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5.0 out of 5

"The property had a lot of great reviews but the location exceeded our expectations. Stylish, comfortable and clean rooms, great amenities such as the ... " More

By a verified traveler on Tue 10 Aug 2021

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Hotel Description

3-star hotel near Grandscape

Heart of The Colony

You'll be within 2 miles (3 km) of Grandscape and 6 miles (10 km) of Legacy West with a stay here. The Shops at Legacy and Stonebriar Centre Mall are also within 6 miles (10 km).

Free perks

This hotel features an outdoor pool and a 24-hour gym. Traveling on business? Take advantage of the business center and free WiFi in public areas. Free perks include full breakfast, free self parking, and an area shuttle.

Free Internet, kitchens

The 98 guestrooms feature well-equipped kitchens with refrigerators, stovetops, microwaves, and dishwashers. Other amenities include free WiFi, free wired Internet, and sofa beds.

Studio Suite, 1 King Bed, Non Smoking, Kitchen

Bed Count 1 King Bed Maximum Occupancy 4 Max
$109* Per night/room Jan 30 - Jan 31

Room, 1 Bedroom, Accessible, Non Smoking (Mobility)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Room, 1 Bedroom, Accessible, Non Smoking (Mobility)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio Suite, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, Kitchen

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Suite, Accessible, Non Smoking (Hearing)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Staybridge Suites Plano - The Colony, an IHG Hotel ratings based on 6 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Staybridge Suites Plano - The Colony, an IHG Hotel

Everyone (4) Family (1)
5 out of 5
The property had a lot of great reviews but the location exceeded our expectations. Stylish, comfortable and clean rooms, great amenities such as the fitness room and grounds. Would highly recommend.

Posted by on Aug 10, 2021

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5 out of 5

Posted by on Feb 16, 2020

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Comment from Hotel Management

May 11, 2020 by Assistant General Manager

Thank you for choosing our hotel. We're glad you enjoyed your stay!

5 out of 5
From check in to check out, I had a fantastic experience! The staff, property, evening cocktail/dinner events, breakfast and overall feeling of hospitality made my time away from home, the best it could be!

Posted by on Feb 7, 2020

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Comment from Hotel Management

May 11, 2020 by Assistant General Manager

Dear Guest, We are glad that you had a great time at Staybridge Suites The Colony! We love making our guest feel at home and welcomed with each stay. Please come visit us again soon.

5 out of 5

Posted by on Apr 13, 2019

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Comment from Hotel Management

Apr 16, 2019 by Bret

Dear Valued Guest, Thank you for taking the time to share your recent experience with us at the Staybridge Suites Plano/The Colony and thank you for the 5 star rating. We appreciate your feedback and look forward to seeing you again when travel brings you back to this area.

5 out of 5
I so appreciate how friendly they were for my pet as to make my stay more comfortable

Posted by on Feb 26, 2019

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Comment from Hotel Management

Mar 7, 2019 by Daniel Gomez

Thank you for taking the time to tell us about your stay at the Staybridge Suites - Plano / The Colony! We hope that you and your pet come back to see us soon!

5 out of 5
I had my parents stay here while they were visiting and they were very impressed. Good things to say about the room, the breakfast and the amenities. They want to stay here again next time they visit.

Posted by on Jun 18, 2018

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Comment from Hotel Management

Jun 20, 2018 by Terry

So glad to hear that your parents enjoyed their stay with us. We appreciate your feedback and we look forward to serving you and your family in the near future.

About the Staybridge Suites Plano - The Colony, an IHG Hotel

Location 5280 Memorial Drive, The Colony, TX 75056

Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to March 1 2022 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities
  • Shuttle services

Property Features

Staybridge Suites Plano - The Colony, an IHG Hotel offers its guests a children's pool, an outdoor pool, and a 24-hour fitness center. There's a snack bar/deli on site. Free breakfast is served daily, and guests can also enjoy a free manager's reception. WiFi and wired Internet are free in public spaces. A business center and a meeting room are available. A library, barbecue grills, and a garden are also featured at the business-friendly Staybridge Suites Plano - The Colony, an IHG Hotel. A free area shuttle within 5 mi is available. Self parking is free. This 3-star The Colony hotel is smoke free.

  • 98 guestrooms or units
  • Full breakfast (free)
  • Manager's reception (free)
  • Deli
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Library
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • 1 conference room

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Kitchen
  • Free area shuttle
  • Snack bar/deli
  • Laundry facilities
  • Separate dining area
  • Sofa bed
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking

Transport

  • Property shuttles: Free area shuttle within 5 mi
  • Parking: Free self parking

Room Amenities

Staybridge Suites Plano - The Colony, an IHG Hotel offers 98 air-conditioned accommodations with safes and complimentary newspapers. Accommodations offer separate sitting areas and include sofa beds. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations and complimentary toiletries. This The Colony hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • In-room kitchen
  • Dining room
  • Sitting area
  • Pull-out sofa bed
  • Flat-screen television
  • Premium channels
  • Refrigerator
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or closet

Food & Drink

Guests are served free full breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 9:00 AM. The hotel hosts a free manager's reception on select days.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 5 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 150 per pet, per week
  • Maximum 2 per room (weight limit: 50 lbs)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

This property is managed by a professional host

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place.

  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property does not use a professional cleaning service
  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: USD 0.59 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 150 per pet, per week

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Staybridge Suites Plano Colony Hotel
  • Staybridge Suites Plano Colony
  • Staybridge Suites The Colony Frisco
  • Staybridge Suites Plano Colon
  • Staybridge Suites Plano The Colony
  • Staybridge Suites Plano The Colony an IHG Hotel
  • Staybridge Suites Plano - The Colony, an IHG Hotel Hotel
  • Staybridge Suites Plano - The Colony, an IHG Hotel The Colony

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.