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"The hotel was very clean. It was very conveniently located. Great parking. The staff was very friendly. Overall great place to stay! " More

By a verified traveler on Wed 12 May 2021

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Hotel Description

Enjoy the indoor pool at this Buffalo Grove hotel

In suburbs

You'll be within 3 miles (5 km) of Kemper Lakes Golf Club and 6 miles (10 km) of Valentino Vineyards with a stay here. Heritage Park and Chevy Chase Country Club are also within 6 miles (10 km).

Free shuttle, parking

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the gym and perks like free self parking and a free area shuttle.

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
$79* Per night/room Mar 31 - Apr 1

Room, 1 King Bed, Courtyard View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Club Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Four Points by Sheraton Buffalo Grove ratings based on 7 Verified Reviews

Review Summary
3.1 out of 5 3.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Four Points by Sheraton Buffalo Grove

Everyone (4) Family (3)
2 out of 5
The front desk staff when we initially checked in, was nonchalant and did not provide any information about the hotel, what to expect, or anything other than my room number. The overnight front desk person was more friendly and helpful but unfortunately for her at about 4 am the fire alarms went off and everyone had to evacuate which probably caused a lot of unhappy people, myself included.

Posted by on Aug 8, 2022

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Comment from Hotel Management

Aug 11, 2022 by Manager

We apologize for the inconvenience of the fire alarm and for our staff member. We are addressing these issues with our staff. We hope you will give us another opportunity next time you are in the area.

4 out of 5
Clean roo

Posted by on Jul 10, 2022

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Comment from Hotel Management

Jul 15, 2022 by Manager

Thank you for you rating. We are happy you enjoyed your stay with us.

3 out of 5

Posted by on May 22, 2022

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5 out of 5

Posted by on May 25, 2021

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5 out of 5
The hotel was very clean. It was very conveniently located. Great parking. The staff was very friendly. Overall great place to stay!

Posted by on May 12, 2021

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2 out of 5

Posted by on Feb 17, 2019

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Comment from Hotel Management

Apr 1, 2019 by Jim Horwedel

Thank you

1 out of 5

I was charged 116.00 for incidentals shouldb50

Charged 116 for incidentals one night supposed to be 50? Debit card takes 3 days to get money back on card

Posted by on Mar 15, 2017

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Comment from Hotel Management

Mar 20, 2017 by Dan

We're sorry that your card was authorized for $116. We're taking steps to ensure that doesn't happen again. We look forward to welcoming you back again soon.

About the Four Points by Sheraton Buffalo Grove

Location 900 West Lake Cook Road, Buffalo Grove, IL 60089

Property Features

Four Points by Sheraton Buffalo Grove offers its guests an indoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and meeting rooms are available. Multilingual staff, gift shops/newsstands, and coffee/tea in a common area are also featured at the business-friendly Four Points by Sheraton Buffalo Grove. A free area shuttle within 5.00 mi is available. Free self parking is available. This Buffalo Grove hotel is smoke free.

  • 152 guestrooms or units
  • 2 levels
  • Meeting rooms
  • 0 sq m of conference space
  • Built in 1986
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Train station: Wheeling Station (5.7 km / 3.5 mi)
  • Property shuttles: Free area shuttle within 5.00 mi
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Four Points by Sheraton Buffalo Grove offers 152 air-conditioned accommodations with safes and complimentary bottled water. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations and hair dryers. This Buffalo Grove hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

  • In-room dining (limited hours)
  • Television
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (free)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily.

Harry's - This restaurant specializes in American cuisine and serves breakfast and dinner. A children's menu is available.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 16 years old are not allowed in the swimming pool or fitness facility.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds

This property accepts credit cards; cash is not accepted

Parties and events are allowed on site

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. Parties and events are allowed on site. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards in each accommodation. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Protective clothing is not available to guests
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Events/parties allowed
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Carbon monoxide detector
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Gap period enforced between guest stays - 48 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 13.95 for adults and USD 6.95 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Four Points Sheraton Buffalo Grove Hotel
  • Four Points Sheraton Buffalo Grove
  • Four Points by Sheraton Buffalo Grove Hotel
  • Four Points by Sheraton Buffalo Grove Buffalo Grove
  • Four Points by Sheraton Buffalo Grove Hotel Buffalo Grove

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.