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4.6 out of 5

"Clean! Overall clean. Beautiful 1930’s elegant architecture. New furnishings in excellent condition. Friendly helpful Staff. Delicious food in restaur ... " More

By a verified traveler on Fri 18 Oct 2019

Hotel Description

3.5-star historic hotel near Utica Memorial Auditorium

Heart of Utica

Within a 10-minute walk of the hotel, you'll find Utica Memorial Auditorium and Stanley Theater. Also, Utica Children's Museum is within half a mile (1 km) and Saranac Brewery is within 2 miles (3 km).

Renovated in 2017

This hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Traveling on business? Take advantage of the business center and free WiFi in public areas. Free self parking, a computer station, and dry cleaning are also offered.

Free Internet, iPod docks

Featuring conveniences like refrigerators and coffee/tea makers, the 112 guestrooms offer free WiFi and free wired Internet, as well as LED TVs with cable channels. IPod docks, room service, and free local calls are also available.

Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Room, 1 Queen Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Studio Suite, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Studio Suite, 1 King Bed, Accessible (Hearing)

Bed Count 1 King Bed Maximum Occupancy 2 Max

DoubleTree by Hilton Utica ratings based on 15 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for DoubleTree by Hilton Utica

Everyone (7) Couples (2) Family (3)
4 out of 5

Posted by on Oct 20, 2020

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5 out of 5
Location is perfect for the Boilermaker Race. Very clean, quiet, and comfortable.

Posted by on Jul 18, 2019

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5 out of 5

Posted by on May 12, 2019

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5 out of 5
Everything was amazing. The Guest service manager Mr. Cucci made sure my dozen roses were waiting inside my king suite. The hotel room itself was perfect. Super affordable.100% recommend getting a room with there jetted tub. We will be back.

Posted by on Apr 1, 2019

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Comment from Hotel Management

Apr 16, 2019 by Lee A

Thank you so much for sharing your feedback, I'm glad Anthony took such great care of you. We look forward to seeing you next time!

5 out of 5

Posted by on Mar 31, 2019

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Comment from Hotel Management

Apr 16, 2019 by Lee A

Thanks for the great rating, we appreciate your business!

5 out of 5
Plenty of parking; beautiful building and clean, comfortable rooms!

Posted by on Feb 20, 2019

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Comment from Hotel Management

Mar 5, 2019 by Lee A

Thank you so much for your feedback! I'm glad you appreciated our historic hotel and original designs. We now also have modern amenities with our renovation and brand new fenced in parking lot.

4 out of 5
The property was very nice and the staff were also very helpful. The restaurant was beautiful but under staffed, a little effort is needed to bring the restaurant to the same level as the hotel.

Posted by on Feb 18, 2019

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Comment from Hotel Management

Apr 16, 2019 by Lee A

Thank you for the feedback, we appreciate your business and the information. We will share with our restaurant team.

5 out of 5
Beautiful rooms and facilities. Friendly staff, cozy beds.

Posted by on Jan 3, 2019

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Comment from Hotel Management

Jan 7, 2019 by Lee A

Thanks so much for your review! We're glad to hear you were so comfortable in our signature Sweet Dreams beds!

4 out of 5

Great historic hotel and great stay

Pros: historic character
Cons: clean up the parking lot, a little improvement would really make the area shine. a ramp at the parking lot door is a must!
Location: Visit the Munson Williams Proctor Musume
I was in Utica on business and stayed at the Utica Hotel for 3 nights. The hotel is about a mile from the NYS thruway and has parking in the Hotel parking lot with easy access into the building, check-in counter and elevators. This a historic grand hotel with a huge lobby that opens up to the mezzanine level above with chandeliers and Corinthian columns. Rooms are large with great city views. Staff was friendly and accommodating and highly recommend staying here. The City has a wealth of historic architectural buildings, well worth driving up Genesee Street and around the Munson Williams Proctor Art Institute (a Philip Johnson building) area.

Posted by , from Rochester, NY on Sep 3, 2015

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4 out of 5
Wonderful old time building!! The lobby is straight from the 19 century... Fun!

Posted by on Aug 6, 2015

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About the DoubleTree by Hilton Utica

Location 102 Lafayette Street, Utica, NY 13502

Renovations + Closures

The following facilities or services will be unavailable from September 9 2020 to December 31 2020 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. There's an onsite business center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 6600 square feet (613 square meters) and includes conference space. A 24-hour fitness center, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly DoubleTree by Hilton Utica. Free self parking is available. A complete renovation of DoubleTree by Hilton Utica was completed in 2017. This 3.5-star Utica hotel is smoke free.

  • 1 building
  • 112 guestrooms or units
  • 14 levels
  • 6600 sq ft of conference space
  • 613 sq m of conference space
  • Built in 1912
  • Dining venue
  • Bar or lounge
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Wedding services available
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Refrigerator
  • Microwave (on request)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , RV, bus, truck parking

Transport

  • Airport: Hancock Intl. Airport (SYR) (89.9 km / 55.9 mi)
  • Train station: Utica Station (0.8 km / 0.5 mi)
  • Parking: Free self parking

Room Amenities

DoubleTree by Hilton Utica offers 112 accommodations with iPod docking stations and MP3 docking stations. 50-inch LED televisions come with premium cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers. This Utica hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and irons/ironing boards. Housekeeping is offered daily and microwaves can be requested.

  • Separate bedroom
  • IPod dock
  • In-room dining (limited hours)
  • LED television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave available
  • Coffee maker
  • Shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 11:00 AM.

DoubleTree by Hilton Utica has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 3:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitization practices of CleanStay (Hilton) guidelines.The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 4
  • Debit cards
  • gap period enforced between guest stays 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 6.50 and USD 15.95 for adults, USD 6.50 and USD 14.95 for children (approximately)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ascend Collection Utica
  • Utica Ascend Collection
  • DoubleTree Hilton Utica Hotel
  • DoubleTree Hilton Utica
  • DoubleTree by Hilton Utica Hotel
  • DoubleTree by Hilton Utica Utica
  • DoubleTree by Hilton Utica Hotel Utica

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

The property is a member of Historic Hotels of America.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.