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"The Hotel was nice. Nice room size. The pool area was okay. No tables to play card game while the kids swim but its okay I guess. Only bad thing was t ... " More

By a verified traveler on Thu 02 Jan 2020

Hotel Description

Hotel near Six Flags Great America in Gurnee

Heart of Gurnee

With a stay at this well-placed hotel, you'll be half a mile (1 km) from Six Flags Great America and within 2 miles (3 km) of Gurnee Mills. Also, Gold Pyramid House is within 3 miles (5 km) and Tempel Lipizzans is within 6 miles (10 km).

Free perks

This hotel features an indoor pool and a 24-hour fitness center. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Guests will appreciate freebies like continental breakfast and free self parking.

Free WiFi, comfy beds

The 65 guestrooms feature comforts like pillowtop beds and premium bedding, while refrigerators and microwaves offer the conveniences of home. Other amenities include free WiFi, coffee/tea makers, and LCD TVs with satellite channels.

Room, 1 King Bed, Accessible, Non Smoking (Mobility)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$61* Per night/room Feb 24 - Feb 25

Studio Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Queen Beds, Accessible, Non Smoking (Mobility)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Studio Suite, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Deluxe Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Baymont by Wyndham Gurnee ratings based on 35 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Baymont by Wyndham Gurnee

Everyone (19) Family (7)
2 out of 5
I checked in at 8:00 pm and out just 91/2 hrs later, tired and irritated. The room looked as if it was in the middle of being repaired. Spots of plaster on the walls, the toilet paper holder falling out of the wall, large cracks down the corners of the room, really a total disappointment for a Baymont by Wyndham!! Checked out after a couple hours trying to sleep in between the loud talkers in the hall and the slamming doors! I was not offered a discount or anything to make me want to stay here again - I will NEVER stay at this hotel again - No, not EVER!!

Posted by on Jan 15, 2020

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Comment from Hotel Management

Jan 15, 2020 by GM

Dear Guest, We apologize for not meeting your expectations. We will work hard to take care of issues reported. If you would like to share additional details please let us know. Thanks and Regards.

4 out of 5
The Hotel was nice. Nice room size. The pool area was okay. No tables to play card game while the kids swim but its okay I guess. Only bad thing was the hot tub was out of order so that was a bummer. Breakfast was okay as well. Wish they offered non-pork patties but hey wishful thinking right! We would return if the price is right. Overall the stay was okay!

Posted by on Jan 2, 2020

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Comment from Hotel Management

Jan 7, 2020 by GM

Dear Guest, Thank you for providing your feedback.Regards.

5 out of 5
like front desk receptionist accommodations each morning and evening

Posted by on Nov 26, 2019

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Comment from Hotel Management

Dec 1, 2019 by Sasi

Dear Guest, We appreciate for taking time and providing the positive review. Thanks and Regards.

4 out of 5
I stayed for Navy Basic training graduation.. It was a decent room for the price.15 minute driving to the base .Parking was easy and there are plenty of food places close by... The desk clerk was very helpful when I arrived early in the A.M.

Posted by on Oct 30, 2019

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Comment from Hotel Management

Nov 2, 2019 by Sasi

Dear Guest thank you for your positive feed back. Congratulations on your graduation. We are proud too and salute our Navy people. Regards.

3 out of 5
The location was excellent. Central walking distance from restaurants and stores. The staff was very nice. Aside from that the hotel needs some new equipment like lamps are old and broken, pillows are old and worn out. The pool was not very attractive. The key card was not very functional.

Posted by on Aug 7, 2019

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2 out of 5
The free breakfast was ok. But there was not much else that I would call satisfactory. The room was mostly clean but in disrepair. Our reservation was for five people, when we checked in our room had only two towels and a partial roll of toilet paper. The elevator worked, but was very slow and noisy. The pool was gross and everything in that room was in very poor and diry condition, and we were told by the front desk that the hot tub has been out of order for years.

Posted by on Jul 15, 2019

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Comment from Hotel Management

Jul 20, 2019 by Sasi.A

Dear Guest, we are sorry for not meeting your expectations. We are in process of renovation. Recently there was change in ownership. Thanks for your feedback and we would definitely consider to improve for our future guests. Thanks again and Regards.

2 out of 5

Posted by on Jun 28, 2019

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Comment from Hotel Management

Jul 20, 2019 by Sasi.A

Dear Guest, thank your for your feedback. we are sorry that we did not meet your expectations.Regards.

4 out of 5
The staff was friendly. There was a pool and exercise room, however, they were not very clean.

Posted by on Mar 18, 2019

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Comment from Hotel Management

Mar 19, 2019 by chetanp

Thank You for taking time to post your thoughts, I want to apologize for the pool and fitness center. We do ensure that all the facilities are cleaned daily. I did go over this with the staff and make sure everything is taken care,

4 out of 5
Have stayed at this facility quite a few times. The staff is always excellent and really goes above and beyond in service. However, it is starting to show its age. The tubs in both of the rooms we stayed in on separate nights this last trip - could use replacement or recovering. And why do we always have to ask for an extra bath towel? The room can accommodate 4 people and they only supply 2 bath towels,, 2 face clothes and 2 hand towels. Breakfast is always filling and more than enough. Hopefully, management will be able to address these minor issues.

Posted by on Jan 17, 2019

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Comment from Hotel Management

Feb 22, 2019 by chetanp

we would like to apologize for the issue, we will address the issues directly with the staff. again thank you for staying with us.

1 out of 5
Shabby room. Most of the staff was mediocre. The people Above us were so loud both nights that we stayed that we had to contact the front desk several times for approximately 3-4 hours from 9:30 on. Around 1:00 AM BOTH nights, it was finally not as loud but it was never quiet. The staff said we could rooms move if we wanted..at midnight on the second night. Ridiculous suggestion. I didn’t think I should have to gather my 1 and 5 year olds at midnight and inconvenience ourselves because other occupants couldn’t behave like civilized people and be respectful of other customers. THEY should have been moved. I want a refund for such a miserable experience that I could have easily gotten somewhere else for less money.

Posted by , from Gurnee, IL on Sep 15, 2018

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Comment from Hotel Management

Sep 27, 2018 by chetanp

We are sorry that your experience at our hotel was disappointing. we do have policy in place for noise control. We warn them 2 times and third time we ask them to leave. We will look into the situation with the staff and make sure noise control is enforced. Again apologize for the inconvenience.

About the Baymont by Wyndham Gurnee

Location 5430 Grand Ave, Gurnee, IL 60031

Renovations + Closures

The following facilities are closed on Sunday, Wednesday, Thursday, Friday, and Saturday:

  • Indoor pool

Property Features

Baymont by Wyndham Gurnee offers its guests an indoor pool and a 24-hour fitness center. Public spaces have free WiFi and wired Internet. There's an onsite 24-hour business center. Free breakfast is available daily. The business-friendly Baymont by Wyndham Gurnee also features coffee/tea in a common area, complimentary newspapers in the lobby, and laundry facilities. Self parking is free. This Gurnee hotel is smoke free.

  • 1 building
  • 65 guestrooms or units
  • 3 levels
  • Continental breakfast (free)
  • Business center (24 hours)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Chicago, IL (ORD-O'Hare Intl.)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Baymont by Wyndham Gurnee offers 65 air-conditioned accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Pillowtop beds
  • HD television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free continental breakfast on weekdays from 6 AM to 9 AM and on weekends from 7 AM to 10 AM.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Kayaking nearby
  • Skydiving nearby
  • Sailing nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Handrails in stairways
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Guests under 21 years of age may check in by presenting valid active military identification upon arrival. For more details, please contact the property using the information on the reservation confirmation received after booking.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Pets

  • Pets: USD 25 per pet, per stay
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • Only service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Number of children who can stay free - 4

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per stay
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • BEST WESTERN Gurnee
  • BEST WESTERN Gurnee Hotel
  • Gurnee BEST WESTERN
  • Baymont Wyndham Gurnee Hotel
  • Baymont Wyndham Gurnee
  • Baymont Inn Gurnee Hotel
  • Baymont Inn Gurnee
  • Best Western Gurnee Hotel And Suites
  • Best Western Gurnee Hotel Gurnee
  • BEST WESTERN Gurnee Hotel Suites
  • Baymont Inn Suites Gurnee
  • Baymont by Wyndham Gurnee Hotel
  • Baymont by Wyndham Gurnee Gurnee
  • Baymont by Wyndham Gurnee Hotel Gurnee

You should know

  • Pool access available from 7 AM to 10 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.