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"Very nice size room, with safe, free WIFI. Parking was extra considering going it is on an outside lot rather than covered seemed high. Buffet breakfa ... " More

By a verified traveler on Fri 11 Sep 2015

Hotel Description

3.5-star hotel near Toronto Congress Centre

Close to airport

Your stay at this Etobicoke hotel places you within 3 miles (5 km) of Toronto Congress Centre and Woodbine Racetrack. The International Centre and Pearson Convention Centre are also within 6 miles (10 km).

Free airport shuttle

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the business center, free WiFi in public areas, and free airport shuttle. There's a fitness center on site, and free newspapers and barbecue grills are also offered.

Free Internet, flat-screen TVs

The 504 guestrooms offer free WiFi and free wired Internet, flat-screen TVs with cable channels, and 24-hour room service. Premium bedding, coffee/tea makers, and free newspapers are also available.

Standard Room, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max
$75* Per night/room Feb 9 - Feb 10

Room, 1 Queen Bed, Non Smoking (Modern)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Executive Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Non Smoking (High Floor)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Crowne Plaza Toronto Airport ratings based on 37 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Crowne Plaza Toronto Airport

Everyone (6) Family (2)
1 out of 5

Posted by on Sep 10, 2019

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4 out of 5

Posted by on Jul 24, 2019

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5 out of 5

Posted by on Jul 5, 2019

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5 out of 5
Nice clean hotel. Sheets are nice, smell good along with great soap and shampoo. Nice attention to details. Rooms look a bit dated but i love the 80s so not a problem for me. I think they are in the midst of a renovation. Great staff, they really care and it shows.

Posted by on Jun 3, 2019

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4 out of 5
The property is under upgrade so there is construction in progress. Rooms did not have microwave or refrigerator. Room was clean and bed is comfortable. Property is convenient for public transport.

Posted by on May 7, 2019

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2 out of 5
Way overpriced for the value received. This hotel is looking very old and tired. I have stayed here extensively over the past 30 years (back when it was called the Carleton Place) and it was much better back then.

Posted by , from Mexico on Oct 19, 2018

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3 out of 5
The room we had is small and dated. There is no fridge and there were only enough towels for 2 people despite booking for 4. The "trainee" at the front desk was excellent and even remembered my name for my day 2 stop at the desk. They do tell a ludicrous story about not having any of their own parking despite having a 200+ room hotel in the middle of nowhere so expect a $20/night parking fee on top of your hotel fee. If I were taking advantage of the "Free Airport Shuttle" I'd forgive the parking fee but I wasn't there because of the proximity to the airport. The pool and hot tub area is small and a 3 out of 5 on the forgiving end of quality. I'd go back for $115.00 a night or less.

Posted by , from Ontario on Sep 4, 2018

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4 out of 5

Nice hotel near the airport

Very nice size room, with safe, free WIFI. Parking was extra considering going it is on an outside lot rather than covered seemed high. Buffet breakfast if paid for in advance requires a voucher. At check-in, clerk failed to issue voucher and we had to go back to the front desk to secure ours. Lots of restaurants within walking get distance for a good selection of menus to choose from. Hotel cost was substantially lower than in the city, but you're around 10 miles away and traffic is snarled most times of the day due to construction. Overall however the hotel met our needs nicely at decent price.

Posted by , from Bedford, TX on Sep 11, 2015

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4 out of 5

all was great. nothing to complaints about.

Stayed there last week. It was great. One of the best hotel that I've visited.

Posted by , from Westbury, NY on Jul 3, 2013

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4 out of 5

Relaxed and friendly!

Pros: Close restaurants, Free Internet
Cons: far from anything
I was there for 5 days and found everyone helpful. The only trouble we had was the shuttle times to a conference site ( each person at the front desk had different times and they were not accurate). So, if you plan on staying here, know that you are a $70+ taxi ride to go downtown and triple check the times of shuttle. There are about 5 restaurants walking distance, and Jack's was the best (good for kids and teens too). The room was clean and cozy. There also is NO shop to get goodies or gifts (just vending stuff behind lobby desk). I highly suggest a gift shop here. I would stay again if I did not need to get downtown on a daily basis.

Posted by , from Western United States on Nov 23, 2012

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About the Crowne Plaza Toronto Airport

Location 33 Carlson Crt, Toronto, ON M9W6H5

Property Features

As a guest of Crowne Plaza Toronto Airport, you'll find an indoor pool, a spa tub, a sauna, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a business center, limo/town car service, and a meeting room. Event space at this hotel measures 12002 square feet (1115 square meters) and includes a conference center. A terrace, barbecue grills, and multilingual staff are also featured at the business-friendly Crowne Plaza Toronto Airport. A roundtrip airport shuttle is free (available 24 hours). For a fee, parking is available. This 3.5-star Toronto hotel is smoke free.

  • 504 guestrooms or units
  • 12 levels
  • 12002 sq ft of conference space
  • 1115 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Car service
  • Terrace
  • BBQ grill(s)
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Microwave (on request)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Long-term parking (surcharge) , Self parking (surcharge)

Transport

  • Airport: Toronto, ON (YYZ-Pearson Intl.) (5.3 km / 3.3 mi)
  • Train station: Toronto Etobicoke North Station (4.2 km / 2.6 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Self parking and extended parking available for a surcharge

Room Amenities

Crowne Plaza Toronto Airport offers 504 air-conditioned accommodations with safes and complimentary newspapers. Beds feature premium bedding. 50-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and microwaves can be requested.

  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Microwave available
  • Coffee maker
  • Luxury bedding
  • Bathtub or shower
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 5:30 AM to 10 AM.

La Brasserie - This brasserie specializes in international cuisine and serves breakfast, lunch, and dinner.

Rendezvous Bar and Lounge - Onsite restaurant. Guests can enjoy drinks at the bar.

24-hour room service is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

  • Golfing nearby
  • Casino nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM

Special check-in instructions:

24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Airport transportation is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • Pets: CAD 30 per pet, per night

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • Only service animals are allowed
  • Debit cards not accepted

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: CAD 18 for adults and CAD 18 for children (approximately)
  • Self parking fee: CAD 22 per night (in/out privileges)
  • Extended parking fee: CAD 140 per week
  • Pet fee: CAD 30 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Crowne Plaza Hotel Toronto Airport
  • Crowne Plaza Toronto Airport
  • Toronto Airport Crowne Plaza
  • Crowne Plaza Toronto Airport Hotel Toronto
  • Crowne Plaza Toronto Airport Hotel
  • Crowne Plaza Toronto Toronto
  • Crowne Plaza Toronto Airport Hotel
  • Crowne Plaza Toronto Airport Toronto
  • Crowne Plaza Toronto Airport Hotel Toronto

You should know

  • Crowne Plaza Toronto Airport offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.