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Country Inn & Suites by Radisson, Lewisville, TX

3-star property
755 B E. Vista Ridge Mall Dr, Lewisville, TX 1-855-201-7819
2.9 out of 5
See all 10 travelocity Reviews

"The front desk staff went overboard in helpfulness. " More

By a verified traveler on Fri 13 Dec 2019

Points Of Interest

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Hotel Description

Enjoy the free WiFi at this 3-star Lewisville hotel

Close to airport

You'll be within 2 miles (3 km) of Music City Mall and 6 miles (10 km) of Coyote Ridge Golf Club with a stay here. Medical Center of Lewisville and SEA LIFE Grapevine Aquarium are also within 6 miles (10 km).

Free perks

This hotel doesn't skimp on freebies - guests receive free continental breakfast, free WiFi, and free self parking. Business travelers can take advantage of the business center. There's a gym on site, and a 24-hour front desk and a garden are also provided.

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$72* Per night/room Oct 12 - Oct 13

Suite, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 5 Max

Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Country Inn & Suites by Radisson, Lewisville, TX ratings based on 10 Verified Reviews

Review Summary
2.9 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Country Inn & Suites by Radisson, Lewisville, TX

Everyone (6) Family (3)
1 out of 5
I liked the location and the staff was very friendly but not familiar with the area for breakfast due to they do not have any breakfast services of any kind...which was listed wrong on their perks. The rooms were old and the faucets leaked badly. There were police there when I drove in to register and I had Police outside my room door knocking on the room beside me for disturbance the next day so I checked out early and left the location for safety reasons. This was to be an upper scale inn which a super 8 would have had nicer rooms for half the cost and one could expect not perks of breakfast and some disturbance is possible.

Posted by , from NEWTON on Feb 7, 2022

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Comment from Hotel Management

Feb 8, 2022 by Sophia CSR

Hi Doris, We are glad you liked our staff and location. However, we apologize for the inconvenience faced by you. I assure you that we will take appropriate measures to improve the areas you found unsatisfactory such as breakfast, unwanted sound and we will surely forward your valuable feedback to our team for improvements. Please know that we are a family-friendly hotel. Safety and security are our top priorities. All our guests feel safe and secure at the property. Hope to serve you better next time.

1 out of 5
This was the worst hotel I've ever stayed in, dirty and gross, not at all what you want to give you confidence of cleanliness in a pandemic. Only chose to stay here because they allow pets and had indoor pool. Pool was drained amd would have to walk to property across street to swim...in Winter....wet!! This should be advertised the pool in unavailable, else is falsifying the amenities available.

Posted by on Jan 9, 2021

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Comment from Hotel Management

Jan 13, 2021 by Customer Care

Thank you for sharing your review. It saddens us to hear that your stay was anything less than satisfying due to the availability of the pool and the cleanliness of the hotel at that time. Please know that the health and safety of our guest is of extreme important to us and we are regretful that we fell short of your expectations. Know that your feedback is highly important to us and will be forwarded to the hotel management to help us facilitate all the necessary improvements to provide an outstanding service. We hope that you will reconsider and give us another chance to provide you an experience that is truly excellent in all aspects.

2 out of 5
had trash in can from pervious renter. elevator floor had cherry pits and stems when checking in and same checking out. stayed at hotels half the price that looked better. pool was not open and breakfast was existance

Posted by , from tulsa on Jul 27, 2020

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Comment from Hotel Management

Jul 30, 2020 by GM

let me apologized for not meeting your expectation during your stay. I have discussed the cleaning issue with the housekeeping they corrected the cleaning issue.

5 out of 5

Posted by on Feb 9, 2020

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Comment from Hotel Management

Feb 12, 2020 by Andrew

Thank you for taking the time to leave your feedback in reference to your stay! We are glad you enjoyed your stay with us! We can't wait for your next visit with us here at the Country inn and Suites in Lewisville!

5 out of 5
The front desk staff went overboard in helpfulness.

Posted by on Dec 13, 2019

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Comment from Hotel Management

Dec 19, 2019 by Andrew

Thank you for taking the time to leave feedback in reference to your stay! We are so glad you enjoyed your stay with us and we look forward to your next visit thank you for choosing Country Inn and Suites in Lewisville!

1 out of 5
They tried to update as much as possible.. but the rooms were horrible smelling and in such bad conditions.. did not meet my simple expectations of cleanliness.

Posted by , from Midland on Oct 22, 2019

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Comment from Hotel Management

Oct 22, 2019 by Andrew

Thank you for taking the time to leave your feedback about your stay! With your feedback we will initiate all the necessary procedural changes to ensure your next stay with us is great!

2 out of 5
Carpeting throughout is dirty and worn, tub and shower are dangerous with no floor grip or handles. Housekeeping was well below average.

Posted by on May 27, 2019

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Comment from Hotel Management

May 29, 2019 by Marina Martinez- General Manager

Dear expedia user, We are sorry to hear of your unsatisfactory experience during your stay. It is unfortunate when situations like this arise. We take every precaution to make sure that all guests are affected as little as possible. We hope you will consider us again when you are in the area.

4 out of 5

Posted by on Apr 27, 2019

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Comment from Hotel Management

Apr 27, 2019 by Marina Martinez- General Manager

Dear expedia user, We are sorry to hear of your unsatisfactory experience during your stay. It is unfortunate when situations like this arise. We take every precaution to make sure that all guests are affected as little as possible. We hope you will consider us again when you are in the area.

4 out of 5

Posted by on Dec 19, 2018

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Comment from Hotel Management

Jan 4, 2019 by Marina Martinez- General Manager

Thank you for taking the time to fill out the survey!! We appreicate your feedback and look forward to your next stay with us!!

4 out of 5

Bed

Bed was not made because I forgot my jacket on it before I left for the day.

Posted by on Mar 7, 2018

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About the Country Inn & Suites by Radisson, Lewisville, TX

Location 755 B E. Vista Ridge Mall Dr, Lewisville, TX 75067

Renovations + Closures

This property is undergoing renovations from July 21 2022 to August 14 2022 (completion date subject to change).

During renovations, the hotel will make every effort to minimize noise and disturbance.

Property Features

There's a snack bar/deli on site. Free breakfast is available daily. WiFi is free in public spaces. You'll find a business center on site. A fitness center, a library, and a garden are also featured at the business-friendly Country Inn & Suites by Radisson, Lewisville, TX. Self parking is free. This 3-star Lewisville hotel is smoke free.

  • 62 guestrooms or units
  • 3 levels
  • Built in 1996
  • Continental breakfast (free)
  • Deli
  • Business facilities
  • Front desk (24 hours)
  • Express check-out
  • Library
  • Garden
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Country Inn & Suites by Radisson, Lewisville, TX offers 62 accommodations with coffee/tea makers and complimentary weekday newspapers. Beds feature premium bedding. 32-inch LCD televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Rooms have partially open bathrooms. Bathrooms include showers, complimentary toiletries, and hair dryers. This Lewisville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Bathrooms are partially open
  • LCD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Connecting rooms available
  • Wardrobe or closet
  • Toothbrush and toothpaste available

Food & Drink

Guests are served free continental breakfast on weekdays from 6:00 AM to 9:30 AM and on weekends from 7:00 AM to 10:30 AM.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher and a smoke detector

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, debit cards, and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA) and Safe Travels (WTTC - Global).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 18
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Safety Protocol (Radisson)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 300 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • Country Carlson Lewisville TX
  • Country Inn Carlson Lewisville TX
  • Country Inn & Suites by Radisson, Lewisville, TX Hotel
  • Country Inn & Suites by Radisson, Lewisville, TX Lewisville

You should know

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.