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Hilton Garden Inn Watertown/Thousand Islands

3.0 star property
3-star guestrooms with free WiFi

Choose dates to view prices

Photo gallery for Hilton Garden Inn Watertown/Thousand Islands

Courtyard
Exterior
Exterior
Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower) | In-room safe, desk, iron/ironing board, free cribs/infant beds
Breakfast, lunch, dinner served; American cuisine
Reviews
9.2

Wonderful

Popular amenities

  • Hot Tub
  • Pet friendlyPet friendlyPet friendly
  • Breakfast available
  • PoolPoolPool
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi

Explore the area

Map
1290 Arsenal Street, Watertown, NY, 13601
  • Popular LocationSalmon Run Mall15 min walk
  • Popular LocationJefferson Community College3 min drive
  • AirportWatertown, NY (ART-Watertown Intl.)8 min drive
  • Popular LocationFort Drum16 min drive

Room options

View all photos for Room, 1 King Bed, Accessible (Hearing)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Accessible (Hearing)

10/10 Exceptional
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds, Accessible (Hearing)

9.1/10 Wonderful
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | In-room safe, desk, iron/ironing board, free cribs/infant beds

Junior Suite, 1 King Bed

10/10 Exceptional
  • 240 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (Drinks & Snacks)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 1 King Bed (Drinks & Snacks)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 1 King Bed

9.5/10 Exceptional
  • 240 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Drinks & Snacks)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds (Drinks & Snacks)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Business Suite, 1 King Bed

Business Suite, 1 King Bed | In-room safe, desk, iron/ironing board, free cribs/infant beds

Business Suite, 1 King Bed

10/10 Exceptional
  • 240 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Jetted Tub

Room, 1 King Bed, Jetted Tub | In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Jetted Tub

10/10 Exceptional
  • 240 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower) | In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

9.6/10 Exceptional
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing) | Living area | 37-inch flat-screen TV with cable channels, TV

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

10/10 Exceptional
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds

9.7/10 Exceptional
  • 240 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Similar properties

Pool
Holiday Inn Express Hotel & Suites Watertown-Thousand Island, an IHG Hotel
Pool
Breakfast included
Parking included
Free WiFi
4.6 out of 5, Wonderful, (1002)
The price is $170
per night
$189 total
includes taxes & fees
Jun 7 - Jun 8
Holiday Inn Express Hotel & Suites Watertown-Thousand Island, an IHG Hotel

About the neighborhood

Watertown

In Watertown .You'll find Salmon Run Mall and Kostyk Field within 2 miles (3 km) of this hotel. Jefferson Community College and Sci-Tech Center of Northern New York are also within 2 miles (3 km).

What's nearby

  • Salmon Run Mall - 15 min walk
  • Jefferson Community College - 3 min drive
  • Samaritan Medical Center - 6 min drive
  • Thompson Park - 7 min drive
  • Fort Drum - 16 min drive

Getting around

  • Watertown, NY (ART-Watertown Intl.) - 8 min drive

Restaurants

  • McDonald's - 14 min walk
  • Starbucks - 5 min walk
  • Lotus Restaurant - 4 min walk
  • Texas Roadhouse - 13 min walk
  • Taco Bell - 14 min walk

About this property

Hilton Garden Inn Watertown/Thousand Islands

3-star guestrooms with free WiFi
Hilton Garden Inn Watertown/Thousand Islands offers its guests an indoor pool, a spa tub, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 6351 square feet (590 square meters) and includes a conference center. A vending machine, multilingual staff, and a garden are also featured at the business-friendly Hilton Garden Inn Watertown/Thousand Islands. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Watertown hotel.

  • 1 building
  • 136 guestrooms or units
  • 4 levels
  • Meeting rooms
  • 6351 sq ft of conference space
  • 590 sq m of conference space
  • Built in 2011
  • Charging station for electric cars
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Hilton Garden Inn Watertown/Thousand Islands offers 136 air-conditioned accommodations with safes and coffee/tea makers. 37-inch flat-screen televisions come with cable channels. Refrigerators and microwaves are provided.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Languages

English, German

Property amenities

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available for a fee: USD 15.95 for adults and USD 6.95 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • Spa tub
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 37-inch flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4 PM
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 15.95 for adults and USD 6.95 for children
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Thousand Islands
Hilton Garden Inn Watertown Thousand Islands
Hilton Garden Thousand Islands
Hilton Garden Watertown Thousand Islands
Hilton Garden Inn Watertown/Thousand Islands Watertown
Hilton Garden Watertown/Thousand Islands Watertown
Hilton Garden Watertown/Thousand Islands
Hilton Garn WatertownThousand
Hilton Garden Inn Watertown/Thousand Islands Hotel
Hilton Garden Inn Watertown/Thousand Islands Watertown
Hilton Garden Inn Watertown/Thousand Islands Hotel Watertown

Frequently asked questions

How close is Hilton Garden Inn Watertown/Thousand Islands to the airport?

Hilton Garden Inn Watertown/Thousand Islands is 5.2 mi (8-min drive) away from the Watertown, NY (ART-Watertown Intl.) airport, the closest popular airport to the property.

How much does it cost to stay at Hilton Garden Inn Watertown/Thousand Islands?

As of May 24, 2024, prices found for a 1-night stay for 2 adults at Hilton Garden Inn Watertown/Thousand Islands on May 31, 2024 start from $125.8, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hilton Garden Inn Watertown/Thousand Islands have an airport shuttle?

Airport shuttle services are not available at Hilton Garden Inn Watertown/Thousand Islands.

Does Hilton Garden Inn Watertown/Thousand Islands offer free breakfast?

Free breakfast isn’t provided at Hilton Garden Inn Watertown/Thousand Islands, but full breakfast is offered for a fee of USD 15.95 for adults and USD 6.95 for children.

Is there a casino at Hilton Garden Inn Watertown/Thousand Islands?

No, there is no casino at this hotel.

What time is check-in at Hilton Garden Inn Watertown/Thousand Islands?

Check-in begins at 4 PM.

Is there free parking at Hilton Garden Inn Watertown/Thousand Islands?

This hotel offers free self parking.

Does Hilton Garden Inn Watertown/Thousand Islands have a pool?

Hilton Garden Inn Watertown/Thousand Islands features an indoor pool.

Does Hilton Garden Inn Watertown/Thousand Islands have a restaurant?

Hilton Garden Inn Watertown/Thousand Islands is home to The Grille, which features American cuisine.

Does Hilton Garden Inn Watertown/Thousand Islands have a spa?

There are no spa services available at this hotel.

How close is Hilton Garden Inn Watertown/Thousand Islands to downtown Watertown?

Hilton Garden Inn Watertown/Thousand Islands is 1.8 mi away from Watertown.

Hilton Garden Inn Watertown/Thousand Islands Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 559 out of 857 reviews" "
Rating 8 - Good. 218 out of 857 reviews" "
Rating 6 - Okay. 49 out of 857 reviews" "
Rating 4 - Poor. 19 out of 857 reviews" "
Rating 2 - Terrible. 12 out of 857 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 1 night in Mar 2024

10/10 Excellent

Danielle

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 1 night in Feb 2024

10/10 Excellent

Dan

Liked: Cleanliness
Stayed 1 night in Feb 2024

6/10 Okay

Bradley

Disliked: Cleanliness
Checking in took much longer than it should have. The person checking me in was having trouble with the process. When I got to my room I used the bathroom and when I washed my hands water started pouring out onto the floor. I called the desk and asked for maintenance. After a wait, it was determined that I would need a new room. After another wait, keys for a different room were delivered. When I got into my second room I discovered that the room was not that clean. Surfaces were dusty, the sink was dirty and there was dirt on the floor. I am a Hilton Honors member and my experience at this particular Hilton did not meet my expectations.
Stayed 1 night in Jan 2024

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ThebHilton team members we came in contact with were outstanding. Made the stay worth the higher price.
Stayed 1 night in Jan 2024

10/10 Excellent

Bradley

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

2/10 Terrible

Hollie

Stayed 1 night in Jan 2024

10/10 Excellent

Brett

Stayed 1 night in Jan 2024

4/10 Poor

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Justin

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024