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"The spa and saunas were amazing the bed was soft I loved the shower everything really blew me away " More

By a verified traveler on Wed 03 Apr 2019

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Hotel Description

Enjoy 2 outdoor pools at this 3.5-star Carrollton hotel

In Carrollton

Stay at this Carrollton hotel and you'll be within 9 miles (15 km) of Shops at Willow Bend and Arbor Hills Nature Preserve. LEGOLAND® Discovery Center and Galleria Dallas are within 12 miles (20 km).

Full-service spa, sauna

A full-service spa, 3 restaurants, and 2 outdoor pools are all featured at this smoke-free hotel. Business travelers can take advantage of the free WiFi in public areas. Enjoy the 4 indoor pools and get free self parking.

Standard Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Loft Suite

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

The One Boutique Hotel ratings based on 6 Verified Reviews

Review Summary
2.7 out of 5 2.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for The One Boutique Hotel

Everyone (3) Couples (1) Family (1)
1 out of 5
I made reservation for 10/19/2019 in my wedding night and was not gonna be able to check in the at the specific time , so incalled I 7:00pm to try and alert the receptionist but did not answer. I called again at 8:00pm. Than again at 9:00pm. When we arrived to check in which was at 1:40am;after my wedding. I tried to explain to the receptionist Keith that i tried to call to infrom that i woild be late he said it wasnt his problem. I showed him the calls on my phone in call log and said he didn't recieve a call and refused to help me in any way because than he would get in trouble. After he told me to leave or that he would call police when i I wasn't being loud or violent in any way.

Posted by on Oct 24, 2019

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2 out of 5
First impression disappointing, check in was really slow, they asked if I had ever been there before, my answer was no. At that point they should have informed me that I could not enter into any of the hotel restaurants without paying the $25 resort fee, they did not. They also could have mentioned that the suit doors open OUT! First hotel that I have ever stayed in that the doors open out. I find out the hard way, after dragging my luggage up to my room, only to have to come back down dragging my luggage to say the key doesn't work! They spend quit a bit of time fussing with the cards, and then assure me that the card "should" work, no mention of the door opening out. I try again to open the door, no luck, silly me! Green light, door must open, not by pushing in as one would think. Finally I pulled on the door, magic, it opened. Could have saved me a lot of grief if the front desk had given me the warning. Room was pretty, bright, and pleasant at first glance. The smell was a little off,,,, slightly musty, further investigation revealed the entire back of the giant tub grouting was black mold! Not impressed. The linens were clean and the bed was comfy. Upon returning the next evening after a day of shopping, lots of bags, my room key had been turned off. Once again, drag all my packages downstairs to the front desk, wait again..... re-key the cards, and back upstairs I go, dragging all my bags, door opens on the first swipe. Room was tidy, but the mold was still there.

Posted by on May 16, 2019

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5 out of 5
The spa and saunas were amazing the bed was soft I loved the shower everything really blew me away

Posted by , from Fortworth tx on Apr 3, 2019

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2 out of 5
Had a second floor room, 214 to be specific and there was some sort of vibrating machinery under it that created a continuous low rumble. The floor vibrated and when we first checked in, we didn't think it was that bad, but then realized that the AC fan was on and that it and the TV masked the noise. When it game time to sleep and we turned everything off, the rumble was much more apparent, including making one of the picture frames vibrate against the wall. The same thing with the mirror in the bathroom. These additional vibrations added to the noise and could be temporarily stopped by pressing on or shifting the frame and the mirror. Eventually I had to turn the Fan on again to create white noise to mask the hum/vibrations from everything. If we hadn't been so tired after learning how low the noise was so late, we would have DEFINITELY changed rooms. The rest of the stay was fine, but buyer beware on getting a room near that end of the hall. I expect other rooms had similar or maybe worse(?) vibrations. I can't imagine the hotel doesn't know about this issue and that we got duped.

Posted by on Jan 13, 2019

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4 out of 5
Nice resort stay. Comfortable beds. Toilet room isn’t too private

Posted by , from TX on Nov 18, 2018

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2 out of 5

Great Bathtub, But that's it!

The entire reason I stayed at this hotel was for the enormous bathtub, which was amazing to soak in. However, the air conditioning in both the downstairs and upstairs of the room didn't cool and they were both leaking. We had to go out at 4:30 in the morning to buy fans, just to cool the room enough that we could sleep. When I complained to the front desk staff they didn't seem to care. The entire 3rd floor was insufferably hot, like a heater was running, but again that complaint fell on deaf ears. There is not really seating downstairs, just a futon that is low to the floor. I was extremely dissapointed with a number of other things. Overall, this experience has helped me to decide never to stay here again.

Posted by on Jul 27, 2015

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Comment from Hotel Management

Aug 16, 2015 by Sebastian

Thank you for your review and i would like to apologize for the inconveniences that you have experienced in our facility! I would like to invite you back and get another chance to offer you a better experience! Please feel free to e-mail me and talk about your future visit and i will assure you we will do our best to make your stay unique!!

Property Features

As a guest of The One Boutique Hotel, you'll find a full-service spa, 2 outdoor swimming pools, and 4 indoor swimming pools along with a lazy river and a spa tub. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. A children's pool, a fitness center, and a sauna are also featured at the business-friendly The One Boutique Hotel. Free self parking is available. This 3.5-star Carrollton hotel is smoke free.

  • 1 building
  • 26 guestrooms or units
  • 2 levels
  • 3 dining venues
  • Built in 2012
  • Front desk (24 hours)
  • Front-desk safe
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool

Family Friendly Amenities

  • Number of indoor pools - 4
  • Number of outdoor pools - 2
  • Children's pool
  • Lazy river
  • Free WiFi


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Free self parking


  • Parking: Free self parking

Room Amenities

The One Boutique Hotel offers 26 air-conditioned accommodations with minibars and safes. Memory foam beds feature Egyptian cotton sheets, down comforters, and premium bedding. 42-inch LED televisions come with premium satellite channels. Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads, complimentary toiletries, and hair dryers. This Carrollton hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Memory foam beds
  • Deep soaking tub
  • Minibar
  • In-room dining (limited hours)
  • LED television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Down blanket
  • Shower and tub combination
  • Rainfall showerhead
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or closet

Food & Drink

Pool Shack Restaurant - This restaurant specializes in Tex-Mex cuisine.

Asian Restaurant - This restaurant specializes in Korean cuisine and serves brunch, lunch, and dinner. Open daily.

Sushi Restaurant - This sushi bar specializes in sushi. Open daily.

Room service (during limited hours) is available.

Nearby Activities

2 outdoor swimming pools and 4 indoor swimming pools are on site. In addition to a children's pool, other recreational amenities include a lazy river, a spa tub, a sauna, and a fitness center.

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, Spa Castle. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including hydrotherapy and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Reflexology
  • Detoxification wrap
  • Massages


If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom (in select rooms)
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool

Hotel Policies


  • Check-in time starts at 3 PM
  • Check-in time ends at 2 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.


  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed


Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Safety features at this property include a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and Discover. Cash is not accepted.

For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place and staff at the property wear personal protective equipment.

  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures


Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Facilities fee: USD 25.00 per person, per day and includes use of: sauna; spa tub; spa; swimming pool; fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • One Boutique Carrollton
  • The One Boutique Hotel Hotel
  • One Boutique Hotel Carrollton
  • The One Boutique Hotel Carrollton
  • The One Boutique Hotel Hotel Carrollton

You should know

  • Pool access available from 8 AM to 11 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.