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"Friendly staff, Cleanliness " More

By a verified traveler on Mon 11 Oct 2021

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Hotel Description

Enjoy the free WiFi at this Baldwinsville hotel

In suburbs

You'll be within 3 miles (5 km) of Foxfire at Village Green and 6 miles (10 km) of Radisson Health Center with a stay here. Beaver Lake Nature Center and Radisson Greens Golf Club are also within 6 miles (10 km).

Free perks

This hotel doesn't skimp on freebies - guests receive free continental breakfast, free WiFi, and free self parking. Business travelers can take advantage of the 24-hour business center. A garden, a lobby fireplace, and a picnic area are also on offer.

Free WiFi, cable TV

In addition to TVs with cable channels, the 61 guestrooms offer free WiFi and coffee/tea makers. Other amenities include free long-distance calls, free local calls, and hair dryers.

Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$56* Per night/room Nov 1 - Nov 2

Suite, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Suite, 1 Queen Bed, Accessible, Non Smoking (Mobility Accessible)

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Room, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Suite, 1 Queen Bed, Non Smoking (Mobility Accessible)

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Microtel Inn & Suites by Wyndham Baldwinsville/Syracuse ratings based on 28 Verified Reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Microtel Inn & Suites by Wyndham Baldwinsville/Syracuse

Everyone (12) Couples (4) Family (9)
4 out of 5
Friendly staff, Cleanliness

Posted by on Oct 11, 2021

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Comment from Hotel Management

Oct 11, 2021 by Manager

To provide our guests with an enjoyable experience is our primary goal. Thank you for sharing your feedback regarding our staff. Please do come see us again.

5 out of 5
Staff was friendly, clean enough. Building is poorly constructed, we can hear everything, very difficult to sleep.

Posted by on Oct 2, 2021

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Comment from Hotel Management

Oct 3, 2021 by Manager

It is such a compliment to receive such a wonderful rating. Thank you for taking the time to share about your experience with us and we hope to see you again very soon.

3 out of 5
The property was is overall poor condition. The bathroom sink faucet sprayed everywhere and there was no sink plunger installed. The water pressure coming out of the shower head was ridiculously low. The hair dryer didn’t work and the fan in the bathroom ceiling sounded like it was about to come apart. This property needs some serious renovating before I would stay there again or recommend it to anyone I know.

Posted by on Aug 29, 2021

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Comment from Hotel Management

Aug 30, 2021 by Manager

It is disheartening to learn that you did not enjoy your stay and that the room was not properly and thoroughly cleaned and maintained according to the high standards of our housekeeping and maintenance staff. Through guest feedback like yours, we are better able to address such issues quickly and to thus improve the guest experience for future visitors and for your own future visits.

1 out of 5
What a dump. Ice machine not operable, side door card readers not operable, and hot water was anything but hot. Never again will we stay here.

Posted by , from Gibsonville NC on Oct 26, 2020

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Comment from Hotel Management

Nov 12, 2020 by Harry Patel

sorry for any inconveince during your stay we are working on some issues to be fixed

4 out of 5

Posted by on Dec 18, 2019

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Comment from Hotel Management

Dec 19, 2019 by Harry p

Thank you for staying with us. We appreciate your feedback!

4 out of 5

Posted by on Oct 15, 2019

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Comment from Hotel Management

Oct 17, 2019 by Harry p

Thanks for staying with us.

3 out of 5
safe and quiet area. outside property clean. friendly staff

Posted by on Sep 12, 2019

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Comment from Hotel Management

Sep 12, 2019 by Harry p

Thank you

3 out of 5
The staff was fantastic. They got me checked in and into a room early, they addressed my issues immediately, there was a dripping faucet in the sink (they replaced the faucet), and the tub did not drain - they fixed that too. The mattress sank into the middle so I used the extra blankets to bolster the bed. Overall the cleanliness of the rooms and the quality of the furnishing is very low. The mattress should be replaced and the bathrooms are not very clean.

Posted by on Sep 4, 2019

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Comment from Hotel Management

Sep 5, 2019 by Harry p

Thank you for taking your time to review your stay with us. We apologize for these inconveniences and we will address these issues immediately.

2 out of 5
Tub slow to drain, toilet leaked at wax ring, Microwave dirty, Fridge unit "frozen" up, Air conditioner / Heater unit nasty smell- filters clogged up, rug lumpy, bed and pillows smelled like smoke (could be older- back when smoking in room were allowed) Sheets did not smell clean and bleach fresh, TV and Cable box did not talk to each other at fist- had to fuss with for a bit, Air conditioner / heater unit from floor below was extreamly noisy, lawn service 8 am in morning blew grass all over all vehicles parked near building, Key to door had issues, as we were having breakfast (nice selection, coffee was low) cleaning lady walked by and complained about now she has to be a maintenance person, don't know if she had started on cleaning the room we were in because I left notes on the fridge, microwave and furnace.

Posted by on Sep 3, 2019

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Comment from Hotel Management

Sep 5, 2019 by Harry P

Thank you for taking your time to review your stay with us. We apologize for these inconveniences and we will address these issues immediately.

3 out of 5

Posted by on Aug 27, 2019

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Comment from Hotel Management

Aug 28, 2019 by Brinda Patel

Thanks for staying with us. We appreciate your feedback!

About the Microtel Inn & Suites by Wyndham Baldwinsville/Syracuse

Location 131 Downer St, Baldwinsville, NY 13027

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Free breakfast is served daily. Barbecue grills, a vending machine, and a garden are also featured at the business-friendly Microtel Inn & Suites by Wyndham Baldwinsville/Syracuse. Self parking is free. This Baldwinsville hotel is smoke free.

  • 61 guestrooms or units
  • 2 levels
  • Continental breakfast (free)
  • Business center (24 hours)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Microtel Inn & Suites by Wyndham Baldwinsville/Syracuse offers 61 air-conditioned accommodations with safes and coffee/tea makers. Televisions come with cable channels. Bathrooms include shower/tub combinations and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Television
  • Cable channels
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Long distance calls (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free continental breakfast daily from 6:30 AM to 9:30 AM.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Assistive listening devices available
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 10 per pet, per night, plus a one-time cleaning fee of USD 10
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, and Discover; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas for unvaccinated guests. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines Count on Us (Wyndham)
  • Property confirms they are implementing enhanced cleaning measures
  • Masks are compulsory at the property for guests without full COVID-19 vaccination
  • Number of children who can stay free - 2

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 10 per pet, per night plus USD 10 one-time cleaning fee
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Microtel Inn Syracuse
  • Microtel Inn Wyndham Baldwinsville Syracuse
  • Microtel Inn Wyndham Syracuse
  • Microtel Inn Wyndham Syracuse Hotel
  • Microtel Inn Wyndham Syracuse Hotel Baldwinsville
  • Microtel Inn Wyndham Baldwinsville/Syracuse Hotel Baldwinsville
  • Microtel Inn Wyndham Baldwinsville/Syracuse Hotel
  • Microtel Inn Wyndham Baldwinsville/Syracuse Baldwinsville
  • Microtel Inn Wyndham Baldwinsville/Syracuse
  • Baldwinsville Microtel
  • Microtel Inn And Hotel Baldwinsville
  • Microtel Baldwinsville
  • Microtel Inn & Suites by Wyndham Baldwinsville/Syracuse Hotel

You should know

  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.