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4.1 out of 5

"We loved the heated pool and the free breakfast was what you expect. The tqo gwntlemen who helped us during our stay werw top notch. Amazing and kind ... " More

By a verified traveler on Mon 10 May 2021

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Hotel Description

Hotel near Tucson Mall in Tucson

In shopping district

Stay at this Tucson hotel and you'll be within half a mile (1 km) of Tucson Mall and 2 miles (3 km) of Rillito River Park. Rillito Park Horse Racetrack and Sporting Chance Center are also within 3 miles (5 km).

Free perks

This hotel features an outdoor pool and a gym. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the spa tub and free perks like buffet breakfast and free self parking.

Suite, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$121* Per night/room Oct 30 - Oct 31

Suite, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, Multiple Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Comfort Suites At Tucson Mall ratings based on 15 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Comfort Suites At Tucson Mall

Everyone (10) Family (6)
1 out of 5
Per our Travelocity reservation the cost was $252 for two nights and it was pet friendly. We called ahead to see if they took cats and what the charge would be. The desk clerk said $25 per night and we agreed. When we got there she attempted to overcharge $50 which I disputed and she removed. Since then they have debited our account $484 or $182 more. Room was left clean with no damage. This isn't the first time Comfort Inn disappointed but, it will be the last! Don't stay here!

Posted by on Jul 4, 2022

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Comment from Hotel Management

Jul 5, 2022 by PT

Richard, I am sorry you had this experience. Can you provide me with your room number or date of the stay so I can look into this please? Thank you Pam

5 out of 5

Posted by , from HERMOSILLO on Jun 27, 2022

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5 out of 5

Posted by on May 15, 2022

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4 out of 5
Cramp parking area

Posted by on Apr 6, 2022

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Comment from Hotel Management

Apr 6, 2022 by Beatrice Turcu,

Sorry for the Cramped parking lot Rachel!

5 out of 5

Posted by on Oct 6, 2021

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5 out of 5
We loved the heated pool and the free breakfast was what you expect. The tqo gwntlemen who helped us during our stay werw top notch. Amazing and kind individuals. The rooms could have used a little morw TLC. The chairs had rarher large stains on them, the couch had food crumbs all over it, and the bathroom could use some maintenance work; paint, drywall... Overall good. Would stay again!

Posted by on May 10, 2021

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Comment from Hotel Management

May 11, 2021 by MZ

Thanks for staying with us. We appreciate your feedback!

5 out of 5

Posted by on Jan 22, 2021

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Comment from Hotel Management

Feb 1, 2021 by Mehdi Z.

Thanks for staying with us. We appreciate your feedback!

4 out of 5

Posted by on Sep 22, 2019

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Comment from Hotel Management

Sep 29, 2019 by Javier Ciscomani - Front Office Manager

Dear Valuable Guest, Thank you for taking the time to review our hotel regarding your recent stay. We appreciate your feedback and hope to see you again soon!

5 out of 5
We love this hotel. The staff are so welcoming, it is clean and the location is great.

Posted by on May 13, 2019

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Comment from Hotel Management

May 13, 2019 by Javier Ciscomani - Front Office Manager

Dear Valuable Guest, Thank you for taking the time to review our hotel. I am happy to hear you love our property. We appreciate your feedback, thank you for choosing to stay with us and hope to see you again soon!

5 out of 5

Posted by on Mar 27, 2019

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Comment from Hotel Management

Apr 8, 2019 by Javier Ciscomani - Front Office Manager

Dear Valued Guest, Thank you for taking the time to review your recent stay on Travelocity. We appreciate the high rating and would like to thank you for choosing to stay with us!

About the Comfort Suites At Tucson Mall

Location 515 West Auto Mall Dr, Tucson, AZ 85705

Property Features

Comfort Suites At Tucson Mall offers its guests an outdoor pool, a spa tub, and a fitness center. There's a snack bar/deli on site. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and a meeting room. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Comfort Suites At Tucson Mall. Self parking is free. This Tucson hotel is smoke free.

  • 1 building
  • 86 guestrooms or units
  • 3 levels
  • Built in 1989
  • Buffet breakfast (free)
  • Deli
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Convenience store
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
  • 1 conference room

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Train station: Tucson Station (8.4 km / 5.2 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Comfort Suites At Tucson Mall offers 86 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Accommodations are furnished with queen sofa beds. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Tucson hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Pull-out sofa bed
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Long distance calls (free)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

Guests are served free buffet breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

  • Health or beauty spa nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per stay.
  • Cribs (infant beds) are available for USD 20.00 per stay.

Pet Policy

  • Pets: USD 25 per pet, per day
  • Maximum 2 per room (weight limit: 25 lbs)
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. A shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice). This property affirms that it adheres to the cleaning and disinfection practices of Travel in the New Normal (US Travel - USA) and SafeStay (AHLA - USA).

  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Staffed front desk
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Property follows sanitization practices of Travel in the New Normal (US Travel - USA)
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Children stay free - maximum age 18
  • Social distancing measures are not in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 4
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per day
  • Service animals are exempt from fees
  • In-room safe fee: USD 1 per night
  • Crib (infant bed) fee: USD 20.00 per stay
  • Rollaway bed fee: USD 20.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Comfort Suites Hotel Tucson Mall
  • Comfort Suites Tucson Mall
  • Comfort Suites At Tucson Mall Hotel Tucson
  • Tucson Comfort Suites
  • Comfort Suites Tucson Mall Hotel
  • Comfort Suites At Tucson Mall Hotel
  • Comfort Suites At Tucson Mall Tucson
  • Comfort Suites At Tucson Mall Hotel Tucson

You should know

  • Up to 4 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.