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"There was a hole in the A " More

By a verified traveler on Mon 05 Jul 2021

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Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$67* Per night/room Dec 25 - Dec 26

Standard Room

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Wilkes-Barre Inn and Suites ratings based on 6 Verified Reviews

Review Summary
2.3 out of 5 2.5 out of 5.0
Room cleanliness 2.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Wilkes-Barre Inn and Suites

Everyone (4) Couples (1)
1 out of 5
This was NOT a Quality Inn as presented on the Travelocity website. Photos were OLD and still showed the Quality Inn signage. After I arrived I learned that it had changed hands. This place is not up to Quality Inn standards and I canceled and stayed somewhere else.

Posted by on Nov 2, 2021

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Comment from Hotel Management

Nov 8, 2021 by jp

yes we no more quality inn if you search as quality you going to see this place because its a same address and same building except our apology for your inconvenience upon your stay

5 out of 5
coool

Posted by on Oct 27, 2021

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Comment from Hotel Management

Oct 28, 2021 by jp

we appreciate your feedback upon your stay

4 out of 5
There was a hole in the A

Posted by on Jul 5, 2021

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Comment from Hotel Management

Aug 21, 2021 by Natalie O.M

We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

2 out of 5
It was run down not that clean

Posted by on Jul 5, 2021

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Comment from Hotel Management

Aug 21, 2021 by Natalie O.M

We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

1 out of 5
Absolutely horrendous!! To start with, the front desk associate double-charged my credit card, even though I paid for the room on Travelocity. She then had the nerve to tell me that my card was declined. It was obvious that she had no idea what she was doing. The parking lot was so crowded that I needed to park behind the (much nicer looking) hotel that was located behind this one. Got to my room to find the toilet leaking all over the bathroom floor. Went back to the front desk, waited in line for 10 minutes, and requested a different room. That room had water leaking from the ceiling, next to the chair in the room. Add in lots of shady characters hanging out in the parking lot, and in the stairwells, and this place is not for the squeamish or faint of heart. Next time, I’ll sleep in my car.

Posted by , from Pennsylvania on Oct 16, 2020

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Comment from Hotel Management

Oct 20, 2020 by Natalie O.M

Hello, Please accept our apologies on the conditions that you found your room to be in. We are working hard to make sure that all of our guest are comfortable and happy while staying with us. We hope that you will come visit us again in the near future so that we can prove that to you. Have an amazing day!

1 out of 5

Posted by on Sep 14, 2020

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Comment from Hotel Management

Oct 20, 2020 by Natalie O.M

Hello, Please accept our apologies on the conditions that you found your room to be in. We are working hard to make sure that all of our guest are comfortable and happy while staying with us. We hope that you will come visit us again in the near future so that we can prove that to you. Have an amazing day!

Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.