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Candlewood Suites Chesapeake, an IHG Hotel

2.5-star property
4809 Market Pl, Chesapeake, VA 1-855-201-7819
4.2 out of 5
Very good!
See all 15 travelocity Reviews

"Great Customer Service! " More

By a verified traveler on Tue 05 Mar 2024

Points Of Interest

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Hotel Description

Hotel perfectly located for exploring Western Branch North

Western Branch North stay

With a stay at this Western Branch North hotel, you'll be within 2 miles (3 km) of Chesapeake Square Mall and 6 miles (10 km) of Great Dismal Swamp National Wildlife Refuge. Portsmouth City Park and Sentara BelleHarbour are also within 6 miles (10 km).

Business services

This hotel doesn't skimp on freebies - guests receive free WiFi and free self parking. Traveling on business? Take advantage of the 24-hour business center and free internet in public areas. There's a 24-hour gym on site, and laundry facilities and free newspapers are also offered.

Studio Suite, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$108* Per night/room Apr 25 - Apr 26

Studio Suite, 1 Queen Bed, Accessible (Comm, Tub)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 Bedroom, Accessible (Mobil Tub)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Studio Suite, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Candlewood Suites Chesapeake, an IHG Hotel ratings based on 15 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Candlewood Suites Chesapeake, an IHG Hotel

Everyone (4) Couples (2) Family (1)
5 out of 5
Great Customer Service!

Posted by on Mar 5, 2024

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Comment from Hotel Management

Mar 6, 2024 by Melinda W - General Manager

Thank you for the positive feedback ! Your friend in hospitality,

4 out of 5

Posted by on Oct 19, 2023

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4 out of 5
Nice and clean

Posted by on Mar 8, 2023

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Comment from Hotel Management

Mar 10, 2023 by Melinda W - General Manager

Hi Twanda- We are glad to hear you enjoyed your stay with us and we hope to see you again! Your friend in hospitality,

3 out of 5
For the most part of the property was clean, our room was a queen size bed kitchenette no tables or chairs were there and we had a business office chair in the room. A check in the staff was friendly and when I went to check out the same.

Posted by on May 31, 2022

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4 out of 5
I liked the property and the facility. I loved the location because it had nearby shopping and places to eat. What I did not like is that it was advertised that I would get a room with two queen beds. Instead I had a room with two full size beds. The staff at the hotel told me that they do not have any rooms with two queen beds. False advertisement….

Posted by on Jun 14, 2021

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Comment from Hotel Management

Jun 20, 2021 by Melinda W - General Manager

Anonymous- Thank you for telling us about your stay. Our studios with 2 beds are doubles and our studios with 1 bed are queens. I would love to speak with directly about your stay but I have no information to go off of. Feel free to contact me directly at the hotel.

5 out of 5
The property is located well with easy access to stores and restaurants

Posted by on Jun 13, 2021

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Comment from Hotel Management

Jun 20, 2021 by Melinda W - General Manager

Thanks for staying with us. We appreciate your feedback! Happy to hear that you found everything conveniently during your stay with us.

4 out of 5

Posted by on Feb 12, 2020

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Comment from Hotel Management

Feb 16, 2020 by Melinda W - Hotel Manager

Thank you for stay and feedback !

4 out of 5
quiet area, accessible to food and stores. property is well maintained, clean

Posted by on Sep 1, 2019

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3 out of 5

Lacking in funeture

Pros: Hotel was clean. Staff was friendly.
Cons: A regular 10 cup coffee pot. The bed was really hard. Had place setting for 2 people and only 1 chair for table
Location: Location was easy to get to. Several places to eat. Convenient to most attractions.
Over all experience was okay. It was clean and the staff was friendly.

Posted by , from St. Louis, MO on Jul 24, 2015

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5 out of 5

Great Kitchen

Having a full size refrigerator with ice maker, two burner stove, dish washers and garbage disposal was fantastic! Not to mention the basics supplied, dish soap, paper towels etc.

Posted by , from Chesapeake, VA on Jul 31, 2013

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About the Candlewood Suites Chesapeake, an IHG Hotel

Location 4809 Market Pl, Chesapeake, VA 23321

Property Features

A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business center and a meeting room are available. A 24-hour fitness center, barbecue grills, and complimentary newspapers in the lobby are also featured at the business-friendly Candlewood Suites Chesapeake, an IHG Hotel. Free self parking is available. This Chesapeake hotel is smoke free.

  • 1 building
  • 102 guestrooms or units
  • 4 levels
  • Business center (24 hours)
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • 1 conference room

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet , Internet access in public areas - high speed

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Candlewood Suites Chesapeake, an IHG Hotel offers 102 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with cable channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. This Chesapeake hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided weekly.

  • In-room kitchen
  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Rollaway beds (surcharge)
  • Housekeeping (weekly)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Assistive listening devices available
  • Braille or raised signage
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 75 per accommodation, per week (maximum USD 150 per stay)
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are not available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per week (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Candlewood Suites Chesapeake
  • Candlewood Suites Hotel Chesapeake
  • Candlewood Suites Chesapeake/Suffolk Hotel Chesapeake
  • Candlewood Suites Chesapeake Hotel
  • Chesapeake Candlewood Suites

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.