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Country Inn & Suites by Radisson, Lewisville, TX

3-star property
755 B E. Vista Ridge Mall Dr, Lewisville, TX 1-855-201-7819

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3.1 out of 5
See all 9 Travelocity Reviews

"The front desk staff went overboard in helpfulness. " More

By a verified traveler on Fri 13 Dec 2019

Points Of Interest

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Hotel Description

Enjoy the indoor pool at this 3-star Lewisville hotel

Close to airport

You'll be within 2 miles (3 km) of Vista Ridge Mall and 6 miles (10 km) of Legoland Discovery Center with a stay here. Coyote Ridge Golf Club and Sandy Lake Amusement Park are also within 6 miles (10 km).

Free breakfast

This hotel features an indoor pool and a fitness center. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the spa tub and free continental breakfast.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 62 guestrooms also offer free WiFi and LCD TVs with cable channels. Other amenities include premium bedding, coffee/tea makers, and free weekday newspapers.

Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max
$60* Per night/room Mar 8 - Mar 9

Suite, 1 Bedroom, Non Smoking (1 bedroom)

Bed Count 1 King Bed Maximum Occupancy 5 Max

Room, 1 King Bed, Accessible, Non Smoking (Rollin Shower)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Country Inn & Suites by Radisson, Lewisville, TX ratings based on 9 Verified Reviews

Review Summary
3.1 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Country Inn & Suites by Radisson, Lewisville, TX

Everyone (5) Family (3)
1 out of 5
This was the worst hotel I've ever stayed in, dirty and gross, not at all what you want to give you confidence of cleanliness in a pandemic. Only chose to stay here because they allow pets and had indoor pool. Pool was drained amd would have to walk to property across street to swim...in Winter....wet!! This should be advertised the pool in unavailable, else is falsifying the amenities available.

Posted by on Jan 9, 2021

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Comment from Hotel Management

Jan 13, 2021 by Customer Care

Thank you for sharing your review. It saddens us to hear that your stay was anything less than satisfying due to the availability of the pool and the cleanliness of the hotel at that time. Please know that the health and safety of our guest is of extreme important to us and we are regretful that we fell short of your expectations. Know that your feedback is highly important to us and will be forwarded to the hotel management to help us facilitate all the necessary improvements to provide an outstanding service. We hope that you will reconsider and give us another chance to provide you an experience that is truly excellent in all aspects.

2 out of 5
had trash in can from pervious renter. elevator floor had cherry pits and stems when checking in and same checking out. stayed at hotels half the price that looked better. pool was not open and breakfast was existance

Posted by , from tulsa on Jul 27, 2020

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Comment from Hotel Management

Jul 30, 2020 by GM

let me apologized for not meeting your expectation during your stay. I have discussed the cleaning issue with the housekeeping they corrected the cleaning issue.

5 out of 5

Posted by on Feb 9, 2020

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Comment from Hotel Management

Feb 12, 2020 by Andrew

Thank you for taking the time to leave your feedback in reference to your stay! We are glad you enjoyed your stay with us! We can't wait for your next visit with us here at the Country inn and Suites in Lewisville!

5 out of 5
The front desk staff went overboard in helpfulness.

Posted by on Dec 13, 2019

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Comment from Hotel Management

Dec 19, 2019 by Andrew

Thank you for taking the time to leave feedback in reference to your stay! We are so glad you enjoyed your stay with us and we look forward to your next visit thank you for choosing Country Inn and Suites in Lewisville!

1 out of 5
They tried to update as much as possible.. but the rooms were horrible smelling and in such bad conditions.. did not meet my simple expectations of cleanliness.

Posted by , from Midland on Oct 22, 2019

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Comment from Hotel Management

Oct 22, 2019 by Andrew

Thank you for taking the time to leave your feedback about your stay! With your feedback we will initiate all the necessary procedural changes to ensure your next stay with us is great!

2 out of 5
Carpeting throughout is dirty and worn, tub and shower are dangerous with no floor grip or handles. Housekeeping was well below average.

Posted by on May 27, 2019

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Comment from Hotel Management

May 29, 2019 by Marina Martinez- General Manager

Dear expedia user, We are sorry to hear of your unsatisfactory experience during your stay. It is unfortunate when situations like this arise. We take every precaution to make sure that all guests are affected as little as possible. We hope you will consider us again when you are in the area.

4 out of 5

Posted by on Apr 27, 2019

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Comment from Hotel Management

Apr 27, 2019 by Marina Martinez- General Manager

Dear expedia user, We are sorry to hear of your unsatisfactory experience during your stay. It is unfortunate when situations like this arise. We take every precaution to make sure that all guests are affected as little as possible. We hope you will consider us again when you are in the area.

4 out of 5

Posted by on Dec 19, 2018

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Comment from Hotel Management

Jan 4, 2019 by Marina Martinez- General Manager

Thank you for taking the time to fill out the survey!! We appreicate your feedback and look forward to your next stay with us!!

4 out of 5

Bed

Bed was not made because I forgot my jacket on it before I left for the day.

Posted by on Mar 7, 2018

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About the Country Inn & Suites by Radisson, Lewisville, TX

Location 755 B E. Vista Ridge Mall Dr, Lewisville, TX 75067

Property Features

Country Inn & Suites by Radisson, Lewisville, TX offers its guests an indoor pool, a spa tub, and a fitness center. There's a snack bar/deli on site. Free breakfast is served. Public spaces have free WiFi. You'll find a business center on site. The business-friendly Country Inn & Suites by Radisson, Lewisville, TX also features a library, complimentary newspapers in the lobby, and laundry facilities. This 3-star Lewisville hotel is smoke free.

  • 62 guestrooms or units
  • 3 levels
  • Built in 1996
  • Continental breakfast (free)
  • Deli
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Library
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Dallas-Fort Worth International Airport (DFW) (17.5 km / 10.9 mi)

Room Amenities

Country Inn & Suites by Radisson, Lewisville, TX offers 62 accommodations with coffee/tea makers and complimentary weekday newspapers. Beds feature premium bedding. 32-inch LCD televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Rooms have partially open bathrooms. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Bathrooms are partially open
  • LCD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or closet
  • Toothbrush and toothpaste available

Food & Drink

Guests are served free continental breakfast.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Cribs (infant beds) are available for USD 10.0 per stay.

Pet Policy

  • Pets: USD 50 per pet, per night, plus a deposit of USD 100.00 per week
  • Only dogs and cats are allowed
  • Maximum 2 per room
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No onsite parking is available

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher and a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No onsite parking is available. This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson). This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global) and SafeStay (AHLA - USA).

  • UnionPay
  • Staff temperature checks are conducted regularly
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Safety Protocol (Radisson)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 100.00 per week
  • Pet fee: USD 50 per pet, per night
  • Crib (infant bed) fee: USD 10.0 per stay
  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Country Carlson Lewisville TX
  • Country Inn Carlson Lewisville TX
  • Country Inn & Suites by Radisson, Lewisville, TX Hotel
  • Country Inn & Suites by Radisson, Lewisville, TX Lewisville

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.