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4.1 out of 5

"The staff took wonderful care of us " More

By a verified traveler on Mon 16 Oct 2023

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Hotel Description

Colonial hotel near Saratoga Spa State Park

In entertainment district

Stay at this Saratoga Springs hotel and you'll be within half a mile (1 km) of Saratoga Spa State Park and 2 miles (3 km) of Saratoga Performing Arts Center. Saratoga Casino and Raceway and Canfield Casino are also within 3 miles (5 km).

Free perks

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the business center, free WiFi in public areas, and free train station pick-up. Enjoy the 24-hour gym and free perks like buffet breakfast and free self parking.

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$108* Per night/room Mar 31 - Apr 1

Suite, 1 Queen Bed, Non Smoking (Efficiency)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 2 Queen Beds, Non Smoking (Efficiency)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

The Hotel Saratoga, Ascend Hotel Collection ratings based on 18 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 2.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for The Hotel Saratoga, Ascend Hotel Collection

Everyone (12) Couples (1) Family (2)
5 out of 5
The staff took wonderful care of us

Posted by on Oct 16, 2023

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Comment from Hotel Management

Oct 16, 2023 by Jess

Dean, we are glad you were able to stay with us! We look forward to hosting you and your family again soon!

5 out of 5

Posted by on Oct 8, 2023

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Comment from Hotel Management

Oct 28, 2023 by Jess

Thank you for taking the time to complete our survey! We look forward to hosting you again soon!

5 out of 5

Posted by on Aug 25, 2023

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Comment from Hotel Management

Sep 16, 2023 by Deonna

Thank you for taking the time to respond to our survey!

5 out of 5
N/a

Posted by on Aug 25, 2023

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Comment from Hotel Management

Sep 4, 2023 by Deonna

Samantha we are so glad you enjoyed your stay at The Hotel Saratoga! We hope you visit us again soon!

5 out of 5
Property is undergoing a reno but is still great!

Posted by , from Portland on Aug 7, 2023

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Comment from Hotel Management

Aug 7, 2023 by Deonna M

Thank you for leaving such a positive review we hope you allow us to host you again once renovations are completed!

5 out of 5
Close to the casino and race track

Posted by , from MILFORD on Aug 3, 2023

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Comment from Hotel Management

Aug 4, 2023 by Deonna M

Thank You for taking the time to complete our survey!

4 out of 5

Posted by on Jun 11, 2023

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Comment from Hotel Management

Jun 13, 2023 by Deonna M

Thank you for positive post stay feedback!

5 out of 5

Posted by on Aug 2, 2022

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5 out of 5
Lovely

Posted by on Jun 22, 2022

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Comment from Hotel Management

Jun 24, 2022 by Janice C. Brien

Thank you for your 5 out of 5 rating of Best Western Plus Saratoga Springs. We are very happy that you enjoyed your stay with us

5 out of 5
Sink had draining problems but still a great stay. I let the front desk know when we checked out

Posted by on Jun 13, 2022

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Comment from Hotel Management

Jun 14, 2022 by Janice

Thank you for your Outstanding Review of Best Western Plus in Saratoga Springs. So Happy that you enjoyed your stay with us Janice C Brien General Manager

About the Best Western Plus Saratoga Springs

Location 3291 S Broadway, Saratoga Springs, NY 12866-6203

Property Features

The Hotel Saratoga, Ascend Hotel Collection offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and a meeting room. The business-friendly The Hotel Saratoga, Ascend Hotel Collection also features gift shops/newsstands, coffee/tea in a common area, and concierge services. An area shuttle within 5 miles, a casino shuttle, and a train station pick-up service are free. Self parking is free. This Colonial Saratoga Springs hotel is smoke free.

  • 73 guestrooms or units
  • 2 levels
  • 2 buildings
  • Built in 2005
  • Buffet breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Convenience store
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Free area shuttle
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Train station: Saratoga Springs Station (5.9 km / 3.6 mi)
  • Property shuttles: Free area shuttle within 5 miles, train station pick-up, casino shuttle, shopping center shuttle, and bus station shuttle
  • Parking: Free self parking

Room Amenities

The Hotel Saratoga, Ascend Hotel Collection offers 73 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. 42-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, hair dryers, and toothbrushes and toothpaste. This Saratoga Springs hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet
  • Toothbrush and toothpaste
  • Desk chair

Food & Drink

Guests are served free buffet breakfast daily from 6:00 AM to 10:00 AM.

Spa City Bistro - Onsite bistro. Guests can enjoy drinks at the bar.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool or spa tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Canoeing nearby
  • Snowboarding nearby
  • Golfing nearby
  • Snowmobiling nearby
  • Mountain biking nearby
  • Snowshoeing nearby
  • Fishing nearby
  • Skydiving nearby
  • Casino nearby
  • Health or beauty spa nearby
  • Ziplining nearby
  • Horse riding nearby
  • Sledding nearby
  • Ice skating nearby
  • Bicycle rentals nearby
  • Snow tubing nearby
  • Mountain climbing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Swimming nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 1:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

This property offers transfers from the train station. To arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

The Hotel Saratoga, Ascend Hotel Collection offers transfers from the train station. Please contact the property at the number on the booking confirmation on arrival with your arrival details. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 30.00 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 40 lbs per pet)
  • An off-leash area is available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Car not required
  • Pets allowed in specific rooms only
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • Gap period enforced between guest stays - 72 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • A late check-out fee will be charged
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • The Hotel Saratoga
  • Best Western Plus Saratoga Springs
  • The Hotel Saratoga, Ascend Hotel Collection Hotel
  • The Hotel Saratoga, Ascend Hotel Collection Saratoga Springs

You should know

  • The seasonal pool will open in May and close in October.
  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • Alcohol isn't served at The Hotel Saratoga, Ascend Hotel Collection.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.