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4.3 out of 5

"Very courteous staff. " More

By a verified traveler on Mon 09 Aug 2021

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Hotel Description

3-star guestrooms with free WiFi

In shopping district

Within 2 miles (3 km) of this Schaumburg hotel, you'll find Woodfield Mall and Ned Brown Forest Preserve. LEGOLAND® Discovery Center and Schaumburg Convention Center are also within 2 miles (3 km).

Business services

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 5 conference rooms, as well as the 24-hour business center and free WiFi in public areas. Enjoy the 24-hour gym and perks like free self parking.

Free Internet, LCD TVs

Featuring conveniences like refrigerators and coffee/tea makers, the 162 guestrooms offer free WiFi and free wired Internet, as well as LCD TVs with cable channels. Free local calls, hair dryers, and ironing boards are also available. Housekeeping is available on request.

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$108* Per night/room Oct 25 - Oct 26

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, Non Smoking

Bed Count room.options.bedSize.SofaBed.Singular Maximum Occupancy 5 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Courtyard by Marriott Chicago Schaumburg/Woodfield Mall ratings based on 14 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Courtyard by Marriott Chicago Schaumburg/Woodfield Mall

Everyone (9) Couples (1) Family (4)
5 out of 5
Very courteous staff.

Posted by on Aug 9, 2021

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Comment from Hotel Management

Aug 13, 2021 by Andrea-Guest Services

Thank you we look forward to seeing you again!

4 out of 5
The place was clean which is a top priority. Staff was friendly. The tv remote was awful and the exercise room was too hot like a Sauna. I ordered takeout at Bistro and I think they lost the order. It was not crowded and I had to remind the order taker as it took forever. The facility is a little tired. Could use a makeover.

Posted by on Jul 30, 2021

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Comment from Hotel Management

Aug 2, 2021 by Andrea-Guest Services

Thank you for your review. I am sorry to hear of your less than memorable experience in the Bistro. As we are ramping up again to have our Bistro open with the full menu, we have had a few hiccups. Thank you for your understanding. We are working hard to make everything run smoother by getting more teammembers for that area. We look forward to seeing you the next time that you are in the Schaumurg area.

4 out of 5
Nothing stood out either way.

Posted by on Jul 27, 2021

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Comment from Hotel Management

Jul 27, 2021 by Elizabeth T

Dear Traveler. Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

1 out of 5
This hotel will steal your money and do everything in their power not to refund it. They will tell you your room will be ready in a few minutes which will turn into two hours. You will have only one set of towels in the room and it will take hours to get a second set.

Posted by on Jul 22, 2021

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Comment from Hotel Management

Jul 23, 2021 by Elizabeth T

Dear guest, We appreciate you taking the time to provide us with such candid feedback of your stay. I am very sorry to hear that your stay did not meet expectations. Please email us with a phone number or email address so our Hotel Manager can discuss your issues personally

5 out of 5

Posted by on Jun 17, 2021

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Comment from Hotel Management

Jun 28, 2021 by ET

Dear Guest. Thank you for taking the time to review your stay with us. I am so glad to hear that you enjoyed your stay! I hope your next stay is just around the corner. Call us if there is anything we can help you with.

5 out of 5

Posted by on Apr 19, 2021

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Comment from Hotel Management

May 2, 2021 by ET

Thanks for staying with us. We appreciate your feedback!

4 out of 5
They need to upgrade the tv , remote was problematic and tv sound was a bit off but otherwise a pleasant hotel. Near everything , staff was courteous

Posted by on Jan 17, 2021

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Comment from Hotel Management

Jan 18, 2021 by AJ

We appreciate your feedback.

5 out of 5

Posted by on Jul 15, 2020

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Comment from Hotel Management

Jul 16, 2020 by Arjun

Thanks for staying with us. We appreciate your feedback!

5 out of 5

Posted by on Sep 6, 2019

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4 out of 5

Posted by on Apr 8, 2019

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About the Courtyard by Marriott Chicago Schaumburg/Woodfield Mall

Location 1311 American Ln, Schaumburg, IL 60173

Renovations + Closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:

  • Bar/lounge
  • Restaurant

Property Features

Courtyard by Marriott Chicago Schaumburg/Woodfield Mall offers its guests an indoor pool and a 24-hour fitness center. Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business center and coworking spaces. Event space at this hotel measures 2886 square feet (268 square meters) and includes conference space. A library, a terrace, and tour/ticket assistance are also featured at the business-friendly Courtyard by Marriott Chicago Schaumburg/Woodfield Mall. Free self parking is available. This 3-star Schaumburg hotel is smoke free.

  • 1 building
  • 162 guestrooms or units
  • 5 levels
  • 2886 sq ft of conference space
  • 268 sq m of conference space
  • Built in 2006
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Convenience store
  • Terrace
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Indoor pool
  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , RV, bus, truck parking

Transport

  • Train station: Roselle Medinah Station (8 km / 5 mi)
  • Parking: Free self parking

Room Amenities

Courtyard by Marriott Chicago Schaumburg/Woodfield Mall offers 162 accommodations with coffee/tea makers and designer toiletries. 32-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

  • HD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (on request)
  • Local calls (free)
  • Hair dryer
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

The Bistro - This bistro specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and debit cards; cash is not accepted

Safety features at this property include a smoke detector and window guards

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; reservations are required for some onsite facilities. Contactless check-out is available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott). This property affirms that it adheres to the cleaning and disinfection practices of: COVID-19 Guidelines (CDC); Ecolab (3rd party expert - Global); SafeStay (AHLA - USA); COVID-19 Guidelines (WHO).

  • Property follows sanitization practices of COVID-19 Guidelines (CDC)
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Staffed front desk
  • LGBTQ friendly
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Contactless food service / room service is not available
  • Reservation might be required for some facilities onsite
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Guests will receive an email with special check-in instructions
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Number of children who can stay free - 2
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 2.95 and USD 18.95 per person (approximately)
  • Early check-in fee: USD 25 (subject to availability)
  • Late check-out fee: USD 25 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Courtyard Marriott Chicago Schaumburg
  • Courtyard Marriott Hotel Schaumburg Chicago
  • Courtyard Schaumburg Chicago
  • Courtyard By Marriott Chicago/Schaumburg Hotel Schaumburg
  • Courtyard Chicago Schaumburg
  • Courtyard Schaumburg
  • Schaumburg Courtyard
  • Schaumburg Marriott
  • Courtyard by Marriott Chicago Schaumburg/Woodfield Mall Hotel

You should know

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.