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4.3 out of 5

"I didn’t like the bartender but everything was spacious and a very pleasant stay. Bartender at H Bar wasn’t helpful nor welcoming nor any personality. ... " More

By a verified traveler on Sat 28 Dec 2019

Hotel Description

3-star hotel near Manhattanville College

In suburbs

Within 3 miles (5 km) of this West Harrison hotel, you'll find Manhattanville College and The Westchester Mall. Capitol Theatre and Purchase College are also within 6 miles (10 km).

Renovated in 2019

This hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Traveling on business? Take advantage of the 2 conference rooms, as well as the 24-hour business center and free WiFi in public areas. Enjoy the seasonal outdoor pool and free perks like buffet breakfast and free self parking.

Free wired Internet, iPod docks

The 187 guestrooms have flat-screen TVs with DVD players and offer free wired Internet and iPod docks. Other amenities include WiFi, coffee/tea makers, and free weekday newspapers.

Suite, 2 Bedrooms (Trio Suite plus Sofa bed)

Bed Count 1 King Bed Maximum Occupancy 8 Max

Suite, 1 Bedroom (2 Double beds plus Sofa bed)

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Suite, 1 Bedroom (1 King Bed plus Sofa bed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 2 Bedrooms (2 King beds plus sofa bed)

Bed Count 2 King Beds Maximum Occupancy 6 Max

Room, 1 Queen Bed, Accessible (with Shower)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

HYATT house White Plains ratings based on 12 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for HYATT house White Plains

Everyone (7) Couples (4) Family (3)
4 out of 5

Posted by on Jan 19, 2020

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4 out of 5
I didn’t like the bartender but everything was spacious and a very pleasant stay. Bartender at H Bar wasn’t helpful nor welcoming nor any personality. I would come again for an overnight. . .Big clean room. Plenty of towels given for 2, clean and comforting. The bed could be more comfortable for the price being paid! 1-10 scale, rating as a 7.5 / 8 Thank you!

Posted by on Dec 28, 2019

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5 out of 5

Posted by on Dec 25, 2019

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5 out of 5
Service was great and fast, super attentive, great stay

Posted by on Dec 22, 2019

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3 out of 5
Unfortunately, Hyatt provides ONLY ONE POLITICAL VIEW. ONLY NBC, CBS, CNN, MSNBC, ABC is available for viewing. FOX NEWS IS NOW A 24 H WEATHER Station. WHY, IS THE QUESTION??? THIS IS THE USA... FREEDOM IS NOT FREE HERE. SHAME ON YOU HYATT!!

Posted by on Aug 22, 2019

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3 out of 5
It’s extremely difficult to navigate around the property

Posted by on Jul 19, 2019

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Comment from Hotel Management

Jul 20, 2019 by Management

Thanks for staying with us.

5 out of 5

Posted by on Apr 29, 2019

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5 out of 5
The front desk staff was amazing. So helpful and answering questions.

Posted by on Apr 14, 2019

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5 out of 5
Great choice for this area. Brand new and very clean and comfortable. Excellent free breakfast too.

Posted by on Apr 9, 2019

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5 out of 5
Convenient location, friendly staff, clean room, comfortable bed, good breakfast with made to order omelettes.

Posted by on Jan 8, 2019

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Renovations + Closures

The following facilities or services will be unavailable from September 9 2020 to December 31 2020 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities
  • Shuttle services

Property Features

HYATT house White Plains offers its guests a seasonal outdoor pool, a spa tub, and a 24-hour fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free manager's reception. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 2360 square feet (212 square meters). Barbecue grills, multilingual staff, and gift shops/newsstands are also featured at the business-friendly HYATT house White Plains. A free area shuttle within 5 miles is available. Self parking is free. A complete renovation of HYATT house White Plains was completed in July 2019. This 3-star West Harrison hotel is smoke free.

  • 1 building
  • 187 guestrooms or units
  • 4 levels
  • 2360 sq ft of conference space
  • 212 sq m of conference space
  • Built in 2000
  • Buffet breakfast (free)
  • Dining venue
  • Bar or lounge
  • Manager's reception (free)
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Grocery service (free)
  • Wedding services available
  • Convenience store
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Free area shuttle
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Free cribs/infant beds
  • DVD player

Internet

Available in all rooms: WiFi (surcharge) , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free long-term parking , Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Westchester County Airport (HPN) (9.5 km / 5.9 mi)
  • Train station: White Plains Metro-North Railroad Station (5.6 km / 3.5 mi)
  • Property shuttles: Free area shuttle within 5 miles
  • Parking: Free self parking, extended parking, and RV/bus/truck parking

Room Amenities

HYATT house White Plains offers 187 accommodations with iPod docking stations and DVD players. Flat-screen televisions are featured in guestrooms. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers. This West Harrison hotel provides complimentary wired Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • Bathrooms are partially open
  • IPod dock
  • Flat-screen television
  • Premium channels
  • DVD player
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

Guests are served free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM. The hotel hosts a free manager's reception on select days.

H Bar - Overlooking the pool, this bar serves light fare only.

Nearby Activities

A seasonal outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Basketball on site

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests will receive an email 48 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75 per accommodation, per stay (maximum USD 200 per stay), plus a one-time cleaning fee of USD 50
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 75 lbs)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast.The property affirms that it follows sanitization practices of GBAC STAR (Hyatt) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Property does not follow sanitization practices of any association
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Guests will receive an email with special check-in instructions
  • Property follows a brand or regulatory agency's sanitization guidelines GBAC STAR (Hyatt)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100. per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 0.01 per stay (rates may vary)
  • Pet fee: USD 75 per accommodation, per stay (maximum USD 200 per stay) plus USD 50 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • HYATT house Hotel White Plains
  • HYATT house White Plains Hotel
  • White Plains HYATT house
  • HYATT House White Plains Westchester County, NY
  • Hyatt Summerfield Suites - White Plains Hotel White Plains
  • Hyatt White Plains
  • Summerfield Suites White Plains
  • White Plains Hyatt
  • White Plains Summerfield Suites
  • HYATT house White Plains Hotel West Harrison
  • HYATT house White Plains West Harrison
  • HYATT house White Plains West Harrison
  • HYATT house White Plains Hotel West Harrison

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • The seasonal pool will open in May and close in September.
  • Pool access available from 9:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.