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4.2 out of 5

"very noisy and rooms are outdated.... will not return " More

By a verified traveler on Sat 28 May 2022

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Hotel Description

3-star hotel near College of Charleston

West Ashley stay

Your stay at this West Ashley hotel places you within 3 miles (5 km) of College of Charleston and Charleston City Market. Harborage at Ashley Marina and Joseph P. Riley, Jr. Park are also within 2 miles (3 km).

Free shuttle, parking

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the gym and perks like free self parking and a free area shuttle.

Room, 1 Double Bed, Accessible (Mobility Roll-In Shower)

Bed Count 1 Full Bed Maximum Occupancy 2 Max
$119* Per night/room Aug 17 - Aug 18

Standard Room, 1 King Bed, View (Scenic View)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, View (Scenic View)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Accessible (Communication, Accessible Tub)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Holiday Inn Charleston Riverview, an IHG Hotel ratings based on 32 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Holiday Inn Charleston Riverview, an IHG Hotel

Everyone (15) Couples (3) Family (14)
4 out of 5
The view.

Posted by on Jul 17, 2022

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Comment from Hotel Management

Jul 17, 2022 by Guest Services

Hi Johnnie, Thank you for taking the time to submit a review. The Charleston Riverview Holiday Inn is a landmark hotel in Charleston and the restaurant offers spectacular views of the river. We hope to welcome you again whenever your travels bring you back to Charleston. Have a wonderful day!

3 out of 5
very noisy and rooms are outdated.... will not return

Posted by on May 28, 2022

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Comment from Hotel Management

Jun 10, 2022 by Guest Services Manager

Thank you for submitting a review. Our apologies for not meeting your expectations. Whilst an apology will regrettably not alter the outcome of your experience on this occasion. We do extend it with all sincerity. Please know that we value your business. Have a wonderful day!

5 out of 5

Posted by , from chehalis on Feb 26, 2022

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5 out of 5
Amazingly comfortable bed! Check in was quick. Parking is easy and free. Jo in the bar was wonderful and attentive. Wonderful view from the bar.

Posted by , from HAMPSTEAD on Sep 14, 2021

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Comment from Hotel Management

Sep 15, 2021 by Guest Services Manager

Hello, Thank you for the review and feedback. Thank you for the review and feedback. Also, we are grateful that the friendliness of our staff was recognized. Please know that we genuinely appreciate your business and hope to welcome you again whenever your travels bring you back to Charleston. Have a wonderful day.

1 out of 5

Posted by on Aug 20, 2021

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2 out of 5

Posted by on Jul 30, 2021

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5 out of 5

Posted by on Jul 30, 2021

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5 out of 5
The Hotel was very nice with a great view. The bar on top is great!! I will stay again!!

Posted by on Jul 22, 2021

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Comment from Hotel Management

Jul 27, 2021 by Guest Services Manager

Hello, Thank you for taking the time to submit a review. The Charleston Riverview Holiday Inn is a landmark hotel in Charleston and the restaurant offers spectacular views of the river. We hope to welcome you again whenever your travels bring you back to Charleston. Have a wonderful day!

2 out of 5
The room was not cleaned properly. I don’t even think the floors were swept. The shower had pink mold/mildew. We woke up with bug bites and a bug on my toothbrush. I will definitely stay somewhere else next time.

Posted by on Jul 2, 2021

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Comment from Hotel Management

Jul 2, 2021 by Guest Services Manager

Hello, Thank you for the review and feedback. Our apologies for not meeting your expectations. Whilst an apology will regrettably not alter the outcome of your experience on this occasion, we do extend it with all sincerity. Maintaining a fresh atmosphere within our guest rooms and common areas is always a key priority. Our staff is normally known for their exceptional service to detail, and we regret that we missed the mark. On behalf of the entire team, we sincerely apologize for falling short of meeting your expectations. Your feedback has been shared with the appropriate hotel team. Please know that we value your business. Have a wonderful day.

5 out of 5
We loved the breakfast. The room needed to be up graded but it was nice

Posted by on Jun 1, 2021

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Comment from Hotel Management

Jun 1, 2021 by Guest Services Manager

Hello, Thank you for the review and feedback. We’ve worked really hard to offer the best food in the best possible environment, so we are happy to see that reflected on your most recent visit to our hotel. Please know that we value your business. Have a wonderful day.

About the Holiday Inn Charleston Riverview, an IHG Hotel

Location 301 Savannah Hwy, Charleston, SC 29407-7263

Property Features

Holiday Inn Charleston Riverview, an IHG Hotel offers its guests an outdoor pool and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. You'll find a business center on site. Tour/ticket assistance, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Holiday Inn Charleston Riverview, an IHG Hotel. Self parking is free. Smoking is allowed in designated areas at this 3-star Charleston hotel.

  • 180 guestrooms or units
  • 12 levels
  • 1280 sq ft of conference space
  • Deli
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Free area shuttle
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired internet , High-speed internet access

Available in some public areas: Free WiFi , Free wired internet , Internet access - wireless

Parking

Free self parking

Transport

  • Property shuttles: Free area shuttle
  • Parking: Free self parking

Room Amenities

Holiday Inn Charleston Riverview, an IHG Hotel offers 180 accommodations with safes and complimentary newspapers. Beds feature pillowtop mattresses. A pillow menu is available. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers. This Charleston hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Pillowtop beds
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Pillow options
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 11:00 AM.

Holiday Inn Charleston Riverview, an IHG Hotel has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Contactless check-out is available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 72 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG). This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Debit cards not accepted
  • Staffed front desk
  • LGBTQ friendly
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Gap period enforced between guest stays - 72 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 6 and USD 15 for adults, USD 6 and USD 15 for children (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Riverview
  • Holiday Inn Riverview Charleston
  • Holiday Inn Riverview Hotel
  • Riverview Holiday Inn
  • Holiday Inn Riverview Hotel Charleston

You should know

  • The seasonal pool will open in April and close in October.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.