"There were a couple springs popping into my back in The bed. The pillows were lumpy and square shaped. And there was no hot water at all. And th ... " More
Downtown Sacramento stay
Your stay at this Downtown Sacramento hotel places you within 2 miles (3 km) of Discovery Park and Golden 1 Center. Sacramento River Water Intake Structure and Sacramento River are also within half a mile (1 km).
Free perks
Free self parking is available and the hotel's front desk is staffed around-the-clock. Guests will appreciate free perks like continental breakfast and WiFi in public areas. A computer station and luggage storage are also provided.
Jun 23, 2023 by RR
Dear JeremyThank you for choosing Sure Stay and taking the time to share your feedback. We investigated your concerns and found your Visa Card charged for the stay
May 1, 2023 by RR
Dear ChristinaThank you for choosing to stay with us and sharing your concerns. The construction next door has damaged the pool and it is closed for maintenance. the cancellation policy is 24 hours. Please feel free to contact us at the hotel number for any assistance.
Apr 4, 2022 by General Manager
Thank you for your feedback
Mar 21, 2022 by Christina George - Gen Manager
Thank you for your review regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. SureStay Plus Hotel by Best Western Sacramento North also features an ATM and a television in a common area. Self parking is free. This Sacramento hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
SureStay Plus Hotel by Best Western Sacramento North offers 100 accommodations with coffee/tea makers and hair dryers. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries. This Sacramento hotel provides complimentary wireless Internet access. 42-inch flat-screen televisions come with satellite channels. Housekeeping is provided daily.
Guests are served free continental breakfast daily from 6 AM to 9 AM.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
An adult age 18 or older must assume all liability for the booking. Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.