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Holiday Inn Express & Suites Utica, an IHG Hotel

2.5 star property
Hotel perfectly located for exploring Utica

Choose dates to view prices

Photo gallery for Holiday Inn Express & Suites Utica, an IHG Hotel

Free daily buffet breakfast
Exterior
Exterior
Hypo-allergenic bedding, pillowtop beds, desk, blackout drapes
Free daily buffet breakfast
Reviews
8.6

Excellent

Popular amenities

  • Breakfast included
  • PoolPoolPool
  • Parking included
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • GymGymGym

Explore the area

Map
23 Wells Ave, Utica, NY, 13502
  • Popular LocationStanley Theater2 min drive
  • Popular LocationSaranac Brewery3 min drive
  • Popular LocationUtica College6 min drive
  • AirportSyracuse, NY (SYR-Hancock Intl.)53 min drive

Room options

View all photos for Standard Room, 1 Queen Bed, Accessible (Communication, Accessible Tub)

Room amenity

Standard Room, 1 Queen Bed, Accessible (Communication, Accessible Tub)

10/10 Exceptional
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 King Bed

Room amenity

Suite, 1 King Bed

10/10 Exceptional
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communication, Roll-In Shower)

Hypo-allergenic bedding, pillowtop beds, desk, blackout drapes

Standard Room, 1 King Bed, Accessible (Communication, Roll-In Shower)

10/10 Exceptional
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, pillowtop beds, desk, blackout drapes

Standard Room, 1 King Bed

9/10 Wonderful
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

Room amenity

Suite, 2 Queen Beds

10/10 Exceptional
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Hypo-allergenic bedding, pillowtop beds, desk, blackout drapes

Standard Room, 2 Queen Beds

8.9/10 Excellent
  • 185 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

Hypo-allergenic bedding, pillowtop beds, desk, blackout drapes

Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

10/10 Exceptional
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Communication, Accessible Tub)

Room amenity

Suite, 1 King Bed, Accessible (Communication, Accessible Tub)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication, Accessible Tub)

Hypo-allergenic bedding, pillowtop beds, desk, blackout drapes

Standard Room, 2 Queen Beds, Accessible (Communication, Accessible Tub)

9.3/10 Wonderful
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room | Hypo-allergenic bedding, pillowtop beds, desk, blackout drapes

Standard Room

9.3/10 Wonderful
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Similar properties

Exterior
Home2 Suites by Hilton Utica, NY
Pool
Breakfast included
Pet friendly
Parking included
4.4 out of 5, Excellent, (323)
The price is $230
per night
$262 total
includes taxes & fees
Jun 10 - Jun 11
Home2 Suites by Hilton Utica, NY

About the neighborhood

Utica

City center stay.Within a 15-minute walk of the hotel, you'll find Erie Canalway Trail and Utica Children's Museum. National Distance Running Hall of Fame and North Utica Shopping Center are also within 2 miles (3 km).

What's nearby

  • Utica Memorial Auditorium - 19 min walk
  • Stanley Theater - 2 min drive
  • Saranac Brewery - 3 min drive
  • Utica Zoo - 5 min drive
  • Utica College - 6 min drive

Getting around

  • Utica Station - 14 min walk
  • Hancock Intl. Airport (SYR) - 53 min drive

Restaurants

  • McDonald's - 3 min walk
  • Wendy's - 4 min walk
  • O'Scugnizzo Pizzeria - 2 min drive
  • Dunkin' - 4 min walk
  • Wingstop - 5 min walk

About this property

Holiday Inn Express & Suites Utica, an IHG Hotel

Hotel perfectly located for exploring Utica
There's a snack bar/deli on site. Free breakfast is served daily, and guests can also enjoy a free manager's reception. WiFi is free in public spaces. Business amenities include a 24-hour business center and a meeting room. Event space at this hotel measures 336 square feet (31 square meters) and includes conference space. A 24-hour fitness center, barbecue grills, and gift shops/newsstands are also featured at the business-friendly Holiday Inn Express & Suites Utica, an IHG Hotel. Free self parking is available. You'll have access to the health club at a partner property.

This Utica hotel is smoke free.

  • 75 guestrooms or units
  • 3 levels
  • 336 sq ft of conference space
  • 31 sq m of conference space
  • Built in 2012
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Deli
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • BBQ grill(s)
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
Holiday Inn Express & Suites Utica, an IHG Hotel offers 75 accommodations with coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. LED televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves.

This Utica hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Languages

English, Spanish, Ukrainian

Property amenities

Family friendly

  • Free crib
  • Free rollaway/extra bed
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Free manager's reception (select days)
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Handrails in stairways
  • Pool hoist on site
  • Sign language-capable staff
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • LED TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laundry detergent
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property uses eco-friendly cleaning products.

We should mention

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Utica
Holiday Inn Express Utica
Utica Holiday Inn Express
Holiday Inn Express Utica Hotel
Holiday Inn Express Suites Utica

Frequently asked questions

How close is Holiday Inn Express & Suites Utica, an IHG Hotel to the airport?

Holiday Inn Express & Suites Utica, an IHG Hotel is 14.9 mi (17-min drive) away from the Rome, NY (RME-Griffiss Intl.) airport, the closest popular airport to the property.

How much does it cost to stay at Holiday Inn Express & Suites Utica, an IHG Hotel?

As of May 27, 2024, prices found for a 1-night stay for 2 adults at Holiday Inn Express & Suites Utica, an IHG Hotel on May 31, 2024 start from $154.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Holiday Inn Express & Suites Utica, an IHG Hotel have an airport shuttle?

Airport shuttle services are not available at Holiday Inn Express & Suites Utica, an IHG Hotel.

Does Holiday Inn Express & Suites Utica, an IHG Hotel offer free breakfast?

Holiday Inn Express & Suites Utica, an IHG Hotel offers free buffet breakfast every day from 6 AM to 10 AM.

Is there a casino at Holiday Inn Express & Suites Utica, an IHG Hotel?

No, there is no casino at this hotel.

What time is check-in at Holiday Inn Express & Suites Utica, an IHG Hotel?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Holiday Inn Express & Suites Utica, an IHG Hotel?

This hotel offers free self parking.

Does Holiday Inn Express & Suites Utica, an IHG Hotel have a pool?

Yes, there's a pool.

Does Holiday Inn Express & Suites Utica, an IHG Hotel have a spa?

There are no spa services available at this hotel.

How close is Holiday Inn Express & Suites Utica, an IHG Hotel to downtown Utica?

Holiday Inn Express & Suites Utica, an IHG Hotel is 0.8 mi away from Utica.

Holiday Inn Express & Suites Utica, an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 412 out of 782 reviews" "
Rating 8 - Good. 255 out of 782 reviews" "
Rating 6 - Okay. 62 out of 782 reviews" "
Rating 4 - Poor. 22 out of 782 reviews" "
Rating 2 - Terrible. 31 out of 782 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

ROBERT

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Angela

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
neat clean dove products
Stayed 1 night in Feb 2024

2/10 Terrible

Marlene

Traveled with family
Disliked: Cleanliness, staff & service, room comfort
Staff was horrible
A boys hockey team was booked in the hotel, they used the “meeting room “ which was directly across from our room. There was constant noise parents kept bringing in and out plastic totes banging the walls chairs pizza parties etc… worst of it was the boys playing hockey outside our room tile floor plastic hockey sticks and put a dozen 12 year old boys together playing it’s very loud. This was at 7 am the front desk did nothing and we didn’t want to yell at the boys they were just enjoying themselves but we got no sleep! Late night and early morning. Why didn’t the hotel put one from the group in this room? The cleaning staff was horrible too so we left the room to try to get breakfast across the hall these boys and parents were eating machines not leaving anything for anyone else loading up all the milk bottles and yogurt in bags and piling up their plates so we were only gone 10 minutes tops and our room was done by cleaning staff, they made the bed changed dirty towels for clean nothing else, the coffee table had food grease on it they never wiped it down or vacuumed as there was visible confetti on the rug when we checked it. This wasn’t our first time staying here but it was our last the staff didn’t care!
Stayed 2 nights in Feb 2024

2/10 Terrible

ANDRES

Stayed 1 night in Feb 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Feb 2024

10/10 Excellent

Richard

Stayed 2 nights in Jan 2024

8/10 Good

Jonathan

Traveled with family
Liked: Cleanliness, staff & service, amenities
The sink in room 107 didn't function properly. The stopper was broken and water drained slowly, as if the drain was fixing to clog up. The breakfast staff was excellent.
Stayed 1 night in Jan 2024

10/10 Excellent

Marissa

Stayed 1 night in Dec 2023

10/10 Excellent

Valerie

Stayed 2 nights in Dec 2023

10/10 Excellent

chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Dec 2023