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"Hotel was in need of an update to outside. Pool was shut down, hotel drive way needed to be fixed. " More

By a verified traveler on Sun 09 Sep 2018

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Hotel Description

3.5-star eco-certified hotel near Fairview Mall

North York stay

Your stay at this North York hotel places you within 3 miles (5 km) of Fairview Mall and Kennedy Commons Mall. Scarborough Town Centre and Shops at Don Mills are also within 6 miles (10 km).

Business services

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. There's a gym on site, and a 24-hour front desk and express check-in are also provided.

Radisson Hotel Toronto East ratings based on 6 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Radisson Hotel Toronto East

Everyone (2)
3 out of 5
Hotel was in need of an update to outside. Pool was shut down, hotel drive way needed to be fixed.

Posted by on Sep 9, 2018

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Comment from Hotel Management

Sep 9, 2018 by David Strong Front Office Manager

Thank you for taking the time to review our property. We are sorry that the pool was down for maintenance during your stay. We are currently upgrading various areas of the hotel including the outside. We do hope that you will give us another chance to redeem ourselves.

2 out of 5

check in and wifi left something to be desired

Pros: the pool was nice
Cons: check in if booked make sure rooms are ready for checkin time and monitor the wifi accessibility
checkin time was at 3 pm we arrived at 330 to be told there would still be a wait cause of people still checking out and no rooms were ready just yet Front desk staff had laryngitis and couldn't speak then had no idea how to charge a deposit for the room on debit card wifi was so slow you couldn't watch more then 10 seconds of any thing on youtube without it buffering cable selection was the worst cable I have seen at any hotel or motel I have stayed at

Posted by , from Toronto on Apr 11, 2016

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Comment from Hotel Management

Apr 18, 2016 by Online Customer Care Specialist

Thank you for your review. We apologize for the disappointing service you received from our staff. Our team works hard to make sure our guests are comfortable and receive our best “Yes I Can!” service. We appreciate you bringing this matter to our attention, and hope for another opportunity to exceed your expectations in the future.

1 out of 5

We should get refund for the entire hotel fee

We did not stay in the hotel at December 29, 2010. We check out Wednesday December 29, 2010 at 8 am. We have to leave the hotel because they change the room for us 3 times and every time there is a different problem first room had no heat, second room has a bad mattress, and the third room the light in the right side of the bed and in the door was not working. Before I make my travel arrangement I called the hotel and I ask if they have a shuttle they said they have a shuttle will take us within a 10 KM from the hotel When we went there the person how made the check in said it will not work in the week end When we ask on Monday they said the shuttle will work after the New Year. That is why we have to find a different place in Wednesday We should get refund for the entire hotel fee

Posted by on Jan 2, 2011

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5 out of 5

Great Suburb of Toronto Hotel

This is a great hotel. The room was clean and comfortable. The lobby was very nice. Even though this hotel is in the suburbs about 30 minutes away from Downtown Toronto in an industrial area, it wasn't noisy at all. I will stay here again.

Posted by on Jun 13, 2010

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4 out of 5

Great deal!

Clean room, staff was great (sent us a fridge to keep the baby food fresh, restaurant staff was super friendly). Could not have been a better stay for the price.

Posted by , from Montreal, QC, Canada on Nov 1, 2013

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3 out of 5

This hotel was average

Pros: Free Internet
Restaurant wasn't open for lunch. Having to pay for parking was a surprise.

Posted by , from Ottawa on Nov 9, 2012

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About the Radisson Hotel Toronto East

Location 55 Hallcrown Pl, Toronto, ON M2J4R1

Property Features

Radisson Hotel Toronto East offers its guests an indoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 7700 square feet (693 square meters) and includes conference space. Multilingual staff, gift shops/newsstands, and laundry facilities are also featured at the eco-certified Radisson Hotel Toronto East. For a fee, parking is available. The property offers extended parking privileges. This 3.5-star Toronto hotel is smoke free.

  • 240 guestrooms or units
  • 9 levels
  • Meeting rooms
  • 7700 sq ft of conference space
  • 693 sq m of conference space
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Gift shop
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator (on request)
  • Microwave (on request)

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Agincourt Station (4.7 km / 3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Radisson Hotel Toronto East offers 240 accommodations with coffee/tea makers and designer toiletries. Beds feature premium bedding. 32-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Toronto hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves and refrigerators can be requested. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator available
  • Microwave available
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekends from 7 AM and 10:30 AM.

Radisson Hotel Toronto East has a restaurant serving breakfast, lunch, and dinner.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Golfing nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking
  • Wheelchair accessible path of travel

Hotel Policies

Check-in

  • Check-in time starts at 3 PM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and Carte Blanche. Cash is not accepted.

  • Debit cards not accepted
  • UnionPay
  • Staffed front desk
  • Children stay free - maximum age 11
  • No cribs (infant beds) available
  • Children stay free

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CAD 18 for adults and CAD 9 for children
  • Self parking fee: CAD 8 per night
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Radisson Hotel Toronto East
  • Radisson Toronto East
  • Radisson North York
  • Radisson Toronto
  • Radisson Toronto East Toronto
  • Radisson Hotel Toronto East Hotel
  • Radisson Hotel Toronto East Toronto
  • Radisson Hotel Toronto East Hotel Toronto

You should know

  • Children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Eco-Certified Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

  • Green Key Global
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.