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4.6 out of 5

"I’m glad to see these TRU hotels popping up. They are very nice, clean, efficient, comfortable and safe. Syracuse/Camillus area doesn’t have an ideal ... " More

By a verified traveler on Mon 30 Aug 2021

Hotel Description

Family-friendly hotel with free WiFi, connected to a shopping center in Camillus

Close to airport

You'll find Camillus Forest Unique Area and Camillus Erie Canal Park within 3 miles (5 km) of this hotel. St. Joseph’s Health Amphitheater at Lakeview and Lakeland Winery are also within 6 miles (10 km).

Renovated in 2018

This hotel doesn't skimp on freebies - guests receive free breakfast, free WiFi, and free self parking. Families will appreciate the arcade/game room and picnic area. If you want to take your pet along, this pet-friendly property offers everything you'll need for your pet including food and water bowls.

Free Internet, refrigerators

The 92 guestrooms boast modern comforts like free WiFi and free wired Internet, along with LCD TVs. Refrigerators, down comforters, and free newspapers are also available. Weekly housekeeping is available.

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$93* Per night/room Oct 11 - Oct 12

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible (Hearing)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Accessible, Bathtub

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible (Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Tru By Hilton Syracuse-Camillus ratings based on 8 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Tru By Hilton Syracuse-Camillus

Everyone (4) Couples (1) Family (3)
5 out of 5
I’m glad to see these TRU hotels popping up. They are very nice, clean, efficient, comfortable and safe. Syracuse/Camillus area doesn’t have an ideal location as development was quick to that area. Other than location and looking over the Cosco roof..::it was great!

Posted by , from LOWVILLE on Aug 30, 2021

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3 out of 5
Clean and modern efficient and accessible. Friendly staff

Posted by on Jul 29, 2021

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Comment from Hotel Management

Aug 1, 2021 by Amanda Beers ( Front Office Manager)

Thank you for your recent stay with us! We appreciate your feedback and I will be sure to pass on the kind words to our staff!

5 out of 5

Posted by on Oct 11, 2020

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Comment from Hotel Management

Oct 15, 2020 by Travis Neuberger, Front Office Supervisor

Thank you so much! We are glad you enjoyed your stay.

4 out of 5
A great place to stay, but didn't like how small the shower was at this location. I stayed in Tru Hilton and the shower was bigger. I also didn't like the non-stop fan in the bathroom too noisy. I am a light sleeper, so it was hard to sleep. But overall very clean and decent staff

Posted by on Sep 29, 2020

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Comment from Hotel Management

Oct 4, 2020 by Travis Neuberger, Front Office Supervisor

Thank you for your feedback. I am sorry to hear your found our shower a bit small, but enjoyed your stay otherwise. We hope to host you again

5 out of 5

Posted by on Jul 6, 2020

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Comment from Hotel Management

Jul 7, 2020 by Leah C. AGM

Thank you for your kind review! Please come and see us again soon!

5 out of 5

Posted by on Jan 3, 2020

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Comment from Hotel Management

Jan 4, 2020 by tc

We hope to see you again soon.

5 out of 5
Had a wonderful stay! The hotel was extremely clean. I loved the flooring. No rugs means less dust, dirt, & germs. The staff was friendly and the breakfast was good. We will definately staff here again.

Posted by , from Rochester, NY on Aug 27, 2019

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5 out of 5

Very nice.

Pros: Excellent staff!
Location: We went to The Great New York State Fair. Had an excellent time.
My husband and I were very pleased with our stay. Great room, excellent staff and awesome lobby. Front desk staff were very welcoming and helpful. Would definitely stay here again.

Posted by , from Maine on Sep 3, 2018

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Comment from Hotel Management

Sep 18, 2018 by Robyn Walsh

Thank you so much Terrie! We are so happy you loved your stay. Please come back and see us anytime!

About the Tru By Hilton Syracuse-Camillus

Location 116 Township Blvd, Camillus, NY 13031

Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

Property Features

There's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. A fitness center, a terrace, and an arcade/game room are also featured at the family-friendly Tru By Hilton Syracuse-Camillus. Free self parking is available. A complete renovation of Tru By Hilton Syracuse-Camillus was completed in 2018. Smoking is allowed in designated areas at this Art Deco Camillus hotel.

  • 1 building
  • 92 guestrooms or units
  • 4 levels
  • Built in 2018
  • Breakfast available (free)
  • Deli
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • Smoking in designated areas
  • Microwave in a common area
  • Water dispenser
  • Lockers available

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Arcade/game room
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Train station: New York State Fair Station (4.7 km / 2.9 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Tru By Hilton Syracuse-Camillus offers 92 accommodations with safes and complimentary newspapers. Beds feature down comforters. LCD televisions are featured in guestrooms. Bathrooms include showers and complimentary toiletries. This Camillus hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is provided weekly.

  • Separate bedroom
  • LCD television
  • Premium channels
  • Refrigerator
  • Down blanket
  • Shower
  • Cribs (free)
  • Housekeeping (weekly)
  • Newspapers (free)
  • Local calls (free)
  • Safe
  • Toiletries (free)
  • Telephone
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Guests are served free breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Bicycle rentals nearby
  • Basketball on site
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Volleyball on site
  • Downhill skiing nearby
  • Cross-country skiing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Braille or raised signage
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 50 per pet, per stay
  • Only dogs are allowed
  • Weight limit: 30 lbs
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Tru Hilton Syracuse-Camillus Hotel
  • Tru Hilton Syracuse-Camillus
  • Tru By Hilton Syracuse-Camillus Hotel
  • Tru By Hilton Syracuse-Camillus Camillus
  • Tru By Hilton Syracuse-Camillus Hotel Camillus

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.