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"Did not get the room reserved. Pictures that were shown on site were not what was available in the complex. Air conditioner in room was frozen over up ... " More

By a verified traveler on Fri 12 Mar 2021

Hotel Description

3-star hotel near Park Place Mall

In Tucson

Within 2 miles (3 km) of this Tucson hotel, you'll find Park Place Mall and Trail Dust Town. University of Arizona and Davis-Monthan Air Force Base are also within 6 miles (10 km).

Renovated in 2016

This hotel features an outdoor pool and a fitness center. Traveling on business? Take advantage of the business center and free WiFi in public areas. Free self parking, a lobby fireplace, and a picnic area are also offered.

Fireplaces, free WiFi

Boasting fireplaces, the 128 guestrooms also offer free WiFi and kitchens. Other amenities include pillowtop beds, sofa beds, and flat-screen TVs with satellite channels.

Studio Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max
$94* Per night/room Apr 28 - Apr 29

Studio Suite, 1 King Bed, Fireplace

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 2 Bedrooms, Fireplace (Loft)

Bed Count 1 King Bed Maximum Occupancy 8 Max

Sonesta ES Suites Tucson ratings based on 20 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Sonesta ES Suites Tucson

Everyone (14) Family (8)
3 out of 5
Did not get the room reserved. Pictures that were shown on site were not what was available in the complex. Air conditioner in room was frozen over upon arrival and would not efficiently cool the room without freezing up and not blowing enough air.

Posted by on Mar 12, 2021

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Comment from Hotel Management

Mar 19, 2021 by Assistant General Manager

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Marie Rubio

2 out of 5
the furniture was really dirty, the carpet was wet and smelly, the dishes in the dishwasher were filthy. The coffee maker was half melted from dishwasher.

Posted by on Mar 8, 2021

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Comment from Hotel Management

Mar 19, 2021 by AGM

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Marie Rubio Assistant General Manager

3 out of 5
Very clean and was happy with a prior stay which is why I chose to stay here again but this time there was a family directly above me that was very loud. I wish I would have brought ear plugs.

Posted by on Mar 1, 2021

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5 out of 5
Overall room was better than what we thought. Had an amazing stat Definitely will be back again.

Posted by , from Tucson, Az on Sep 3, 2020

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Comment from Hotel Management

Sep 19, 2020 by Assistant General Manager

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Marie Rubio

3 out of 5
The room had left over food in microwave . Beds weren't made and

Posted by on Jun 29, 2020

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Comment from Hotel Management

Jun 30, 2020 by AGM

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Marie Rubio

5 out of 5
The staff was excellent, friendly, knowledgeable, helpful, they went out of their way to welcome our group and made sure we were comfortable and had a great stay.

Posted by on Mar 5, 2020

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Comment from Hotel Management

Apr 21, 2020 by Marie

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Marie Rubio

5 out of 5

Posted by on Jan 29, 2020

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5 out of 5

Posted by on Jul 28, 2019

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5 out of 5
I really enjoyed the two bedroom loft I stayed in. Very clean and close to shopping and dining.

Posted by on Jul 22, 2019

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4 out of 5
Not much to say, other than it was very peaceful, and Breakfast was Fantastic !

Posted by on Jun 15, 2019

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About the Sonesta ES Suites Tucson

Location 6477 E Speedway Blvd, Tucson, AZ 85710

Renovations + Closures

The following facilities or services will be unavailable from September 9 2020 to March 1 2021 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

Property Features

Sonesta ES Suites Tucson offers its guests an outdoor pool and a fitness center. A computer station is on site and WiFi is free in public spaces. A business center and a meeting room are available. A free manager's reception is offered on select days. Event space at this hotel measures 828 square feet (77 square meters). Barbecue grills, multilingual staff, and a picnic area are also featured at the business-friendly Sonesta ES Suites Tucson. Free self parking is available. A complete renovation of Sonesta ES Suites Tucson was completed in June 2016. This 3-star Tucson hotel is smoke free.

  • 128 guestrooms or units
  • 2 levels
  • 16 buildings
  • 828 sq ft of conference space
  • 77 sq m of conference space
  • Manager's reception (free)
  • Business facilities
  • 1 conference room
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Separate dining area
  • Sofa bed
  • Full-sized refrigerator/freezer
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Tucson International Airport (TUS) (20.7 km / 12.9 mi)
  • Parking: Free self parking

Room Amenities

Sonesta ES Suites Tucson offers 128 accommodations, which are accessible via exterior corridors and feature fireplaces and DVD players. Accommodations have separate sitting areas and are furnished with double sofa beds. Pillowtop beds feature Frette Italian sheets and premium bedding. 32-inch flat-screen televisions come with premium satellite channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • In-room kitchen
  • Fireplace
  • Dining room
  • Sitting area
  • Pillowtop beds
  • Pull-out sofa bed
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • DVD player
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Frette Italian linens
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

The hotel hosts a free manager's reception on select days.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Golfing nearby
  • Basketball on site
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Volleyball on site
  • Golf lessons available nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 5 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 75 per pet, per stay, plus a deposit of USD 75 per stay
  • Maximum 2 per room
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available. Individually-wrapped food options are available for lunch. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Credit card pre-authorization
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for lunch
  • Number of children who can stay free - 5
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 75 per stay
  • Pet fee: USD 75 per pet, per stay
  • Late check-out fee: USD 75.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sonesta ES Suites Tucson Condo
  • Sonesta ES Suites Tucson
  • Residence Inn Tucson Speedway Hotel Tucson
  • Tucson Residence Inn
  • Sonesta ES Suites Tucson Hotel
  • Sonesta ES Suites Tucson Hotel
  • Sonesta ES Suites Tucson Tucson
  • Sonesta ES Suites Tucson Hotel Tucson

You should know

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.