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"A room window view of only noisy ac and heater units was not in my plans. Could not sleep with all the units noise from running all night. " More

By a verified traveler on Mon 04 Nov 2019

Hotel Description

3-star guestrooms with comfy beds

Near the airport

Within 6 miles (10 km) of this Hillside hotel, you'll find Oakbrook Center Mall and York Woods County Forest Preserve. Oak Brook Golf Course and Drury Lane Theater are also within 6 miles (10 km).

Free shuttle, parking

This hotel features a restaurant, a fitness center, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free airport shuttle. Enjoy the seasonal outdoor pool and perks like free self parking and a free area shuttle.

Free Internet, comfy beds

Featuring conveniences like refrigerators and microwaves, the 238 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with cable channels. Other amenities include pillowtop beds, room service, and coffee/tea makers.

Standard Room, 1 Double Bed, Accessible, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max
$139* Per night/room Jul 28 - Jul 29

Standard Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 1 Double Bed, Accessible, Bathtub

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

Best Western Plus Chicago Hillside ratings based on 10 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Best Western Plus Chicago Hillside

Everyone (9) Couples (1) Family (1)
1 out of 5
I was not informed pool was closed and that was something i put in as my criteria

Posted by on Jul 30, 2020

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3 out of 5
A room window view of only noisy ac and heater units was not in my plans. Could not sleep with all the units noise from running all night.

Posted by on Nov 4, 2019

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4 out of 5

Posted by on Apr 21, 2019

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3 out of 5

In town for family emergency

The hallway and common areas need updating, the carpets are dirty The furniture is also dirty. The brunch in the morning is not worth the cost.

Posted by , from madison, Mississippi on Aug 27, 2018

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Comment from Hotel Management

Sep 14, 2018 by pd

thank you for the feedback come see us again

3 out of 5

Will not be my first choice

Pros: Location is good
Cons: The hotel is very dated
There was a line at check in so, it took a long time to do so. The refrigerator and microwave were not working. I moved the cabinet and found they were not plugged in. There is no chair in the room for relaxing. I was not pleased that the cleaning staff vacuumed the hallways at 9am on a Sunday morning.

Posted by on Jun 14, 2016

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5 out of 5

nice hote

Pros: location
Cons: people with animals should be placed in a specific area so as not to disturb other guests
Location: Target was across the freeway, along with other restaurants, gas stations, etc
Beautiful facility. Easy access to freeways, north, south, east and west. Only problem was when I was awakened by a barking dog and I had to complain to staff. The dining facility was beautiful with multiple food choices for breakfast and the buffet. Serving staff was courteous.

Posted by , from MIchigan on Dec 29, 2015

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5 out of 5

Nice hotel close to Chicago

Great service, any request is answer fast and the best way

Posted by on Sep 7, 2015

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5 out of 5

Clean, Convenient, & Safe

Great experience for our three-night stay. Very convenient location off highway 290 to get in & out of the city. The breakfast at the hotel's restaurant was excellent, and a good value with a hotel-provided discount card.

Posted by , from Leesburg, VA on Aug 1, 2015

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5 out of 5

4 Nights for the Grateful Dead "Fare thee Well"

Pros: Very nice updated decor. Clean and spotless lobby and commons areas. Our room was very nice with 2 Queen beds. The morning breakfast buffet was A+ !
Cons: Ask for a back side hotel room is possible. Some late night motorcycle traffic from the Interstate was annoying. We didn't hear cars or trucks.
Location: Straight shot drive east into downtown Chicago(12 miles) or 3 miles from the Blue Line train into the downtown and Loop areas. Much easier access !!
The high demand for rooms over this 2015 Fourth Of July Weekend made hotel rooms closer to downtown hard to find and very expensive! So we found instead the Chicago Hillside Best Western Plus in Hillside Illinois. Being 12 miles straight west of downtown was a snap for travel. Interstate 290 E leads you right downtown Chicago. Or catching the Blue Line train was easy as well. Very easy hotel to get in and out of!! The facilities were bright and clean. You could tell it has been recently remodeled. The front desk area and lobby was beautiful, the 2 restaurants excellent and the outside pool was very well kept. Our room on the second floor was very nice and the bathroom was small but very nice with a new tub all fixtures. And here's the best part. We were able to stay 4 nights here for less than most downtown hotels were charging for one night ! Our room prepaid was a little over $100 a night. This hotel far exceeded our expectations and we would definitely stay there Again!!

Posted by , from OMAHA , NE on Jul 7, 2015

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3 out of 5

Affordable but I've stayed at nicer Best Westerns

The staff was very nice & the rooms were pretty clean. I was a little upset though when we got there after driving all night through 2 states & they didn't have the room we booked available! We reserved & paid for a king so we had to switch rooms the next day to get what we reserved. The hotel was ok for the price but I've stayed at much nicer Best Westerns before.

Posted by on Mar 31, 2015

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About the Best Western Plus Chicago Hillside

Location 4400 Frontage Road, Hillside, IL 60162

Renovations + Closures

The following facilities or services will be unavailable from July 15 2021 to May 26 2022 (dates subject to change):

  • Swimming pool

The following facilities will be closed during the winter:

  • Swimming pool

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Best Western Plus Chicago Hillside offers its guests a fitness center and a seasonal outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a 24-hour business center on site. The business-friendly Best Western Plus Chicago Hillside also features a vending machine, complimentary newspapers in the lobby, and dry cleaning/laundry services. An area shuttle within 1 miles and a roundtrip airport shuttle (available 24 hours) are free. Free self parking is available. This 3-star Hillside hotel is smoke free.

  • 238 guestrooms or units
  • 3 levels
  • Dining venue
  • Bar or lounge
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Front-desk safe
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Free area shuttle
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: Chicago O'Hare International Airport (ORD) (24.9 km / 15.5 mi)
  • Train station: Melrose Park Bellwood Station (4 km / 2.5 mi)
  • Property shuttles: Free airport shuttle and area shuttle within 1 miles
  • Parking: Free self parking

Room Amenities

Best Western Plus Chicago Hillside offers 238 accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. Flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Rooms have partially open bathrooms. Bathrooms include showers, complimentary toiletries, and hair dryers. This Hillside hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Bathrooms are partially open
  • Pillowtop beds
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

Guests can enjoy full breakfast for a fee.

Charlie's Restaurant - This restaurant serves brunch, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 11:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.00 per night.

Pet Policy

  • Pets: USD 20 per pet, per night
  • Maximum 2 per room (weight limit: 80 lbs)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards and debit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Masks are compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Car not required
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 2
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 2.00 and USD 12.95 per person (approximately)
  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Hillside Chicago
  • Best Western Plus Chicago Hillside
  • Best Western Plus Hillside Chicago
  • Best Western Plus Hotel Hillside Chicago
  • Best Western Hillside
  • Best Western Plus Chicago Hillside Hotel Hillside
  • Hillside Best Western
  • Best Western Plus Chicago Hillside Hotel
  • Plus Chicago Hillside Hillside
  • Best Western Plus Chicago Hillside Hotel
  • Best Western Plus Chicago Hillside Hillside
  • Best Western Plus Chicago Hillside Hotel Hillside

You should know

  • Best Western Plus Chicago Hillside offers transfers from the airport and train station. Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • The seasonal pool will open in May and close in September.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.