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"Good nice and clean " More

By a verified traveler on Fri 22 Dec 2023

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Hotel Description

Family-friendly stay with free WiFi in Plano

In Plano

You'll find Interurban Railway Museum and ArtCentre of Plano within 2 miles (3 km) of this hotel. Collin Creek Mall and The Main Event are also within 2 miles (3 km).

Family-friendly fun

This hotel doesn't skimp on freebies - guests receive free WiFi and free self parking. Families will appreciate the arcade/game room and onsite laundry facilities. Traveling on business? Take advantage of the laundry service and onsite conference space.

Classic Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Honeymoon Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Basic Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Basic Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Classic Suite, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Inn ratings based on 16 Verified Reviews

Review Summary
2.9 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Deluxe Inn

Everyone (10) Couples (2) Family (4)
5 out of 5
Good nice and clean

Posted by on Dec 22, 2023

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5 out of 5

Posted by on Jun 7, 2023

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1 out of 5
Horrible horrible smelled like mold, chipped paint, one elevator broken, dining area closed down, elevator stunk, told them could not stay and they refused refund

Posted by on Apr 10, 2023

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1 out of 5
Worst hotel stay ever, there was a hole in the door “someone kept looking into the room”, the lock didn’t work on the door, the door frame had damage on it like someone broke in, seemed like someone went through my things, there was what looked like blood all over the room, the drywall had damage like there was a fight in the room, the staff seemed creepy like they was trying to set us up for some kind of harm, we felt like people was watching us, seemed like there was none in in the hole, we felt so unsafe we left at 2am. Worst experience Ever in a hotel

Posted by on Jan 3, 2023

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1 out of 5
Hotel did NOT have a hot tub! I booked another stay with a hotel that did the same night. I want a full refund on the hotel that did not have a hot tub!!! That is the ONLY reason I picked this hotel is because it said it did!

Posted by on Dec 7, 2022

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1 out of 5
Bad

Posted by on Nov 13, 2022

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1 out of 5
Loud people hanging around property

Posted by on Nov 11, 2022

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1 out of 5
When you first arrive the rooms are clean but I stay 7 days and I had to keep asking them to take my trash and give toliet paper and towls then they would run out of small towls. My keycard had to be re program every day staff is rude and the hotel elevators are trash and they would have homeless sleep in hallways or stair rails lots of prostitution going on and drugs definitit would never ever spend money their don’t bother waisting your time.

Posted by on Oct 14, 2022

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3 out of 5
There was no complementary breakfast as advertised on Travelocity very disappointing

Posted by , from ORANGE on Mar 12, 2022

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Comment from Hotel Management

Mar 22, 2022 by Hotel Manager

Dear Guest, Thanks for your comments. I’m terribly sorry that we failed to meet your expectations in some ways, especially with our breakfast. We take real pride in this hotel and believe that pride shows in everything we do. I’m disappointed that we could not satisfy you, and I hope you will try us again in the future. We’re always working to make the hotel better than ever. Sincerely, Hotel Manager

4 out of 5

Posted by on Jul 25, 2020

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Comment from Hotel Management

Jul 27, 2020 by Hotel Manager.

Dear Guest, Thanks for the stay at our hotel and the feedback with 4 stars. Hope you had a satisfactory stay. You can expect a still better experience next time. Visit us again soon. Sincerely, Hotel Manager.

Renovations + Closures

This property is closed from March 1 2024 to February 25 2026 (dates subject to change).

The following facilities or services will be unavailable from June 16 2023 to March 15 2024 (dates subject to change):

  • Fitness facilities

This property will be closed from March 1 2024 to February 25 2026 for renovations and will resume operation once the renovation is complete (completion date subject to change).

 

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:

  • Bar/lounge
  • Children's pool
  • Dining venue(s)
  • Fitness facility
  • Full-service spa
  • Health club
  • Hot springs
  • Indoor pool
  • Outdoor pool
  • Public bath
  • Sauna
  • Spa tub

Property Features

As a guest of Deluxe Inn, you'll find a fitness center, a vending machine, and an arcade/game room. Event space at this hotel measures 10500 square feet (945 square meters) and includes conference space. WiFi is free in public spaces. The family-friendly Deluxe Inn also features multilingual staff, complimentary newspapers in the lobby, and laundry facilities. Self parking is free. This Plano hotel is smoke free.

  • 1 building
  • 137 guestrooms or units
  • 6 levels
  • 10500 sq ft of conference space
  • 945 sq m of conference space
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Game room or arcade
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Arcade/game room
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: WiFi (surcharge)

Parking

Free self parking , RV, bus, truck parking

Transport

  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Deluxe Inn offers 137 accommodations with hair dryers and irons/ironing boards. Beds feature premium bedding. LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided weekly.

  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Luxury bedding
  • Shower and tub combination
  • Housekeeping (weekly)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Handrails in stairways
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance
  • Stair-free path to entrance

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 3 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Debit cards not accepted
  • No shield between guests and staff in main contact areas
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Children stay free - maximum age 16
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Number of children who can stay free - 2

Hotel Names

  • Holiday Inn Express Hotel Plano East
  • Holiday Inn Express Plano East
  • Comfort Inn Plano East Hotel
  • Comfort Inn Plano East
  • Deluxe Inn Hotel
  • Deluxe Inn Plano
  • Deluxe Inn Hotel Plano
  • Comfort Inn Suites Plano East

You should know

  • Up to 2 children 16 years old and younger stay free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Deluxe Inn.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.