • Scuba-diving certification
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Snorkeling excursions
  • Tennis lessons
  • Tennis racquets
  • Room service
  • Childcare
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours
  • Transportation to offsite activities

  • Access to onsite nightclubs included
  • Childcare not included
  • Scuba diving excursions not included
  • Snorkeling excursions not included
  • Scuba diving certification not included
  • Motorized water sports not included
  • Use of golf equipment not included
  • Use of golf cart not included
  • Spa/beauty facilities and services not included
  • Activities/services from independent operators not included
  • Transportation to offsite activities not included
  • Offsite tours not included
  • Gratuities included
  • Additional gratuities accepted
  • All meals included
  • One or more venues limit dining availability
  • Surcharge for bottled wine
  • Minibar (all beverages included)
  • All onsite activities, and facilities and equipment included
  • All non-motorized water sports included
  • Kayaking included
  • Rowing/canoeing included
  • Sailing included
  • Surfing/bodyboarding included
  • Taxes included
  • Buffet-style meals included
  • A la carte dining included
  • Fitness facilities included
  • Golf - minimum age restriction 18
  • Tennis included
  • Water fitness classes/lessons included
  • Volleyball included
  • Soccer (football) included
  • All available beverages included
  • Golf included
  • Golf - number of holes 27
  • Golf - number of games per stay per guest included 1
  • Room service not included
  • Golf - green fees included
  • Scuba diving lessons not included
  • Golf - transportation to golf course included
  • Yoga classes/lessons included
  • Pilates classes/lessons included
  • Aerobics classes/lessons included
  • Tennis rackets not included
  • Dancing classes/lessons included
  • Tennis lessons not included
  • Onsite entertainment and activities included
  • Bartending classes/lessons included
  • Cooking classes/lessons included
  • Kids club included
  • Onsite live performances included
  • Theme parties included

Property Features

Paradisus Palma Real Golf & Spa Resort All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Step outside to unwind on the white sand beach. For a free ride to the surf and sand, catch the property's complimentary beach shuttle. Spend the day at the beach and work on your tan in the sun loungers (chaise longues) or kick back in the shade with complimentary cabanas and umbrellas. Summer fun is a breeze at Paradisus Palma Real Golf & Spa Resort All Inclusive, where you can play a round of golf at the golf course, cool off in one of the 11 outdoor swimming pools, and enjoy a treatment at the full-service spa. Free breakfast is available daily. There are 8 restaurants on site, as well as a snack bar/deli and a grocery/convenience store. You can enjoy a drink at one of the bars, which include 3 beach bars, 2 swim-up bars, and 11 bars/lounges. A computer station is on site and WiFi is free in public spaces. This Colonial property also offers an attached winery, a complimentary children's club, and a children's pool. A complete renovation of Paradisus Palma Real Golf & Spa Resort All Inclusive was completed in December 2022. Smoking is allowed in designated areas at this 4.5-star Punta Cana property.

  • 596 guestrooms or units
  • 3 levels
  • 8 dining venues
  • 3 bars on the beach
  • 3 bars by the pool
  • 2 swim-up bars
  • 11 bars or lounges
  • 31754 sq ft of conference space
  • 2950 sq m of conference space
  • Built in 2005
  • Buffet breakfast (free)
  • Winery on site
  • Nightclub
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Convenience store
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • On private beach
  • Number of outdoor pools - 11
  • Children's pool
  • Supervised childcare/activities (free)
  • Free WiFi
  • Outdoor tennis courts - 4
  • Children's club (free)
  • Free area shuttle
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Parking

Free parking nearby

Transport

  • Property shuttles: Free area shuttle, beach shuttle, and shopping center shuttle

Room Amenities

Paradisus Palma Real Golf & Spa Resort All Inclusive offers 596 air-conditioned accommodations, which are accessible via exterior corridors and feature free minibar items and laptop-compatible safes. Rooms open to furnished balconies. These individually furnished accommodations have separate sitting areas. Pillowtop beds feature premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with cable channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries. This Punta Cana property provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Additionally, rooms include espresso makers and complimentary bottled water. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Private balcony (furnished)
  • Separate bedroom
  • Sitting area
  • Pillowtop beds
  • Deep soaking tub
  • Stocked minibar (free)
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Espresso maker
  • Coffee maker
  • Luxury bedding
  • Pillow options
  • Separate shower and tub
  • Rainfall showerhead
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Childcare in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Connecting rooms available
  • Wheelchair accessible
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

Guests are served free buffet breakfast daily from 7:00 AM to 10:00 AM.

THE LUNCH BOX FAMILY KITC - This beachfront buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

MALVA (+18) - This buffet restaurant serves breakfast, lunch, and dinner. Open daily.

MASCALZONE - This restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open daily.

MINA - This restaurant specializes in Argentinean cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

BLUE AGAVE - This theme restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required. Open daily.

Late night fare is available from 24-hour room service.

Nearby Activities

Guests can play rounds at the 27-hole golf course and enjoy other recreation facilities including a private beach, 4 outdoor tennis courts, and a health club. 11 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Motor boating nearby
  • Canoe on site
  • Tennis lessons on site
  • Volleyball on site
  • Beach volleyball on site
  • Fishing nearby
  • Yoga classes/instruction on site
  • Beach yoga on site
  • Boat tours nearby
  • Fitness classes on site
  • Segway rental/tour nearby
  • Swimming nearby
  • Bicycle on site
  • Game drive nearby
  • Golf driving range on site
  • Safari nearby
  • Golf lessons on site
  • Golfing on site
  • Snorkeling nearby
  • Parasailing nearby
  • Kayaking on site
  • Windsurfing nearby
  • Ziplining nearby
  • Pilates classes on site
  • Playground on site
  • Racquetball/squash on site
  • Ecotours nearby
  • Sailing on site
  • Scuba diving on site
  • Surf lessons - nearby
  • Scooter/moped rentals nearby

Spa Services

Yhi Spa has 6 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

  • Number of treatment rooms 6
  • Outdoor treatment areas
  • Couples treatment rooms
  • Massages on beach
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Ayurvedic treatments
  • Sauna in spa
  • Spa tub in spa
  • Massages
  • Body treatments
  • Facial treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Steam room in spa
  • Minimum age to access spa is 18
  • Thai massage
  • Reflexology
  • Sports massage
  • Detoxification wrap

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)

This property uses a grey water recycling system and eco-friendly cleaning products

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Carte Blanche, debit cards, and cash. This property uses a grey water recycling system and eco-friendly cleaning products. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-out is available.

  • Grey water recycling system
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available through room service
  • Debit cards
  • No gap period between guest stays

Hotel Names

  • Paradisus Golf
  • Paradisus Palma Real All Inclusive
  • Paradisus Palma Real Golf
  • Paradisus Real
  • Paradisus Real Palma
  • Paradisus Palma Real Golf Resort All Inclusive Punta Cana
  • Paradisus Palma Real Golf Resort All Inclusive
  • Paradisus Palma Real Golf All Inclusive Punta Cana
  • Paradisus Palma Real Golf Spa Resort All Inclusive
  • Parasus Palma Real Inclusive
  • Paradisus Palma Real Golf & Spa Resort All Inclusive Punta Cana

You should know

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

This property has signed the UNESCO Sustainable Travel Pledge.

  • Travelife
  • EarthCheck
  • UNESCO sustainable tourism pledge
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.