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"Very nice and friendly. Thank you " More

By a verified traveler on Sun 15 Aug 2021

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Hotel Description

3.5-star resort near Win-River Casino

Cascade stay

With a stay at this Cascade resort, you'll be within half a mile (1 km) of Win-River Casino and 6 miles (10 km) of Mercy Medical Center Redding. Sundial Bridge is within 9 miles (15 km) and Bethel Church is within 12 miles (20 km).

Business services

This resort features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the free WiFi in public areas, express check-out, and airport shuttle. Free self parking, a coffee shop, and a snack bar/deli are also offered.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and coffee/tea makers, the 84 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Other amenities include premium bedding, free local calls, and hair dryers.

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
$128* Per night/room Jan 30 - Jan 31

Deluxe Mini Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Chairman Suite

Bed Count 1 King Bed Maximum Occupancy 6 Max

Deluxe Wide King Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Bay Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Win-River Resort & Casino ratings based on 17 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Win-River Resort & Casino

Everyone (11) Couples (5)
1 out of 5
I booked this specifically because they had a shuttle to the airport. Travelocity site said free shuttle 24hours a day. They had no shuttle. I had to do taxis running me about $40 a day I had not planned on.

Posted by on Sep 23, 2021

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Comment from Hotel Management

Sep 23, 2021 by Hotel Supervisor

Good afternoon, I apologize for the incorrect information on the booking engine you used. We were not aware they listed our property as having a 24 hour shuttle. We will correct this.

5 out of 5
Very nice and friendly. Thank you

Posted by on Aug 15, 2021

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Comment from Hotel Management

Aug 15, 2021 by Dyani

Thank you for choosing to stay with us. We appreciate the feedback.

5 out of 5
I enjoyed the whole stay, will be returning soon.

Posted by on Jul 7, 2021

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Comment from Hotel Management

Jul 11, 2021 by Dyani

Thank you for choosing to stay with us.

1 out of 5
Asked for a room as far from noise as possible due to traveling for medical reasons. Was given a room directly above casino entrance where a fight broke out involving numerous people. Security never responded. Had to go downstairs at 2:30 am for assistance. Requested a new room and or my money back so I could leave and find a more peaceful place to stay and was then moved to a room I originally requested. We ended up getting 3 1/2 hours sleep before having to head out on a 7 hour drive. So disappointed. We always stay at casino hotels because they typically are beautiful rooms and well patrolled by security. Although the rooms were beautiful, security was definitely slacking.

Posted by on Apr 4, 2021

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Comment from Hotel Management

Apr 5, 2021 by Dyani

We are sorry you did not get the rest you were seeking due to the disturbance. Our security team is very responsive to keep the peace as much as possible unfortunately some times it can be very busy for them. I do hope you had a safe trip to your next destination. We apologize your original request was not properly addressed from the beginning. Thank you for your feedback.

5 out of 5

Posted by on Mar 28, 2021

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Comment from Hotel Management

Apr 9, 2021 by Dyani

Thank you for choosing to stay with us!

5 out of 5

Posted by on Mar 5, 2021

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Comment from Hotel Management

Mar 19, 2021 by Lianna Vidrio

Thank you for choosing to stay with us at Win River Resort and Casino, we hope to see you again soon!

5 out of 5
I wish there would have been hotel parking only for guests to park closer to the hotel, that casino players weren’t allowed to park in.

Posted by , from Redding on Jan 5, 2021

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Comment from Hotel Management

Jan 6, 2021 by Seang, Hotel Supervisor

Thank you for taking the time to submit a review. I am glad that you've enjoyed your stay. We hope to see you again!

3 out of 5
Nothing was over exciting, room was not what I expected,

Posted by on Feb 15, 2020

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Comment from Hotel Management

Feb 16, 2020 by Dyani

We thank you for taking your time to give feedback and for staying with us.

1 out of 5
When we checked it they almost refused our reservation because they have a 5 day limit on stays. We had just drove 14 hours to get there and had no extra money to find another room. We had to beg and plead to have them allow us to stay. They treated us as if we did something wrong. It was not only insulting it was embarrassing. We needed to stay here for over a week because we came from Washington to help frame my parents their home. We will not be staying here again and I suggest the casino take time to manage their stay length and requirements through their vendors and not their customers who have no way of knowing.

Posted by on Jan 10, 2020

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Comment from Hotel Management

Jan 11, 2020 by Dyani

We apologize this was your experience on arrival with us. While we do have a per night stay limit we do take in consideration the guests circumstances and reason for extended stay. This was not handled in the best manner and we will address our staff.

5 out of 5

Posted by on Aug 8, 2019

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Comment from Hotel Management

Aug 9, 2019 by Dyani

Thank you for staying with us and taking the time for the feedback.

Property Features

There's a restaurant on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this resort measures 9688 square feet (900 square meters) and includes a conference center. An outdoor pool, tour/ticket assistance, and gift shops/newsstands are also featured at the business-friendly Win-River Resort & Casino. Self parking is free. Smoking is allowed in designated areas at this 3.5-star Redding resort.

  • 84 guestrooms or units
  • 3 levels
  • 9688 sq ft of conference space
  • 900 sq m of conference space
  • Deli
  • Conference center
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Tour and ticket information
  • Outdoor picnic space
  • Gift shop
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Redding Station (9.6 km / 6 mi)
  • Parking: Free self parking

Room Amenities

Win-River Resort & Casino offers 84 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Air conditioning
  • Connecting rooms available

Food & Drink

Seasons - Onsite restaurant. Guests can enjoy drinks at the bar.

Creekside Pub and Grill - This pub specializes in American cuisine and serves breakfast, lunch, and dinner. Happy hour is offered. Open 24 hours. Open daily.

Overtime Sports Bar - This sports bar specializes in American cuisine. Happy hour is offered. Open daily.

Nearby Activities

Recreational amenities at the resort include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

An adult age 18 or older must assume all liability for the booking.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

This property is managed by a professional host

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and JCB International. Cash is not accepted.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast, lunch, and dinner. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Car not required
  • Staff wears personal protective equipment
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250 per stay

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • Win-River
  • Win-River Casino
  • Win-River Casino Redding
  • Win-River Resort & Casino
  • Win-River Resort & Casino Redding
  • Win-River Resort Casino Redding
  • Win-River Resort Casino
  • Win River Resort Casino
  • Win River & Casino Redding
  • Win-River Resort & Casino Resort
  • Win-River Resort & Casino Redding
  • Win-River Resort & Casino Resort Redding

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.