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Hilton Garden Inn Chicago North Shore/Evanston

3.5-star property
1818 Maple Ave, Evanston, IL 1-855-201-7819
4.6 out of 5
Wonderful!
See all 18 travelocity Reviews

"Hot tub jets were not working " More

By a verified traveler on Sun 09 Apr 2023

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Hotel Description

3.5-star hotel near Lake Michigan

City center stay

You'll find Lake Michigan and Northwestern University within 2 miles (3 km) of this Evanston hotel. Loyola University Chicago and Home Alone House are also within 6 miles (10 km).

Renovated in 2019

This hotel features an indoor pool, a spa tub, and a restaurant. Traveling on business? Take advantage of the 4 conference rooms, as well as the 24-hour business center and free WiFi in public areas. Enjoy the gym and perks like a free area shuttle.

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$153* Per night/room Jun 7 - Jun 8

Room, 2 Double Beds (With Drinks-Snacks)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Double Beds, Accessible

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 King Bed (With Drinks-Snacks)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Two Doubles

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Hilton Garden Inn Chicago North Shore/Evanston ratings based on 18 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hilton Garden Inn Chicago North Shore/Evanston

Everyone (10) Couples (1) Family (7)
5 out of 5
Hot tub jets were not working

Posted by on Apr 9, 2023

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Comment from Hotel Management

Apr 11, 2023 by Nora

We appreciate your feedback, and we are glad to hear we provided you with great service and comfort! Thank you for addressing this issue, would love to welcome you back again!

5 out of 5
The front desk personnel were very professional. I was pleased

Posted by on Dec 20, 2022

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Comment from Hotel Management

Dec 23, 2022 by Nora

Thank you for the kind words, Antoinette. We are thrilled to know that you had a positive experience with our team! we appreciate your feedback.

4 out of 5
Great

Posted by on May 20, 2022

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Comment from Hotel Management

Jul 8, 2022 by Hilton Garden Inn Chicago North Shore/Evanston

We are glad you enjoyed your stay!

5 out of 5
Nice pool/sauna area. Adjoining parking garage was noisy.

Posted by , from Providence on Feb 24, 2022

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Comment from Hotel Management

Feb 24, 2022 by Mark

Greeting.. we want to thank you for staying at the Hilton Garden Inn, and so glad you all had an amazing time in out pool, and hot tub. We understand it can be noisy in the parking garage, which can be upsetting. We don't own the parking garage or i can promise you the garage would be very quiet ... We do thank you for staying with us and cant wait to see you soon.. Mark Latelle Hilton Garden Inn Evanston Front operations manager .

5 out of 5
I enjoyed our stay here. I wished the rooms were a little more sound proof. Our neighbors were on the noisy side, but while it was annoying during the day, I didn't hear them at night. The staff were extremely friendly and amiable. I appreciated their attention and asking if there was anything they could do for me.

Posted by on Feb 13, 2022

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Comment from Hotel Management

Feb 13, 2022 by Ibrahim

Dear Ms. Michelle, We really appreciate you taking the time to share your experience with us. I am happy to hear you found your stay to your liking and that the staff was accommodating during your stay. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

4 out of 5
Convenient, up to date, clean, cozy, nicely decorated

Posted by , from ORLANDO on Dec 30, 2021

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Comment from Hotel Management

Jan 3, 2022 by Hilton Garden Inn Northshore/Evanston

We really appreciate you taking the time to share your experience with us. We look forward to seeing you again soon.

5 out of 5
Only here for one night but comfortable bed, everything clean and well maintained. Would definitely stay here again.

Posted by on Dec 26, 2021

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Comment from Hotel Management

Dec 27, 2021 by Hilton Garden Inn Northshore/Evanston

We really appreciate you taking the time to share your experience with us. We look forward to seeing you again soon.

4 out of 5

Posted by on Mar 27, 2021

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Comment from Hotel Management

Apr 11, 2021 by Mauricio T.

Thank you for taking a moment to share your experience. I am happy to hear you found the hotel to your liking. We look forward to welcoming you back to our hotel in the future.

5 out of 5
service, Hospitality. Quiet area, very accessible too.

Posted by on Mar 24, 2021

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Comment from Hotel Management

Mar 26, 2021 by Mauricio T

Thank you for taking a moment to share your experience. I am happy to hear you found the hotel to your liking. We look forward to welcoming you back to our hotel in the future.

5 out of 5

Posted by on Dec 27, 2019

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Comment from Hotel Management

Dec 27, 2019 by angelica

Thanks for staying with us. We appreciate your feedback!

About the Hilton Garden Inn Chicago North Shore/Evanston

Location 1818 Maple Ave, Evanston, IL 60201

Property Features

Hilton Garden Inn Chicago North Shore/Evanston offers its guests an indoor pool, a spa tub, and a fitness center. There's a restaurant on site. A 24-hour business center and limo/town car service are available. Public spaces have free WiFi and wired Internet. Event space at this hotel measures 4800 square feet (446 square meters) and includes a conference center. The business-friendly Hilton Garden Inn Chicago North Shore/Evanston also features multilingual staff, complimentary newspapers in the lobby, and a fireplace in the lobby. A free area shuttle within 2 miles is available. For a fee, parking is available. A complete renovation of Hilton Garden Inn Chicago North Shore/Evanston was completed in February 2019.

  • 178 guestrooms or units
  • 6 levels
  • 4800 sq ft of conference space
  • 446 sq m of conference space
  • Built in 2001
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Car service
  • Wedding services available
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Dining venue

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Free area shuttle
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet , Internet access in public areas - high speed

Parking

Self parking (surcharge)

Transport

  • Train station: Evanston Davis Street Station (0.9 km / 0.6 mi)
  • Metro station: Foster Station (0.5 km / 0.3 mi)
  • Property shuttles: Free area shuttle within 2 miles
  • Parking: Self parking available for a surcharge

Room Amenities

Hilton Garden Inn Chicago North Shore/Evanston offers 178 accommodations with MP3 docking stations and safes. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with premium satellite channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers. This Evanston hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and complimentary weekday newspapers. Housekeeping is provided daily.

  • Pillowtop beds
  • MP3 dock
  • In-room dining (limited hours)
  • HD television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Desk chair

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:00 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM.

Hilton Garden Inn Chicago North Shore/Evanston has a restaurant serving breakfast and dinner.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Water skiing nearby
  • Golfing nearby
  • Kayaking nearby
  • Sailing nearby
  • Windsurfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility (in select rooms)
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 2 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 75 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 2 per room (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Security system
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Contactless check-in is available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Carbon monoxide detector
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 14.95 for adults and USD 10.95 for children
  • Covered self parking fee: USD 24 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Garden Inn Chicago North Shore/Evanston
  • Hilton Garden Inn Hotel Shore/Evanston Chicago North
  • Hilton Garden Inn Chicago North Shore/Evanston Hotel Evanston
  • Hilton Garden Inn Chicago North Shore/Evanston Hotel
  • Hilton Garden Inn Chicago North Shore/Evanston Evanston
  • Hilton Garden Inn Evanston Hotel Evanston
  • Hilton Evanston
  • Evanston Hilton Garden Inn
  • Hilton Chicago Shore Evanston
  • Hilton Garden Inn Chicago North Shore/Evanston Hotel
  • Hilton Garden Inn Chicago North Shore/Evanston Evanston
  • Hilton Garden Inn Chicago North Shore/Evanston Hotel Evanston

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.