Travelocity Verified Review
I received an email with instructions to enter the property. When I arrived the code to the entry gate was wrong. I was told I was staying in Apartment B, when I finally reached someone they told me I was in Apartment A. Nobody notified me of the change. When we did finally get inside, the heater did not work. I called the number given, we had terrible reception so I text him. We went back and forth for quite ome time, I even sent pics, and he argued with me that the heater worked fine even though I showed pics of a thermostat with no power. It got worse, this place is a safety hazard. I was told I would get refunded my money because we left and went to stay elsewhere. It has been 4 days, no refund, and they are ignoring my requests. HORRIBLE PLACE!"
A verified traveler from Tracy, CA stayed at Malibu Beach Paradise Apartments