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 Santa Cruz •1 Room
 Santa Cruz • 1 Room
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Motel Santa Cruz

2-star property
370 Ocean St, Santa Cruz, CA 1-855-201-7819
2.0 out of 5
See all 28 travelocity Reviews

"Location and outside were nice. Rooms not the best, didn’t have basic stuff like towels or soap but were pet friendly so that’s cool " More

By a verified traveler on Sun 08 Sep 2019

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Hotel Description

Motel near Santa Cruz Beach Boardwalk in Santa Cruz

Close to the beach

Within a 15-minute walk of this Westside Santa Cruz motel, you'll find Ocean Street and Santa Cruz Beach Boardwalk. Monterey Bay and Santa Cruz Wharf are also within 2 miles (3 km).

Restaurant

This motel doesn't skimp on freebies - guests receive free WiFi and free self parking. A restaurant and laundry facilities are also provided.

Free WiFi, flat-screen TVs

The 62 guestrooms offer flat-screen TVs with cable channels, along with free WiFi and phones.

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$88* Per night/room Jan 21 - Jan 22

Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Double Beds, Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Motel Santa Cruz ratings based on 28 Verified Reviews

Review Summary
2.0 out of 5 2.0 out of 5.0
Room cleanliness 2.0 out of 5.0
Service & staff 2.5 out of 5.0
Room comfort 2.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Motel Santa Cruz

Everyone (6) Couples (2) Family (1)
1 out of 5
I reserved a certain room and wheen we checked in room was nothing like pics or descriptions. No chairs no coffee pot broken bathroom no room all cramped i asked for open spaces double room for handicap with no smoking I got stuck on 3rd floor lil room no space no chairs broken n run down. No elevator poor stairs. The room iasked for they had given to someone else for more $. I have handicap son n on site no where does it say may change or substitute room with out notice. N no mention of no elevator. Pics are fakes i took new ones and the rooms r not clean it wasnt swept or mopped n bathroom dirty

Posted by on Jul 28, 2021

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2 out of 5
I wasn't happy about the $5.00 extra fee that iwas waiting for me when I checked in. After I paid everything online the front desk tells me I have to pay a service fee 🙃

Posted by on Apr 22, 2021

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2 out of 5
I have brought my family here before and i dont know why we came back. This place is party central. The walls are paper thin so you hear everything! The rooms are not clean, at all. Like not even the littlest effort. The best thing about this place is the nightly rate with how close you are to the boardwalk. I guess you guess what you pay for...

Posted by on Jan 17, 2021

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4 out of 5

Posted by on Jan 21, 2020

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4 out of 5

Posted by on Nov 10, 2019

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Comment from Hotel Management

Dec 29, 2019 by sam

Thank you for providing feedback. Your experience is important to us.

3 out of 5
Location and outside were nice. Rooms not the best, didn’t have basic stuff like towels or soap but were pet friendly so that’s cool

Posted by on Sep 8, 2019

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3 out of 5

Posted by on Jul 5, 2019

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1 out of 5

NEVER and I mean NEVER stay here!!

Pros: They only benefit was that we had someplace to stay for the time we were in Santa Cruz. But I have to say that there was not one thing that I liked.
Cons: Where do I start!! The prices first and foremost. It is way overpriced for what they provide or should I say DON'T provide.
Location: The location was fine. And, there were plenty of restaurants nearby and you could walk to the boardwalk.
If you can call this an experience. Our room was not at all what we expected. The TV had 25 channels (NO CABLE) and every channel (some worse than others) was fuzzy with lines going through it. There were no towels, hair dryer or toiletries in the room either. The fridge that was in the room was coming off its hinges. And, the topper, which we discovered on our last night there, was that our room opened without needing a key. This was the worst stay/experience I have ever had in Santa Cruz. Not only would I not recommend this place to anyone but I will say stay as far away from this Motel as possible. IT WAS HORRIBLE!!!

Posted by , from Stockton, CA on Feb 20, 2018

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2 out of 5

Very old hotel. Cleanly but poorly maintained

Cons: Maintenance and noise
From the time you enter you would notice that this is an old hotel that is poorly maintained. Stairs are not even and seem to be maintained by a handy man. Rooms have not isolation so you would hear everyone talking or coming in and our of the hall way Staff were pleasant. Bathroom and rest seem clean

Posted by , from Pleasanton, CA on Aug 14, 2016

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3 out of 5

OK, but for that money?

Pros: the Staff was nice.
Cons: It just need some more fixing up, and it looks like they're doing that.
Location: It was a short drive or a long walk from the boardwalk and beach.
The Place was OK, a little run down and a a few sketchy characters about, but hey, it's Santa Cruz; that just the way it is. But for the $200+ price tag I'd expect a little more.

Posted by on Jun 13, 2016

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About the Motel Santa Cruz

Location 370 Ocean St, Santa Cruz, CA 95060

Property Features

There's a restaurant on site. WiFi is free in public spaces. Free self parking is available. Smoking is allowed in designated areas at this Santa Cruz motel.

  • 1 building
  • 62 guestrooms or units
  • 3 levels
  • Self-service laundry
  • Front desk (limited hours)
  • Smoking in designated areas
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Motel Santa Cruz offers 62 accommodations with air conditioning. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access.

  • Flat-screen television
  • Cable channels
  • Shower and tub combination
  • Telephone
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

Motel Santa Cruz has a restaurant on site.

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Surfing/boogie boarding nearby
  • Kayaking nearby
  • Golfing nearby
  • Sailing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Upper floors accessible by stairs only
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 7:00 AM - midnight. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7:00 AM - midnight.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 25.00 per pet, per night

Policies

This property is managed by a professional host

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host.This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-out is available. This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service not has not been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Motel Santa Cruz
  • Santa Cruz Motel
  • Motel Santa Cruz Motel
  • Motel Santa Cruz Santa Cruz
  • Motel Santa Cruz Motel Santa Cruz
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.