6/10 Okay
Denise
Traveled with group
Feb 10, 2024
Liked: Cleanliness, amenities, property conditions & facilities
I was very disappointed that even though we stayed here overnight we were not able to park our car in the lot for the week as done in all the previous years of staying here. I was also upset that after booking our room and only being there for the one night that they were going to charge us for parking over night even though we had one car and rented 2 not inexpensive rooms. The one room I reserved was not the room I was given and when I asked about it at the front desk the girl was huffy and rude finally going into the managers office and I heard her complaining about me and have to say I am far from aggresive or nasty thank you. The manager came out and before he could offer a solution I said I just wanted my overnight parking free that would have been less than the room difference he was nice enough to do that. Yeah for the manager boo to the front line worker. We will stay elsewhere and I will bring my own cookie lol.
Denise
Stayed 1 night in Jan 2024