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"My room (133) was filthy. I got in at 3am and was only there to sleep but under the bed was filthy, no remote control and I was put in a disability ro ... " More

By a verified traveler on Sat 21 Aug 2021

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Hotel Description

Enjoy 20 restaurants at this Schaumburg hotel

In shopping district

Within 2 miles (3 km) of this Schaumburg hotel, you'll find Woodfield Mall and LEGOLAND® Discovery Center. Schaumburg Convention Center and Topgolf are also within 3 miles (5 km).

Renovated in 2020

This traditional hotel includes 20 restaurants, an indoor pool, and a gym. Traveling on business? Take advantage of the business center, free WiFi in public areas, and airport shuttle. Enjoy a meal in one of the 20 coffee shops/cafes and perks like free on-the-go breakfast and free self parking.

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$73* Per night/room Nov 6 - Nov 7

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Comfort Inn ratings based on 9 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Comfort Inn

Everyone (5) Couples (2) Family (2)
1 out of 5
My husband and I stayed here for the night when we came in town to visit for a night and there was no air at all. We were sweating all night long.

Posted by on Jul 10, 2022

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5 out of 5

Posted by on May 21, 2022

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2 out of 5
Shuttle was not available at my arrival, and had to pay a cab They notify me that shuttle service would not be working on my exit day, as they were going to service it. Uber was too expensive!! I had to left the hotel 1 day before to avoid transport costs They refuse to refund one night of hotel, or paid transportation Travelocity tried to get refund too without success The phone agent was very helpful, nice, care, but hotel refused to refund

Posted by on Feb 13, 2022

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Comment from Hotel Management

Feb 13, 2022 by Darshan Brahmbat

Please accept my sincere apology for the inconvenience caused to you during your stay. Please be assured appropriate measures will be taken to make sure the it doesn't happen again. Our Shuttle timings are 7AM to 10PM. If you require a shuttle before that time we are not able to provide the service because of no availability of staff. We are working very hard to make sure that no customer has to pay out of pocket for the ride back and forth from airport. We hope you will give us a chance to serve you better in the future.

1 out of 5

Posted by , from Powell on Aug 25, 2021

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1 out of 5
Dirty! The room was awful but because I got in so late 3am, I reallly jus needed to sleep. They had me in a disability room and there was tons of crap under the bed and no remote either. The ac was so loud and old I turned it off therefore slept in a room where it was 80f.

Posted by on Aug 21, 2021

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4 out of 5
My room (133) was filthy. I got in at 3am and was only there to sleep but under the bed was filthy, no remote control and I was put in a disability room with a small bed.

Posted by on Aug 21, 2021

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3 out of 5
Shuttle requires 24 hours notice, which we weren’t told about. Booked because it was advertised with a shuttle. Advertised as free parking, but costs $10 per day. Room smelled like marijuana and we were able to hear neighbors tv all night long.

Posted by on Jun 7, 2021

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5 out of 5
It was nice and clean. Staff are friendly. Like everything about it.

Posted by on Mar 22, 2021

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Comment from Hotel Management

Mar 22, 2021 by Christina Velazquez- General Manager

Thank you so much for your great review. We look forward to your next stay. Happy Spring!

5 out of 5

Posted by on Oct 6, 2020

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Comment from Hotel Management

Oct 6, 2020 by GM

Thank you for the 5!

Property Features

Comfort Inn offers its guests an indoor pool and a fitness center. There are 20 restaurants and 20 coffee shops/cafes, as well as a snack bar/deli. You can unwind with a drink at one of the 20 bars/lounges. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. There's an onsite business center. Event space at this hotel measures 360 square feet (33 square meters) and includes conference space. Multilingual staff, gift shops/newsstands, and a fireplace in the lobby are also featured at the business-friendly Comfort Inn. An airport shuttle (available on request) is available for a fee. Self parking is free. A complete renovation of Comfort Inn was completed in April 2020. This Schaumburg hotel is smoke free.

  • 1 building
  • 114 guestrooms or units
  • 4 levels
  • 20 dining venues
  • 20 bars or lounges
  • 20 coffee shops
  • 360 sq ft of conference space
  • 33 sq m of conference space
  • To-go breakfast (free)
  • Deli
  • Business facilities
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Train station: Roselle Medinah Station (7.6 km / 4.7 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Comfort Inn offers 114 accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature premium bedding. A pillow menu is available. Cable television is provided. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Pillowtop beds
  • Television
  • Cable channels
  • Coffee maker
  • Luxury bedding
  • Pillow options
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

Guests are served free on-the-go breakfast daily from 6:00 AM to 9:00 AM.

Comfort Inn has 20 restaurants on site.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

  • Casino nearby
  • Health or beauty spa nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool hoist on site
  • Pool access ramp on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time ends at 4:00 AM
  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Comfort Inn offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 30 per pet, per day, plus a deposit of USD 30 per day
  • Only dogs and cats are allowed
  • Maximum 2 per room (weight limit: 30 lbs)
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, debit cards, and cash.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 48 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Cash or credit card deposit required
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Children stay free - maximum age 17
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Parking height restrictions apply
  • Number of children who can stay free - 2
  • Debit cards
  • Gap period enforced between guest stays - 48 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150.00 per accommodation, per night
  • A damage deposit of USD 150.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 10 per person (one-way)
  • Airport shuttle fee per child: USD 5 (one-way), (from 14 to 18 years old)
  • Pet deposit: USD 30 per day
  • Pet fee: USD 30 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 40.00 (subject to availability)
  • Late check-in fee: USD 40.00 for check-in between 6:00 AM and 4:00 PM
  • Late check-out fee: USD 40.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • AmericInn Hotel Schaumburg
  • AmericInn Schaumburg
  • Schaumburg Hampton Inn
  • Stay Inn Chicago - Schaumburg Hotel Schaumburg
  • AmericInn Wyndham Schaumburg Hotel
  • AmericInn Wyndham Schaumburg
  • Schaumburg Hotel
  • Comfort Inn Hotel
  • Comfort Inn Schaumburg
  • Comfort Inn Hotel Schaumburg
  • AmericInn by Wyndham Schaumburg

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 9:00 AM to 9:00 PM.
  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Comfort Inn.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.