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DoubleTree by Hilton Dallas - Market Center

4-star property
2015 Market Center Blvd, Dallas, TX 1-855-201-7819
3.7 out of 5
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See all 15 travelocity Reviews

"Breakfast was advertised as free but wasn't, no airport shuttle " More

By a verified traveler on Sat 27 May 2023

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Hotel Description

4-star hotel near American Airlines Center

Dallas Design District stay

A stay at this Dallas Design District hotel places you within half a mile (1 km) of Dallas Market Center and 2 miles (3 km) of American Airlines Center. Dallas World Aquarium and Reunion Tower are also within 3 miles (5 km).

Business services

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the business center and free WiFi in public areas. There's a gym on site, and a 24-hour front desk and dry cleaning are also provided.

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
$119* Per night/room Oct 1 - Oct 2

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Double Beds, Balcony

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Junior Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

DoubleTree by Hilton Dallas - Market Center ratings based on 15 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for DoubleTree by Hilton Dallas - Market Center

Everyone (3) Couples (5) Family (5)
3 out of 5
Breakfast was advertised as free but wasn't, no airport shuttle

Posted by on May 27, 2023

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Comment from Hotel Management

May 29, 2023 by Gerardo

Thank you for taking the time to provide us with this feedback. Could you elaborate as to where you saw that our breakfast was free? Or that we had an airport shuttle. We would like to make sure that information is corrected. Thank you again.

5 out of 5
Would stay there again.

Posted by on May 16, 2023

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Comment from Hotel Management

May 17, 2023 by Gerardo

Thank you for providing us with this perfect score! We hope to see you again in the near future.

2 out of 5
The property was Noisy, from the Heating and cooling equipment to the parking garage, toilets, walls are paper thin, could clearly hear conversations in the hall. Stayed 3 nights glad to be home, exhausted from staying there. Had to get our own towells. We have always had good luck with Doubletree, not this one!

Posted by on Apr 24, 2023

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Comment from Hotel Management

Apr 25, 2023 by Gerardo

We are sorry to hear that we were not able to provide you with a perfect stay. We understand that you do not plan on staying here again, but we hope you do give us a chance to provide you with a better stay next time.

5 out of 5

Posted by on Dec 19, 2021

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3 out of 5
Poor parking availability. Needs remodeling.

Posted by on Nov 4, 2021

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Comment from Hotel Management

Nov 7, 2021 by Hotel Night Manager

Dear Alvin, Thank you for staying at the Doubletree by Hilton Dallas Market Center and for taking the time to share your experience. We sincerely appreciate your feedback and we are very sorry we did not meet your expectations. Your comments will be address with respective departments, as it will help us as we continually work to improve our guest experience. Once again, thank you for your feedback.

2 out of 5
Older hotel in poor condition, they sell you on nice pictures of the lobby area which is honestly the only nice part of the hotel. The ac hardly worked and the rooms felt very humid. The staff did try to accommodate us and it is not their fault the hotel is in the shape it is. For the amount of money I paid I was very unhappy. Would not stay there again.

Posted by on Jul 22, 2021

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Comment from Hotel Management

Sep 17, 2021 by Stephane

Thank you for taking the time to share your experience about your recent stay at our hotel. As a Hilton Honors member, you are our most valued guest. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. At DoubleTree by Hilton, we promise to do whatever it takes to ensure you are satisfied and hope you will consider staying with us in the future.

5 out of 5

Posted by on Apr 13, 2021

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5 out of 5

Posted by on Mar 30, 2021

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1 out of 5
This was the worst experience I’ve ever had at a hotel. Online it looked decent, but in person it was a nightmare. Cockroaches, paper thin walls, and our whole room stunk like weed. Had to move hotels at 3 in the morning. Absolutely terrible. Wish I could get all of my money back that was wasted. Never staying there again.

Posted by on Mar 22, 2021

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4 out of 5
Our room had the best view of all, at night you could see all the lights.

Posted by on Mar 21, 2021

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About the DoubleTree by Hilton Dallas - Market Center

Location 2015 Market Center Blvd, Dallas, TX 75207

Property Features

DoubleTree by Hilton Dallas - Market Center offers its guests an outdoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A business center and meeting rooms are available. Event space at this hotel measures 7500 square feet (697 square meters) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly DoubleTree by Hilton Dallas - Market Center. For a fee, parking is available.

  • 227 guestrooms or units
  • 11 levels
  • Meeting rooms
  • 7500 sq ft of conference space
  • 697 sq m of conference space
  • Built in 1968
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired internet , Wireless internet access , High-speed internet access

Available in some public areas: Free WiFi , Free wired internet , Internet access - wireless , Internet access in public areas - high speed , Internet access in public areas - surcharge

Parking

Self parking (surcharge)

Transport

  • Train station: Dallas Medical-Market Center Station (2.3 km / 1.4 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

DoubleTree by Hilton Dallas - Market Center offers 227 air-conditioned accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. 55-inch Smart televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers. This Dallas hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

  • Pillowtop beds
  • Smart television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:30 AM to 10:30 AM.

DoubleTree by Hilton Dallas - Market Center has a restaurant on site.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 11:30 PM
  • Minimum check-in age is: 21

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts only chip-and-PIN credit cards for onsite payments

This property accepts credit cards and debit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This hotel accepts only chip-and-PIN credit cards for onsite payments. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Guests are provided with hand sanitizer; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Cashless transactions are available
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Car not required
  • Security system
  • Food service has been amended for enhanced safety
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 18
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Carbon monoxide detector
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 13–20 per person
  • Uncovered self parking fee: USD 15 per night (in/out privileges)
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

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  • DoubleTree Hilton Dallas Market Center
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You should know

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.