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"Was upgraded at check in. Staff very courteous. Have stayed before but the room we stayed in this time seems to have been recently renovated, very nic ... " More

By a verified traveler on Sat 01 Jan 2022

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Hotel Description

Motel near Santa Cruz Beach Boardwalk in Santa Cruz

Close to the beach

Within a 10-minute walk of this Westside Santa Cruz motel, you'll find Santa Cruz Beach Boardwalk and Ocean Street. Monterey Bay and Santa Cruz Wharf are also within 2 miles (3 km).

Property Amenities

Free WiFi in public areas is available at this motel. Take advantage of the free self parking.

Free WiFi, LED TVs

The 25 guestrooms have LED TVs with cable channels and offer free WiFi and coffee/tea makers. Other amenities include free local calls, hair dryers, and ironing boards.

Basic Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$70* Per night/room Jan 17 - Jan 18

King & Queen Suite with Kitchenette, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Family Suite with 3 Queen Beds & Kitchenette, Non Smoking

Bed Count 3 Queen Beds Maximum Occupancy 6 Max

Standard Suite 2 Queen Beds, Non-Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Riverside Inn & Suites Santa Cruz ratings based on 35 Verified Reviews

Review Summary
3.2 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Riverside Inn & Suites Santa Cruz

Everyone (3) Couples (2) Family (1)
5 out of 5
Was upgraded at check in. Staff very courteous. Have stayed before but the room we stayed in this time seems to have been recently renovated, very nice! Close to both down town and the boardwalk.

Posted by , from LOS BANOS on Jan 1, 2022

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Comment from Hotel Management

Jan 13, 2022 by Hotel Management

Hello Tina. Thank you for your kind review! We are very pleased to learn that we were able to make your stay extraordinary. We hope we will continue to have the honor of hosting you for any future stays in Santa Cruz. Best regards,

2 out of 5
Since it was Labor day weekend and a last minute trip, we had few choices available. I requested 4 extra pillows online chat and via phone and did not get any. Interesting configuration of beds and bath. Bed was hard and room was dusty on AC vents and walls and switch plates as well as the doors should be wiped down.

Posted by on Sep 3, 2019

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Comment from Hotel Management

Sep 4, 2019 by Hotel Management

Hello. Thank you for your feedback. Please know, we are committed to providing quality service to each of the guests we are honored to serve. I apologize we were not able to provide that quality during your visit. It is a shock to hear that you were not satisfied with the cleanliness of your room. We are known for clean, comfortable rooms at a competitive rate and it is very disappointing to hear we did not meet your needs. Thank you so much for taking the time to review your stay. Please consider giving us another opportunity.

3 out of 5
The room was clean and walls are thick so you cannot hear as much noise. It is an older inn and it is showing it on the exterior. But for the price it is ok. No breakfast and only coffee provided in room no sugar or creamer. Blow dryer not in working condition.

Posted by on Aug 25, 2019

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Comment from Hotel Management

Aug 28, 2019 by Hotel Management

Hello JandM. Thank you for taking the time to give us some feedback on your recent stay. I apologize for falling short in meeting your needs for your stay. We have coffee available in the lobby for our guests in addition to having a coffee maker in the rooms. Our front desk provides additional hair dryers as well. I hope you will give us another opportunity so we may show you the dedication of our staff in providing our guests with clean, comfortable rooms. Thank you for your time.

4 out of 5
Great location and extremely clean! Front desk staff was amazing!!!!!!!!!!!!!!!!!!!

Posted by on May 18, 2019

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Comment from Hotel Management

May 26, 2019 by Vijay Panchal

Thank you for being a guest! We are very happy to hear you enjoyed your stay with us! We pride ourselves in being a clean property in a convenient location at an affordable price. Thank you for your time in writing this review. We hope you will stay with us again.

4 out of 5

Posted by on Jan 3, 2019

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Comment from Hotel Management

Jan 29, 2019 by Vijay Panchal

Thank you for your feedback.

4 out of 5
We always stay in this area as it the perfect distance between the Boardwalk and downtown. Even though this is an old hotel. Our room had been recently updated, very clean and front desk staff was super friendly.

Posted by on Jan 2, 2019

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Comment from Hotel Management

Feb 4, 2019 by Vijay Panchal

Thank you for your time in writing a positive review. We are very happy to hear that your stay was pleasant and met your needs.

5 out of 5

Large, clean, rooms

Pros: Good staff, clean rooms with lots of space and very quiet.
Cons: Not much really. Lobby opens at 830 but for early riser like me, that's a little late.
Location: Arcade is a good time. In the off season, the boardwalk closes early so downtown is a better option. There are two good fish places at the pier..
Staff super friendly at check in. 5 min walk or less to downtown and pier/boardwalk. Rooms are excellent, look recently updated. The 2 queen bed option is two separate rooms with the bathroom in between/jack and jill style. I will stay here again!

Posted by , from LA, CA on May 22, 2016

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4 out of 5

Family Friendly!

Pros: Free Internet, Free breakfast, close to the boarwalk, kitchen
Cons: Noisy
I have three little girls, include my husband and my self, we are five. Most hotel rooms that have two beds are in one room and five people in one room makes it small. This place had two rooms and a Kitchen! Even though it seemed like more money for this room, I think I saved money because of the kitchen! The stay was everything I wanted and more!

Posted by , from San Leandro, CA, USA on Jul 24, 2012

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3 out of 5

Questionable choice of decor. Overpriced.

Pros: Free Internet, location
-- Questionable choice of decor (weird color combinations, mismatched patterns, hodge-podge furniture). -- Overpriced (older, smaller room, not at all luxurious), similar to most of the highly overpriced, aging motels along this strip near the beach/ boardwalk. -- Bathroom and sheets were clean. Bed was comfortable enough.

Posted by on Jun 14, 2012

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1 out of 5

This hotel gave me a low budget at a high cost feel.

Hotel as advertised is close to the Boardwalk. The rest however is disappointing. Room was small and seem dated. At the price they were charging per night could of probably found something similar at three times cheaper. Overall very disappointing stay at hotel.

Posted by on Jun 13, 2012

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About the Riverside Inn & Suites Santa Cruz

Location 505 Riverside Avenue, Santa Cruz, CA 95060

Property Features

Riverside Inn & Suites Santa Cruz offers its guests a vending machine. Public spaces have free WiFi. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this Santa Cruz motel.

  • 1 floor
  • 25 guestrooms or units
  • Front desk (limited hours)
  • Smoking in designated areas

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Parking: Free self parking

Room Amenities

Riverside Inn & Suites Santa Cruz offers 25 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. 42-inch LED televisions come with premium cable channels. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

  • LED television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or closet

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Roll-in shower
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 5:30 AM

Special check-in instructions:

The front desk is open daily from 8:00 AM - 11:00 PM. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 8:00 AM - 11:00 PM.
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

This property is managed by a professional host

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Safety features at this property include a carbon monoxide detector and a smoke detector

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host.The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-out is available. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Restricted number of spaces per unit
  • Number of spaces per unit - 1
  • Credit card pre-authorization
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200.00 per accommodation, per stay
  • A damage deposit of USD 200.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Americas Best Value Inn Boardwalk
  • Americas Best Value Inn Boardwalk Motel
  • Americas Best Value Inn Boardwalk Motel Santa Cruz
  • Americas Best Value Inn Boardwalk Santa Cruz
  • Americas Best Value Inn & Suites-Boardwalk Hotel Santa Cruz
  • Americas Best Value Inn And Suites-Boardwalk
  • Americas Best Value Boardwalk Santa Cruz
  • Americas Best Value Boardwalk
  • Americas Best Value Inn Suites Boardwalk
  • Riverside Inn Santa Cruz
  • Riverside Santa Cruz
  • Riverside & Suites Santa Cruz
  • Riverside Inn & Suites Santa Cruz Motel
  • Riverside Inn & Suites Santa Cruz Santa Cruz
  • Riverside Inn & Suites Santa Cruz Motel Santa Cruz
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.