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4.2 out of 5

"Good location only block or so away from Waterfront. But noisy at night since busy street in front next to City Market. Homeless people in square ( ri ... " More

By a verified traveler on Mon 19 Jul 2021

Hotel Description

4-star romantic hotel near River Street

City center stay

A stay at this Historic Downtown Savannah hotel places you steps from City Market and a 5-minute walk from River Street. Savannah Civic Center and SCAD Museum of Art are also within half a mile (1 km).

Business services

This hotel features an outdoor pool, a 24-hour fitness center, and a restaurant. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. You'll appreciate the a rooftop terrace, bar/lounge, and concierge services.

Free WiFi, comfy beds

Boasting comforts such as pillowtop beds and Egyptian cotton sheets, the 151 guestrooms offer thoughtful touches like minibars (stocked with some free items) and bathrobes. Flat-screen TVs come with cable channels, and other amenities include free WiFi and MP3 docks.

Andaz Queen, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$178* Per night/room Aug 22 - Aug 23

Andaz Loft

Bed Count 1 King Bed Maximum Occupancy 3 Max

Andaz Deluxe Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Ellis Square Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Andaz King

Bed Count 1 King Bed Maximum Occupancy 2 Max

Andaz Deluxe Loft

Bed Count 1 King Bed Maximum Occupancy 2 Max

Andaz Savannah - a concept by Hyatt ratings based on 14 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Andaz Savannah - a concept by Hyatt

Everyone (7) Family (4)
5 out of 5
Good location only block or so away from Waterfront. But noisy at night since busy street in front next to City Market. Homeless people in square ( right in front of hotel). Walkable to downtown historic district. I came back to my hotel room after a nice enjoyable day of site seeing to only find my hotel door was not closed. This was very concerning I went downstairs & hostess got the manager, all he did is say how sorry he was & said they checked & the last person to be in my room was housekeeping at 3pm. I got back to my room at 5pm. And the Manager, Tyrell Pauling said “Well it was not that long that room was open.” I was given a $50.00 hotel credit. Mr. Pauling put on a good show of of caring, but it was not real! I had breakfast one morning and it took over 30 minutes to get pancakes & the restaurant was not full there were only 9 people in there at that time. They do give you free drinks and chips.

Posted by on Jul 19, 2021

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5 out of 5
LOCATION AND CLEANLINESS!!

Posted by on Jun 12, 2021

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5 out of 5
Had a great stay at your hotel. Everyone there did an excellent job, from the front door, front desk and restaurant staff

Posted by on Jun 8, 2021

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5 out of 5
The door man Charlie was great and informative. All employees were very nice.

Posted by on May 1, 2021

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Comment from Hotel Management

May 4, 2021 by Chris

Dear Anonymous, Thank you for your feedback on your recent stay, it sounds like Charlie really made a lasting impact and we appreciate your kind words. We will be sure to recognize him with the team.

3 out of 5
Lots of little things that added up to make a rating of ok. No cups in room to use for brushing teeth, no coffee cups for the coffee pot. Asked for some and ended up getting my own because they weren't brought to the room. Food was really salty, and they offered to remove the cost of the returned food, but they didn't take it off the bill until asked. The staff was nice, but... I really expected more from what was supposed to be an upscale Hyatt experience. I will try another hotel next time.

Posted by on Apr 8, 2021

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Comment from Hotel Management

Apr 24, 2021 by Chris

Hi there, it seems we failed to provide you with an amazing experience and will use your feedback as training opportunities in the areas mentioned. I would be happy to speak with you regarding your stay if you wish to discuss further. Thank you and we look forward to hearing from you.

1 out of 5
showers did not work and i was billed for breakfast that was complementary.. No a good experience.

Posted by , from Atlanta on Aug 12, 2020

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Comment from Hotel Management

Aug 22, 2020 by Tracy Front Desk Supervisor

Thank you for taking the time to provide us with your valuable feedback. I am deeply sorry that the stay was not up to your expectations- this is not the experience we wish for any of our guests!

3 out of 5
The layout of the room made the air blow on the bed so you were either freezing because the air was blowing or hot because it wasn’t. The sink in the bathroom was pushed back far enough to make it difficult for a shorter person to lean over it to wash their face. The shower was low flow so we were cold while using it. The Thursday bartender acknowledged us but went on to serve others who had come us after us. Barbara on Friday and Saturday was much better.

Posted by on Oct 21, 2019

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Comment from Hotel Management

Oct 22, 2019 by Denise

Thank you very much for your detailed review regarding your stay with us. We are very sorry that you did not fully enjoy your stay here. Please know that I will certainly follow up with our Team to address the issues you raised. We really hope that you will stay with us again and if you do please let us know. Thank you very much and we look forward to welcoming you back.

5 out of 5

Posted by on Jul 1, 2019

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5 out of 5
Excellent hotel in great location. Walkable to every historic site. Great staff and spacious rooms. I believe the hotel has been recently renovated. Great furniture! Bed was perfect.

Posted by on May 28, 2019

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Comment from Hotel Management

May 31, 2019 by Denise

Thank you for your five star review. We are happy to hear overall you had a great visit. We hope to welcome you back to Savannah as our guest soon!

3 out of 5
Likes - the staff was friendly and helpful; the location is great Dislikes - it was too self serve, people were taking the bellman carts; sometime it was unclear who reception was — I was printing my boarding pass and two different guests approached asking questions; lobby area needed more housekeeping attention as there were always empty glasses and bottles on the tables

Posted by , from Michigan on May 27, 2019

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Comment from Hotel Management

May 29, 2019 by Denise

We appreciate your thorough review. It is comforting that you enjoyed the location along with our friendly staff. . However, we regret that you were not 100% satisfied with your stay. We apologize for any inconvenience and will share your review with our Team. We hope you stay with us again next time you are in Savannah..

About the Andaz Savannah - a concept by Hyatt

Location 14 Barnard St, Savannah, GA 31401

Property Features

Andaz Savannah - a concept by Hyatt offers its guests an outdoor pool and a 24-hour fitness center. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Business amenities include a 24-hour business center and limo/town car service. A rooftop terrace, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Andaz Savannah - a concept by Hyatt. For a fee, parking is available. This 4-star Savannah hotel is smoke free.

  • 1 building
  • 151 guestrooms or units
  • 6 levels
  • 5600 sq ft of conference space
  • Built in 2009
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Terrace on the roof
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Savannah - Hilton Head International Airport (SAV) (16.6 km / 10.3 mi)
  • Train station: Savannah Amtrak Station (7.2 km / 4.5 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Andaz Savannah - a concept by Hyatt offers 151 accommodations with MP3 docking stations and minibars (stocked with some free items). Pillowtop beds feature Egyptian cotton sheets and premium bedding. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include showers, bathrobes, slippers, and designer toiletries. This Savannah hotel provides complimentary wireless Internet access. Business-friendly amenities include laptop-compatible safes along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • Stocked minibar (select free items)
  • MP3 dock
  • In-room dining
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Shower
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 11 AM.

AVIA Kitchen & Wine Bar - This restaurant serves breakfast, brunch, dinner, and light fare. Guests can enjoy drinks at the bar. Happy hour is offered.

Room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Golfing nearby
  • Golf lessons available nearby
  • Kayaking nearby
  • Sailing nearby
  • Scooter/moped rentals nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets: USD 150 per accommodation, per stay
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines GBAC STAR (Hyatt)
  • Property confirms they are implementing enhanced cleaning measures
  • Parking height restrictions apply

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 22.00 per person (approximately)
  • Self parking fee: USD 18 per night
  • Valet parking fee: USD 37 per night (in/out privileges)
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Andaz Hotel Savannah
  • Andaz Savannah
  • Savannah Andaz
  • Andaz Savannah concept Hyatt Hotel
  • Andaz Savannah concept Hyatt
  • Andaz Savannah - a concept by Hyatt Hotel
  • Andaz Savannah - a concept by Hyatt Savannah
  • Andaz Savannah - a concept by Hyatt Hotel Savannah

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.