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"Just shabby, badly in need of upgrades. Room was clean but really outdated. Very few amenities. Great location, however, and the staff was friendly en ... " More

By a verified traveler on Mon 13 Jun 2022

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Hotel Description

3-star beach hotel near Virginia Beach Boardwalk

Oceanside stay

With a stay at this Northeast Virginia Beach hotel, you'll be steps from Atlantic Wildfowl Heritage Museum and Virginia Beach Fishing Pier. Virginia Beach Boardwalk and Seabreeze Beach are also within half a mile (1 km).

Multiple dining options

This smoke-free hotel includes 2 restaurants, an indoor pool, and a 24-hour gym. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Relax with a drink at the bar/lounge and enjoy free perks like continental breakfast and free self parking.

Basic Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$91* Per night/room Feb 6 - Feb 7

Luxury Room, 1 Bedroom, Beach View

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Comfort Room, 2 Queen Beds, Non Smoking, Beach View

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Basic Room, 1 King Bed, Sea View, Sea Facing

Bed Count 1 King Bed Maximum Occupancy 2 Max

Comfort Room, 1 King Bed, Non Smoking, Beach View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premium Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Sandcastle Resort On The Beach ratings based on 28 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Sandcastle Resort On The Beach

Everyone (8) Couples (6) Family (14)
3 out of 5
Just shabby, badly in need of upgrades. Room was clean but really outdated. Very few amenities. Great location, however, and the staff was friendly enough.

Posted by on Jun 13, 2022

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Comment from Hotel Management

Jul 5, 2022 by BW

Thank you

3 out of 5
The view of the ocean from the room!

Posted by on Jun 1, 2022

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Comment from Hotel Management

Jul 5, 2022 by BW

Thank you

5 out of 5
Love this hotel for location. The oceanfront room was amazing for the price. Great restaurants in the hotel and surrounding ateas that you could walk to.

Posted by on Apr 22, 2022

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Comment from Hotel Management

May 8, 2022 by BW

Hello John Thank you so much

5 out of 5
Hotel was very clean staff was very nice. I would stay there again and recommend to others.

Posted by on Nov 14, 2021

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Comment from Hotel Management

Nov 15, 2021 by BW

Hello Thank you so much, It was really nice of you to send your feedback as well as appreciating our stay. Your points are noted & once again thank you so much

2 out of 5
I liked that the hotel had 2 decent restaurants and bar's on the property. Did not like the hotel awful experience.

Posted by on Nov 8, 2021

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Comment from Hotel Management

Nov 8, 2021 by BW

AW So sorry to hear Will appreciate if you can call the hotel manager to address the issue you might have encountered

4 out of 5

Posted by on Oct 16, 2021

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5 out of 5
All nice no complaints about it all good just the parking you have to pay extra for that.

Posted by on Sep 6, 2021

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Comment from Hotel Management

Sep 6, 2021 by BW

Thank you so much

4 out of 5
Very nice little vacation.

Posted by on Aug 2, 2021

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Comment from Hotel Management

Aug 2, 2021 by BW

Hello Thank you so much for choosing & staying with us at this beautiful Best Western Plus Sandcastle. We are glad that you enjoyed your stay & sincerely appreciate your feedback. Hope to see you soon again, Once again thank you very much on behalf of the staff & the management

4 out of 5
Loved the View & location to the Beach, boardwalk, restaurants, breakfast was good

Posted by on Jul 18, 2021

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Comment from Hotel Management

Jul 21, 2021 by BW

Hello Thank you so much for choosing & staying with us at this beautiful Best Western Plus Sandcastle. We are glad that you enjoyed your stay & sincerely appreciate your feedback. Hope to see you soon again, Once again thank you very much on behalf of the staff & the management

5 out of 5
Everyone was so helpful and friendly! Everything was clean.

Posted by on Jul 10, 2021

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Property Features

Sandcastle Resort On The Beach offers its guests a children's pool, an indoor pool, and a 24-hour fitness center. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi. A 24-hour business center and a meeting room are available. A terrace, gift shops/newsstands, and coffee/tea in a common area are also featured at the business-friendly Sandcastle Resort On The Beach. Limited free parking is available on a first-come, first-served basis. This 3-star Virginia Beach hotel is smoke free.

  • 1 building
  • 147 guestrooms or units
  • 9 levels
  • 2 dining venues
  • Continental breakfast (free)
  • Business center (24 hours)
  • Conference center
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Children's pool
  • Free WiFi
  • Laundry facilities
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , High-speed internet access , Internet access (complimentary)

Available in some public areas: Free WiFi

Parking

Parking (limited spaces)

Transport

  • Train station: Virginia Beach Station (0.8 km / 0.5 mi)
  • Parking: Free self parking

Room Amenities

Sandcastle Resort On The Beach offers 147 air-conditioned accommodations with safes and coffee/tea makers. 37-inch LCD televisions come with premium cable channels. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

  • In-room dining
  • LCD television
  • Cable channels
  • Premium channels
  • Microwave
  • Coffee maker
  • Housekeeping (on request)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Desk chair

Food & Drink

Guests are served free continental breakfast daily from 7:00 AM to 10:00 AM.

Oceans 14 Restaurant - This restaurant serves lunch and dinner.

Onsite venue #2 - This restaurant specializes in Italian cuisine and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). Open daily.

Room service is available.

Nearby Activities

An indoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Golfing nearby
  • Boat tours nearby
  • Parasailing nearby
  • Motor boating nearby
  • Kayaking nearby
  • Health or beauty spa nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Front desk staff will greet guests on arrival. This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15 per day.
  • Cribs (infant beds) are available for USD 5.0 per day.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, JCB International, and Carte Blanche. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Credit card pre-authorization
  • Masks are compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 12
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Parking height restrictions apply
  • Number of children who can stay free - 2

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 10.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 5.0 per day
  • Rollaway bed fee: USD 15 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sandcastle Resort Va Beach
  • Sandcastle Beachfront Hotel
  • Sandcastle Oceanfront Hotel Virginia Beach
  • Sandcastle Resorts
  • Sandcastle On The Virginia
  • Sandcastle Resort On The Beach Hotel
  • Sandcastle Resort On The Beach Virginia Beach
  • Best Western Plus Sandcastle Beachfront Hotel
  • Sandcastle Resort On The Beach Hotel Virginia Beach

You should know

  • Pool access available from 10:00 AM to 10:00 PM.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.