"Said there was valet parking but wasn't offered it. No menu or information on hotel in the room, didnt know how to call roim service had to walk to t ... " More
Your stay at this Clayton hotel places you within 3 miles (5 km) of Washington University in St. Louis and Forest Park. Saint Louis Galleria Mall and The Loop are also within 2 miles (3 km).
A restaurant and a bar/lounge are featured at this hotel. Traveling on business? Take advantage of the 2 conference rooms, free WiFi in public areas, and express check-out. Self parking, a terrace, and a garden are also offered.
Jul 11, 2018 by Janelle
Hello Lorna. We apologize that the cleanliness of the room was not up to standard. We work hard to provide five star service and we clearly missed the mark, thank you for taking the time to let us know. We will address these issues and we encourage you to contact us directly at the hotel. We would love the opportunity to make this right.
Feb 5, 2018 by Janelle
We're sorry to hear that you didn't enjoy your stay with us. We strive to provide five star service, but we clearly missed the mark during your stay. We will hard to address this with our staff and fix the problems that you encountered. Thank you for taking the time to let us know. We hope you'll give us the opportunity to provide you with a five star stay on your next visit to St. Louis
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered on select days. A computer station is on site and WiFi is free in public spaces. There are 2 meeting rooms available. The family-friendly Seven Gables, St. Louis West, a Tribute Portfolio Hotel also features a terrace, a garden, and coffee/tea in a common area. You'll have access to the indoor pool at a partner property. For a fee, parking is available. This 3.5-star St. Louis hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge)
Seven Gables, St. Louis West, a Tribute Portfolio Hotel offers 32 accommodations with complimentary bottled water and coffee/tea makers. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 50-inch LED televisions come with premium digital channels. Bathrooms include showers, bathrobes, designer toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.
The hotel hosts a free manager's reception on select days.
Se7en Restaurant - Overlooking the garden, this restaurant serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
Room service (during limited hours) is available.
The recreational activities listed below are available either on site or nearby; fees may apply.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, Eurocard, debit cards, and cash.
This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Contactless check-out is available. Enhanced food service safety measures are in place.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.