"Location, helpful staff " More
Your stay at this Landen hotel places you within 3 miles (5 km) of Governor's Plaza and Deerfield Towne Center. Kings Island and Arbor Square are also within 6 miles (10 km).
This hotel features a 24-hour gym and a seasonal outdoor pool. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Guests will appreciate freebies like on-the-go breakfast and free self parking.
Nov 22, 2021 by Management Team
Thank you Amy for your wonderful review and for the fantastic top score. We really appreciate your feedback as well as your business. We hope we continue to have you as our guest in the future!
Sep 7, 2021 by Management Team
Thank you Brett for the amazing review and the fantastic top score. We truly appreciate your comments and will work on getting the full breakfast back and will look into getting the awning in place. See you very soon. Best wishes,
May 25, 2021 by Management Team
Dear Valued guest, we really appreciate you taking the time to share your experience with us and letting us know about these issues. I assure you that we will look into these things that you have brought to our attention and make any possible corrections. We hope that you will give us another try the next time that you're in the area. Best Wishes
May 17, 2021 by Management Team
Dear valued guest, thank you for sharing your feedback and for the amazing top score, we truly appreciate it. We are all so delighted that you had a wonderful experience with us and enjoyed your stay. My super friendly team team are all so chuffed to hear your lovely comments. We hope to see you again very soon. Best wishes
Apr 19, 2021 by Management Team
Dear valued guest, thank you for taking the time to leave us a review. I apologize for the issues with the room allocation and the inconvenience. Please let me assure you that I am working with my front desk team to review our staff training. I hope you will give us another opportunity in the future. Best Wishes
Aug 11, 2020 by Management Team
Dear David, thank you for taking the time to leave us a review, we appreciate your time. I am saddened to hear that you did not have a great stay with us and the room was not cleaned properly. We appreciate your feedback and we are looking at this internally to prevent future occurrence.. Thank you again for sharing your concerns with us. We hope you will give us another opportunity in the future. Regards
Aug 6, 2020 by Management Team
Thank you CJ for an amazing review and for giving us the top score. I am so pleased that you had a fantastic stay with us and enjoyed our luxurious suite. My team are so chuffed to hear such lovely feedback and that we were able to address your concerns promptly. We hope to see you again. Best Wishes
Jun 23, 2020 by Management Team
Dear Robert, Thank you for taking the time to leave us some feedback. I am sorry that on this occasion we provided a less than highly satisfactory service, please rest assured this is not typical of our hotel. We do hope that you will give us another opportunity. Best Wishes
Hawthorn Suites by Wyndham Cincinnati Northeast/Mason offers its guests a 24-hour fitness center and a seasonal outdoor pool. Public spaces have free WiFi. You'll find a 24-hour business center on site. Free breakfast is available daily. Tour/ticket assistance, barbecue grills, and gift shops/newsstands are also featured at the business-friendly Hawthorn Suites by Wyndham Cincinnati Northeast/Mason. Self parking is free. This Loveland hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking , Free RV, bus, truck parking
Hawthorn Suites by Wyndham Cincinnati Northeast/Mason offers 94 accommodations with safes and coffee/tea makers. Accommodations have separate sitting areas and are furnished with double sofa beds. 37-inch flat-screen televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations with hydromassage showerheads, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
Guests are served free on-the-go breakfast on weekdays from 6:00 AM to 8:00 AM and on weekends from 7:00 AM to 9:00 AM.
Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Children under 18 years old are not allowed in the fitness facility without adult supervision. Guests under 18 years old are not allowed in the fitness facility.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve cribs/infant beds. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas for unvaccinated guests. Contactless check-out is available.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.